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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 16,024 reviews
  • Rated 5 out of 5 stars

    Great tstat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest products have worked well. Easy to configure to my wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Thermastate I Have Ever Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased new HVAC system and wanted to have a good way to control utility bills and be able to change the temp with Alexa had furnace installers install it it works wonderful can be upstairs and tell Alexa to set temperature to 70 and it's done also can monitor from my phone with the $100.00 rebate from washington Gas it was well worth it and it is very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, works great, easy setup. wish I had got one sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it get it on sale tho they always do

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 two for my house one for my mother works like a charm use from my phone set timers etc very easy install took about 10mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility this provides me. Being able to adjust temperatures from anywhere is great. The interface and setup were easy and intuitive, definitely recommend this to anyone in the market for a new thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Look for rebates from your Utilities companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great digital thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, easy to install to use wall thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was real easy, took me less than 30 mins to install. Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and great product! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is amazing. I love having the ability to control my house's environment from anywhere. It makes being lazy so much easier. I had this professionally installed and it they had to do some stuff to make it work properly with my furnace and AC. I'm glad I had it professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for old house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old house was so cold and the old thermostat would rock back and forth on and off. The new thermostat makes it nice and toasty then shuts off for a long time. It looks at the outdoor temperature to make sure it keeps the heat up on cold days. It's a very good thing to have if you are sick of the furnace turning on and off all the time and never getting it really warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest thermostat. It has a great app and it looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love them in our office, very easy to use and look great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would normally be a 5 star review. However the situation being that it was. 2 years and 2 days after my purchase(considering its a 2 year warranty) the wifi module went out on my previous Nest Thermostat. After contacting support at Google Nest which they do through Twitter, now X, they "regret" to inform me of this well known situation and that the only solution is to go and purchase a new one. So thats what this purchase is. A replacement unit for something that should have been warrantied by almost any other company. Seriously contemplated going a different thermostat route, but because of the unique nature of our heating and cooling on this home and the wiring all done, all I have to do is pull off the old one and plug the new one in and connect to my wifi and go. I decided for ease of use I would do that.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SurfsUp. Thanks for the review about the Nest Learning Thermostat. We appreciate that you find it with the ease of setup and use. It’s unfortunate to hear you ran into an issue after the warranty period, and we've taken note of your feedback. If you come across any support concerns with your new unit, we encourage you to contact us at the following link for immediate assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    PTAC/Heat Pump unit compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you MUST carefully read and follow the directions VERY carefully to install this properly. You also need to know what kind of HVAC system you have and make sure you verify before purchase that your HVAC unit can have a remote controlled thermostat option installed on it and that it uses 24V AC Power! 95% of units these days do but never assume when dealing with your HVAC system as you can easily short out the controller board on your unit. Once you have done all the homework you should have no problems installing it per the directions and it works Very well on Google Home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to be able to control the temperature from my phone. Looks so nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat especially when out of town.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We frequently travel and the ability to control from our phones is a big plus. We will always return to a cool or warm house while saving money in heating and cooling costs while we are gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Thermostat and the Nest products. I have had the Nest Thermostat in previous homes and it is one of the first things I added in a newly purchased house. The Nest app is intuitive and easy to use. The installation of the Nest took me less than a half an hour from removing the previous thermostat to installing and controlling the newly installed Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, Some AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new Nest thermostat necause rhe old one was damaged. Came into Best But and bought the nrwer version. Works like a charm. Thanks again Best Buy. Yall are the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy installation. Great product. Works well. Wish it didn't have a hefty price tag.

    I would recommend this to a friend