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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 16,024 reviews
  • Rated 5 out of 5 stars

    Great to control your house Hvac remotely

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the app integration and the control that I have for my heat pump all year round. It was very easy to install. Also, I like the energy programs that you can enroll so that you can save more money participating in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Advanced Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completed a lot of research before choosing my Nest Thermostat where the decision to make the Best Buy purchase was a winner! Installed and set one up both downstairs and upstairs in less than 40 minutes. They look great, fun to use, and saves $ right away! If you especially travel or have a second home then a NEST is definitely something to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will save you money , nice to know if issues arose while away will get an alert if offline for some reason. also nice to adjust temp before getting home when returning from vacation so its nice and cozy upon return. Now have to use the google home app to control , it was better when all controls were next standalone app but its ok still. Wish it worked with alexa but ai knew this when i bought i control from phone app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works as advertised. Super smooth support if you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and works great. Getting the energy discount helps too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install. Great for conserving energy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a handyman, but was able to install without issue. Using the app to install it was recommended to hire a Nest Pro for installation due to using natural gas with my forced air furnace. I watched a couple YouTube videos and continued with the install. The thermostat and Nest App are very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, ended up buying one for my parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends of mine had the gen 2 version. After checking out the reviews and specs (bugger screen was a large plus) I decided to purchase one coinciding with my new condo. Setup was easy as the directions were detailed and thankfully the wiring was color coded. I like that it reminds me to change the air filter on the unit ever few months. Ended up getting one for my parents home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy and it only took about 10 minutes to wire it, attach it to the wall and go through the initial setup. By the 4th day the Nest learned our manual temperature adjustments from day to night and it started changing it by itself. Integrating it with Amazon Echo was very easy too and we love the ability to change the temperature by voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick learner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at knowing our schedule and saving us money when we’re gone. Learned our schedule quickly and it’s easy to make adjustments as needed. Installed in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing home connected device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying the Nest protect carbon monoxide alarm (two of them) and then getting the Nest Outdoor cam and the regular Nest Cam I decided to go for the Thermostat and it is such a joy to be able to change temperature from my phone and the way the device "learns" and adjust the temperature for you when you are not home is such a plus. Also keep in mind that if you do have the co2 alarms from Nest and there is a co2 leak, the thermostat will shut off the gas line which is a plus and such an important feature for your security! Nothing to complain really, the screen is beautiful, it has so many sensors! it will light up when you pass by it, I mean perfect device! Don't be afraid if your house is old, mine is like 90 years old and I was still able to connect it and set it up in less than 30 minutes. Wonderful device! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Thermostat is exactly as advertised. Looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had a new heating/air conditioning system installed and thought why not purchase this thermostat with the hopes that it will also save us some money. It is very easy to use. Setting up the programs is very simple. The app makes it simple for anyone in the house to adjust. We are pleased with it. We wish we had purchased another for our other zone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love It over the old one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to swap out, and directions are through a video guided system which makes install very easy. We have a gas system so initially it was confusing, but 1 wire was moved & changed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great and Easy Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expand the capabilities of your HVAC unit. Don't try to navigate the little LCD menu that was programed in 1993. This makes your home heating and cooling so much more intuitive. Install was pretty simple as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stssrted saving money almost immediately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely easy to install, it helps that we have brand new HVAC systems too as there wasn't any wire matching complications. The setup was easy and done within minutes. You xxx an do everything from your phone and it even used your phone to know if you're home or not and, if you aren't home, it adjusts the temp to an energy saving, predetermined level. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Nice to look at and very stylish Will be continuing to upgrade the house using the best system for the ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questioning battery power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second gen 3 nest thermometer. The first one battery died after a few yr. I like it as I can watch and control the temp if I'm on vacation or anywhere. Just installed it yesterday so it is still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these now and they work perfectly, easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, why did I wait?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. So easy to adjust by either Google Home or of the Nest App. There is a lot of data that I have not explored, yet. So easy to set schedules. The display turns on when you walk buy. If furnace is running the background is orange. If the A/C Is running, background is blue. Easy to install, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and shiny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It was smaller than my Honeywell thermostat so I have two small wholes on either side of the unit. Could use the provided plate but that makes it look bulkier. It’s connected to nest servers, so the other day, Nest/Google was having problems so I couldn’t connect with the thermostat using the app. Had to walk over and manually change the temperature. Just something to consider especially if the company goes out of business or stops supporting the product. Keep your old thermostats just in case.

    I would recommend this to a friend