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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 16,024 reviews
  • Rated 5 out of 5 stars

    Should have gotten one sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I didn’t get it earlier. I already notice a drop in our bill and being able to see a more accurate gauge of the house temp is fantastic. Love that I can turn on the heat before I get home from work. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to my system requiring more expensive models of thermostats. I tried to get a lower priced wi-fi t-stat but it wasn't compatible with my heat pump/aux heat/2 stage system. Nest customer support was great in helping me getting the Nest t-stat wired correctly and then configured. Love this product so far and the app for my iPhone is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Learning Thermostat arrived quickly. Box contained all items needed to install, including dual flathead and Phillips head screwdriver. Installation was easy. I was able to take advantage of electric company rebate, which was definitely an advantage. Looking forward to lower electricity bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install and use. Must have product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So easy my toddler can do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Nest! We read the reviews and even took a Facebook survey from our friends to see what everyone recommend. So easy to install and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat to Save Money and Automate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat can definitely help you save money by it's automation and scheduling features, but also by allowing you to see a history of your energy use so that you can adjust settings to help you save even more. Google Home/Assistant integration is also a great feature that just works without issue. The look is also extremely stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so Good !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this with only a heater option as I don't have AC , works on a 2 wire set up . Using my iPhone as a remote is handy from upstairs as the thermostat is located in the first floor hallway . Too soon to see if this has saved any energy or money but the large readout makes you aware of your settings . Easier for my GF to turn on the heat .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up and operate. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement buy, warranty options added bonus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far, replaced an older model nest that suddenly stopped working. I also purchased the replacement plan which wasn't offered when I purchased the other one. Definitely an added bonus that best buy offers warranty options for items like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing easy to use saves me money every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Easy to install, easy to program and looks great- high tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like our Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Quickly learns our desired temperatures. We recently moved to a new home but our old Nest Thermostat stayed with our former home. We wasted no time getting a new one. It also gives us a reduction in our homeowners insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a 3rd thermostat when replacing our upstairs HVAC after 15yrs of service. We have 2 other older nests and setup was easy once finding that we could power the new unit by USB and get it closer to an existing thermostat so they could "bond"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into a house that had HVAC with heat pump. We had an older model that we used for an old boiler system. It saved us money. I'm hoping the same goes with this model. Th color blends into the wall and the color display is a added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out of 5 for this new thermostat to replace my outdated one. Very easy to install, but a little difficult with customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. easy to install. easy to operate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want sure about buying a programable thermostat. I already had one. it was complicated to operate. the nest was so easy to install. even easier to operate. I use my phone to set up my schedule. I've only had it for a few weeks, but I'm very satisfied. I highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Energy savings made simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Premium feel and easy to use. Impressive features using big data to help eek out efficiency. Only complaint is that it lacks some adjustability features that are thermostat specific. Being a smart thermostat I thought it should have included features to make it really adjustable. If you’re the set it and forget it type, this thermostat is for you. If you want to fine tune the systems behavior I recommend the Ecobee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would buy this product again. I found it extremely easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple installations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installed two at my home, then 33 at my businesses, and most recently two for my second home. I love the remote management. Trouble free!

    I would recommend this to a friend