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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 16,024 reviews
  • Rated 5 out of 5 stars

    Easy to install and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only 20 minutes to install with help from nests website and initial setup was a breeze. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works really well. Very convenient and intuitive, with the app. My only complaint was the wiring instructions for a heat pump system. The wiring configuration is a little different. Otherwise great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions. Install was simple, only took minutes to set up. So far no issues, works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. I’ll be getting another one for the downstairs system as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product with some limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was easy to install. Some of the functions could use improvement. My unit runs much longer after reaching target cooling temp. . Seems as though the ambient temperature on the display is not very sensitive. I do not like the fact that in order to run the fan only, it automatically turns the system on even with a dedicated wire for fan, and for a timed duration. there are dashes in between temperature settings but yet Fahrenheit displays only whole numbers. The optional temperature sensors can not average the temperature and use that as the ambient temperature. The off site control of the unit via the nest app is the biggest advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as great as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the nest and installed myself in about 10 minutes! It was so easy to install and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome! Does everything you need it to do. Easy to install. Perfect app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item at so much flavor to my home looks great and I’m able to control my thermostat using my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product-easy to use - looks good - great purchase experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 2 story house and the thermostat is upstairs. The Nest is so easy to control with my phone. I can adjust the temperature from anywhere so now when I’m on vacation or at work, I can leave it off and cool or heat just before I get home. Plus, I got it on sale!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, can operate it from my phone and away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase! It is very convenient and functional. I recommend it to all of my close friends and family. Five stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and use. Very convenience because of wireless controls from your phone or tablet etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed to install was in the box. It’s very neat and looks great in the house. Customer service department was great(except for the wait time) I chatted online with the nest rep and was sent a customized figure of what my wiring should look like when I connected it. It took no more than 30 minutes to install. Gives us peace of mind that we can turn on the ac anytime if we forget to do so and the doggies don’t suffer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works as said, helps with monthly bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control my thermostat while I’m away from home. With that being said, it’s absolutely wonderful that it tracks when I’m home and when I’m away and adjust the temperature accordingly. The “learning” aspect has been a bit rough though. I don’t have a set schedule as at work so it seems to Have made a schedule that doesn’t really reflect my overall away time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to install. It's easy to use as well. Adjusting house temp from my phone is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, learns quickly and you can manage it from the app. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It works perfectly in the two spaces I have. You can control it on the device itself or via the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Was super fast and easy to install.

    I would recommend this to a friend