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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 16,024 reviews
  • Rated 5 out of 5 stars

    Great little gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with no background knowledge other than I got a $75 rebate from my power company. install was simple, straight forward and easy. hard part was turning off breakers! Setup was quick and streamlined. Establishing an account and linking it to the thermostat was a little confusing but it got figured out. you have to have the thermostat give you a code to link it with. So far, after a week this little guy is pretty awesome. it's bright, clear and really classy. All the settings are easy to navigate. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST thermostat was easy to install. Took about 30 minutes to install two units. Great looking thermosat. Can’t wait to start saving $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime User Continues to Be Very Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Smart Thermostat has been a fixture in my home for a couple of years. Upgraded to the latest version to take advantage of the latest features. I continued to be impressed by the ease of the installation through the actual operation of the thermostat. The app works well together with the physical unit, which almost instantaneously responds to temp adjustments or scheduling updates. Very satisfied customer!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to install. It will take some time to get use to how it tries to learn your preferences in temperature settings. Looks great on the wall. I used the plate with it to cover up holes from the old thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Works great. I like to be able to adjust temp and mode by smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Should have bought one sooner. You will love it. Easy to install, although I could have used a plate size cover. Only drawback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than just a thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how easy this system was to use. It's simply amazing. You can control everything with the touch of a button, and it's such a smart system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install very quickly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well very economical Users friendly Keith is our home advisor He is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed it so I don’t really know yet how much it would really help with energy consumption. It’s easy to install! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Being able to setup a schedule for your heat and cool. Monitor it and change it on the fly is amazing. You have to makes sure your home is wired up correctly for the thermostats. I would highly recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The NEST is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I had to buy a new furnace and well why not a cool thermostat, plus the power company offered a 100 dollar rebate in addition...Now the setup was easy, the design look and feel is awesome but you know what rocked? I was in bed one night last month and it was a bit warm when I awoke, I reached for my cell phone with my new NEST app installed and lowered the temperature a couple of degrees, didnt have to leave bed at all, how cool right? Want more follow the leaves to improving your energy progress and see a detailed report of how you use your units, it is just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy install. Works as expected. It's so easy to use and save money with. I love using it from my phone when I am away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has been amazing so far. Easy to setup and use. Love that I can control it anywhere from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, its learn every day. Very easy to install and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. It has already worked hard and saved us some money. App features are great. Can add to your google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat and works perfectly!!! Very simple and easy to use with awesome features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third home we’ve moved into and installed Nest in every one because they are SO much easier to use. Easy to install too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to save money on your heating and cooling bill, this is it. I took the advise from my son who has one and said it works really well, easy to set up and install. There is always the option to have a technician come in and do it for you if you are not will to try it yourself. But I did it with an older system which was fine. Since he has a newer system it (nest) did all the wiring detection and was a snap to set up and install. One it was in I down loaded the app and it was easy to save on the bill. Auto away function is great and it is truly a learning remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    After 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this device for about 7 months I can safely say that this device is not what it’s all cracked up to be. Aesthetically it looks really nice on my wall, gives it a pretty modern look. Also being able to control the climate via phone is pretty handy but other than that it’s not very useful. First it’s auto scheduling is very unpredictable and impractical. As a person that already keeps the thermostat at 78 degrees there doesn’t seem to be anything this thing can do to save energy while also keeping the house at a comfortable temperature. It will try to put the house a 83 degrees sometimes and you have to switch it back up. The auto scheduling will eventually switch it back down and it’s a constant fight with this device, which ends up using more power to cool the house 6 degrees. If you try to set up your own schedule like turning down the AC during peak hours, it will make its own with worse temperatures at random times. At the end I have not seen a change in my electric bill compared to last years kWh usage after 7 months with me allowing it to auto schedule. Despite the uncomfortable temperatures it set my house too. I ended up turning it off, which defeats the purpose then it just becomes a regular $30 thermostat for $250. Luckily my local electric company has a rebate program that gives you a $85 credit to your bill which brings down the price but not enough to justify the cost compared to my old thermostat. Your better off just keeping your thermostat at 78 and just leaving it there because it’s more energy efficient to keep a house cool that to cool it down from a high temperature.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We are sorry to hear that you are having issues with your Nest Learning Thermostat.

      The Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist. We suggest clearing the learned schedule, so that the thermostat will start to learn new habits. You can visit this link that will guide you on how the Nest thermostat learns: https://support.google.com/googlenest/answer/9247510

      Your feedback is important to us. If you have any questions, feel free to contact our support team. We’d be more than happy to assist you. Here’s our support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Finally Got One (two actually)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally jumped into the Nest thermostat world and wow, is it cool. I like how it wakes when you walk by with the weather and current temp outside. It was also super easy to install, but you do need to make sure you have the right power connection. That took some working since mine did not but ended up being fairly straightforward since we had an extra wire. Double check though to be sure.

    I would recommend this to a friend