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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 16,024 reviews
  • Rated 5 out of 5 stars

    2nd Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new (3rd Gen) Nest. We already have a 2nd Gen and have been very happy with it. Currently use one upstairs and one downstairs. They work the same although the 3rd Gen's numbers are larger and easier to read. I love the ability to control both thermostats from my phone. Installation is pretty straight forward, just be sure to turn the power off to your HVAC system before starting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you feel like your ac bill is too high , from a click on the app on your phone you can turn it off or on while not being home or just adjust temperature. It also looks fancy inside the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat randomly disconnected from the Google Home account and never would reconnect. It was awesome when it worked though.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi MikeR. We're sorry to hear about the connectivity issue you've experienced with the Google Home app. Please keep in mind that while the Nest Learning Thermostat can be viewed in the Google Home app, it's primarily designed to be used with the Nest app. If you experience any other issues, please contact us using this link. We're ready to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy setup and convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and even easier to operate. Needs some getting used to temp settings to achieve accuracy, but it is offset by the convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Piece of Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Super easy to control with the phone through their Nest app. This also works with Amazon's Alexa, but let me give you a few words of caution. You must be very specific with your commands. Do yourself a favor if you plan on controlling this with voice via Alexa, look up the list of commands you can currently use with it. But other than that! very very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control over temp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and control from your phone. Looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install looks great and works even better highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Easy as heck to install and works great. Best purchase of the year thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the EcoBee the screen is much nicer and the scrolling and press features are much smoother. The app integration is perfect. No complaints. Auto-Away saves money for when you're not home and the Nest-Sense sets schedules based on what you like. Coming home around 6 everyday the nest will crank up the AC around 5 to get the house nice and cool when I'm home. An essential to your HVAC system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, easy to use, looks nice, and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and was simple to install. Have other nest products, nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tricky setup and getting used too it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautifully designed product as with all nest products. I had to do some youtube searches to find out I had to switch one wire to be able to flip from the heat to cold after some trial and error but everything is working pretty well. Im sure it is just a setting but I sometimes come home when I set the heat to 65 and I get home and its 69 so will have to figure out what to do to make sure my power bill doesnt get too high. Overall though a great product and it looks super nice compared to other thermostats even though it is a bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Easy to set up. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptic proved wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a skeptic but it turns out I was totally wrong. Home automation and saving money just seemed like it would be too much work. In reality it was very easy to install and to learn how to use. In fact, after having it for a little over a month now i actually saved a lot of money and it's nice to see my area's comparison (how I used energy opposed to others in my area). Very cool gadget!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat, I replaced the 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the older thermostats, and this is even better. Bigger display and better features. I love the separate temperature sensors that I can put in different rooms and make the temp in those rooms the target setting at different times on the day. I wish it was fully customized instead of just morning, day, evening and night, but it's definitely a major improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great learning thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and readability from the display. The learning function works very well or you can override it and control it yourself manually. I've bought two of these already and loved them. The only negative ia that it is a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Awesome! We bought a house during winter & the heat worked. We tried using central air in the summer & it didn't work. We bought this device & it was fairly easy to install. Once installed, i selected "cooling" & the central air worked! Miraculous & saved us tons of money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is easy to install and control your home temp with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functionality. Able to control my thermostat from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, looks great easy to program. I would definitely recommend this product.

    I would recommend this to a friend