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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 16,024 reviews
  • Rated 5 out of 5 stars

    Love My New Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Nest Thermostat gives us great peace of mind when we are not home. It's so easy to check, and control from my cell phone. Even when we're home it's convenient to reach for my phone to monitor, or change the temperature in the house. It's so great to bring our home into the 21st Century! The Nest is more informative than my old thermostat. Easy to program, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 1 already just adding another. I love the ease of changing temperature with my phone. It’s very easy to use and i highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostats work well when they work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace a two week old Nest thermostat purchased from Google (Nest) which stopped operating. Google would not replace the broken Nest because I was not on site to perform several tests they wanted to conduct although my HVAC contractor had already concluded the unit was faulty. So, I bought this Nest at my expense from Best Buy as a replacement so that the A/C could stay on. When they work, they are great, but plan on a battle with Google if you have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control your environment made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and configure. Can easily control your AC from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase at first because I was worried that it would not work with my HVAC system. Well, I was wrong. It was very easy to setup. I bought two devices for the two zones in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat, it's well designed and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can control my thermostat while I'm away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. I can control my thermostat while I'm away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a choice between neat or Ecobee Neat was much easier to install with no issues whatsoever , and it has already started saving me money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient and saves money (Double win!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest thermostat! I researched for over a month before purchasing this item and it is worth all the reading. My electrician wanted to charge me $60 for the install. I YouTube the video and installed it in 30 minutes....VERY EASY! I have zero experience with these types of things so ME installing it in 30 mins is saying something. My only gripe is it took a while to recognized when I was away from home to go into eco mode, but I think it's finally working. I'll try to update later to let you folks know. I tried to upload photos, however this site isn't letting me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. You will be able to control your temperature from anywhere. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very neat and easy to set up. Make sure your current thermostat is a 5 wire system. Our carrier system was a 4 wire and geek squad couldn’t install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great and easy to install thermostat! Remote control is superb!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this for about a month, but so far it has worked great. Our bill has already gone down and we can control the temp while away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless product flawless instructions

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I’m literally the dummest person when it comes to building stuff or anything electric. The instructions were so simple, I can’t believe I figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great. The programming and scheduling is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works like a charm! Easy installation, simple app, as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Works as advertised. Easy to program and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You really can install it yourself!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the nest! I was able to install it myself even though I was prepared to hire someone to do it, gave it a try and it was extremely easy when following the instructions on the Nest website. Would definitely recommend it and the app is super easy and intuitive as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for home energy management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed by me, the home owner. Stylish looking addition to our home.

    I would recommend this to a friend