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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 16,024 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great. Learned my schedule in a couple days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really comes in handy and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Tech Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed my thermostat and noticed my furnace was cycling often. I first thought it was an energy conservation feature in Nest. I then received an email from my thermostat telling me to check my furnace air filter. Sure enough it was dirty. Changed the filter and the furnace quit the short cycles. Its a HVAC tech as well as a thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to control the Neat thermostat on the app is amazing. I go on as I leave the office and the house cools down while I commute so that when I get here it's perfect. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to look at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great and is wonderful to look at as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using NEST products for a long time, and by far the NEST Thermostat is one of my favorites. The ability to control the temp and schedule is a MUST HAVE. I currently live in an apartment and even switched my unit in the apartment with a nest (took about 5 mins to do) and of course I can put the original thermostat back when I leave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nifty Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing was a breeze. Set up was also easy. Only complain is the navigation menu, the twist knob sometimes makes it difficult to access certain menus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Money Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a lot of reviews prior to purchase. Installed it in about 20 minutes and it was extremely easy to setup. We have radiant heat flooring so looking forward to the learning part but if it heats anything like it cools I'm looking forward to the savings. Awesome features like knowing when no one is home and lowering the heat/air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze and the operation is the easiest ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Thermostats for Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and they are incredibly easy to install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next best thing to having a 24/7 full-time butler.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Nest 3rd Gen Smart Thermostat. 1st was installed 6 mos ago for our upstairs HVAC zone. I like it well enough to get another for our downstairs HVAC zone. Best lesson learned from 1st Nest: Don't let anyone install a Nest thermo without having a hot (power) wire connected to the Nest otherwise when the Nest's backup battery runs out the Nest will die disabling the HVAC. I had to have an licensed electrician diagnose the problem & run a hot wire to the Nest because the Nest installer did NOT know about the necessity of the hot wire because the Nest worked great once installed...for 30 days, then while we were away from home during winter weather everything shutdown. ! I knew the system was out as monitoring it online indicated so. At anytime, I can check on the Nest using the Nest App. I can also ask Alexa for very limited information like, "what's the temperature in the upstairs mid bedroom?" The App provides much more extensive details and options, i.e. adjusting the temperature. Upstairs is empty-nested, so there's usually no one there to use it, so I haven't had any experience yet with using it's "smart" capabilities. The new one will be smart enabled so it can learn our habits via experience and make adjustment without having to make on-the-spot personal adjustments. I am anxious to see how that works out! Most significant downside: Alexa is not yet sophisticated enough to do all she's asked to do regarding the Nest thermostat...might have to wait for the development of a "Smart Alexa" to be capable of working with a "Smart Nest" thermostat! Regarding the Nest Sensors. I love having the option of determining which of the upstairs rooms need to be comfortable for occupants. The sensors can allow that. Smart suggestion: Check online with your area's gas/electric service provider for rebates for installing Smart Thermostats. I got a $125.00 rebate for my 1st and have application for $100.00 rebate for my 2nd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a second one for the same house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest allow you to control your house temperature from anywhere. Lots of features. Nice design with multiple colors to choose from. Installation is a snap. Must have for anyone who want to upgrade there old thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take control of your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love what the nest does. It only took a couple of days to figure out when we got up, when we went to bed and when we went to work. I also like the ability to set it remotely since I always forget to set the temp when I leave, so now I can do that via my phone. I also like that I can have it turn back on an hour from home when returning from a road trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and easy to install. They have thought of everything and it comes in the box. I own several properties and I have this on all of them. I like to be able to view them and get alerts. Really easy to setup with the app. They even provide a screwdriver in the box for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases Ive made for my house. Its great to control your thermostat right from your fingertips wherever you are. It can be used for a heat only home as I just use it for my furnace to heat and only have 2 wires going into it. There are videos online that show you how to set it up. I had it done in about 10 minutes. Great Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for controlling the temperature in my children’s rooms. Especially paired with the nest remote thermostats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked being able to add this to my home automation. I have the Nest Protect and now I can see and control my Nest Thermostat from my phone wherever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and working as it should, very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Looks nice and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up. User friendly love the app!!

    I would recommend this to a friend