Customer Ratings & Reviews

I've read about the Nest Thermostat for years, and finally made the investment. It's as awesome as you think it would be. Installation was super simple, especially for someone not as familiar with this type of thing. It works perfectly and the app that goes with it is just as simple. You can change the thermostat settings from the device itself, the Nest app, or with smart home devices such as HomeKit on iOS or an Amazon Echo. If you've been on the fence about purchasing a Nest, just go for it. You won't be sorry.

This is the second "smart" thermostat I've owned and it is by far more advanced than the previous (another brand). Setup and installation was pretty seamless. It's extremely user friendly, which is a huge advantage over the other unit I had. The visual display is easy to read and customizable. There's a fair amount of functionality that I don't know I'll use on this. What I like so far about it after a month or so: 1. Ability to show temp outside on the face. 2. Setting a schedule is easy. I haven't explored the learning side of the thermostat too much since we have the schedule set. 3. Adjust the temp via phone app. 4. It has automatically detected me away a few times, so I know that works. Haven't needed it much WFH during COVID though. 5. Energy history. Shows me how the weather has impacted my energy use. The entire Eco setup of the device is great. The one con is that Alexa integration doesn't seem to work as well in hybrid (heat and cool) mode. We're in that season in Florida right now and Alexa gets confused when I try to adjust the temp by voice. Not a huge issue as the app works fine. When I had it just on AC (cool), voice control worked fine. Overall, it's an expensive thermostat that I don't think I will 100% utilize to the fullest, but the ease of use and higher quality app and design made it worth it for me.

extremely easy to install and set up. do exactly what i need it to do. but the software is not super easy to set up. and UI is not too clear, normal people will figure it out in 10 mins.

I was excited to get the nest thermostat so I could change my thermostat remotely from my phone when away from home. It looks great on the wall, has multiple settings to show different info (weather, clock, etc.) when you walk by, and it learns daily patterns via a motion sensor and connecting with the gps on your phone. I was a little creeped out at first that it knew when I was home or not, but it uses that info to help save power. I am completely satisfied with it.

Perfect. No complains what so ever!!! Easy to install yourself. Very elegantly look on wall. I got the Black Mirror one. Very eligible led screen. Easy to navigate. Just perfect all around!!! Plus the ability to control it,turn it on or off with your phone makes it a dream to turn it on on a hot day at work. By the time I get home it’s nice and fresh! Love this device. DEFINITELY recommend!!!

Before I purchased Nest, I was very apprehensive about installing it by myself. There is no way I am paying $200+ to have this item installed. However, Nest has a very good 6-minute video that walks you through how to install Nest from beginning to end. After watching that, I felt more confident, but I was still worried about drilling a hole in my wall (sheet rock). I was able to communicate with Nest representative right away - they have 24/7 service - and have my questions answered. The day I installed Nest I was able to walk through each step carefully as provided by the instruction, and when I got stuck I was able to call the Nest rep immediately. Within 45 minutes my Nest was up and running, and I have 0 handyman skills. There was very little to set up, and I really enjoyed how Nest learned my preferences after a week, and I was able to adjust it once the weather changed. I also felt my AC wasn't blasting air as violently as it was using the old thermostat, and my house is feeling more comfortable when I arrive home. I haven't had Nest long enough to see any bill changes yet, but with how much setting you can use the Nest for I think I can adjust it enough to start saving me some money. P.S.: Nest also works seamlessly with my Amazon Echo, and it really feels great to be ablet to control your AC by voice.

I'm pretty amazed so far. It was an easy install as well as syncing and connecting to it. After downloading the app, the instructions walk you step by step with pictures. It looks and feels smooth, I just installed a couple of days so I havent had much experience with it yet but I'm loving it so far.

I’m 34 and have never thought a thermostat looked cool until Google Nest. Super easy and quick installation for anyone. Bought this a month ago and so far everything is working great. I haven’t had it long enough to speak on savings.

Beautiful looking item that feels sturdy and connects to the internet seamlessly. I installed myself and you can too. The app guides you through internet connectivity and I even links to alexa so I love talking to it. Responds via phone app immediately and even through some alexa commands (although you have to be specific). Right now ComEd has some great rebates which made this a steal!

If your reading this you probably know that Nest makes very quality products none more well designed than the thermostat. The thermostat looks Good, saves money, works well, and is now at your finger tips on your smart phone. I use the weather feature For the farsight function to display the outdoor weather with forecast for the day. It really is a smart thermostat that is as easy to use as the iPhone. You'll be happy!!

The Nest thermostat is most advanced product you can get that is this easy to use. Installation is easy, even comes with it's own screwdriver and wire marking tabs. Set up is straight forward and it learns quickly. I went from adjusting daily with previous thermostat to only touching it if I need to set something out of the ordinary and with auto away it saves a ton. Using the app to make adjustments away is a breeze. It's an outstanding product!

Do not be intimidated to install this on your own it's not hard. The instructions it comes with and YouTube to be on the safe side did it for me. Before installing please make sure to shut your homes power panel breaker prior to uninstalling the old thermostat and installing the Nest (be safe). Take a picture of the way the wires were installed on your old thermostat prior to uninstalling. In doing so this will ensure that your connections are connected correctly. Test your wires one more time prior to uninstalling to make sure no power is running (avoid being shocked or damaging anything). I did not use/install the base-plate (pictures shown) because I wanted a modern, sleek, and clean look. The body and display (40% increase) of the 3rd generation is slightly larger then that of the 2nd generation. If you have children you can lock it so that a child touching it can not change or disrupt your temperature or any of your settings. The stainless steel dial is very smooth and allows you to navigate through the settings with ease. It takes the Nest a couple of days to remember what temperatures you like when you are home and at what times you are home. After a couple of days Nest will ask you if you want it to automatically go into "Away Mode" when it senses you are not home (you decide opt in or opt out - I opted in). I recommend opting in to "Away Mode" for better energy savings. You can control when you are home and when you are away during those few days or if you opt out of "Away Mode" then you control it all. Smartphone application is free and easy to use.

Had a bit of trouble installing. Not quite as simple as the directions would lead one to believe. However, once installed it works wonderfully. Learns quickly.. After only one week it knows my habits. Lowers the temp at bedtime and shuts itself off when I leave the house. On a cold day I can use the app to get the temp up by the time I arrive home and keep track of how much energy is used every day in the app history. Set it and forget it.

Great product. Easy to install. Wiring was simple as could be. Directions were very clear. It's great when you're not home and can adjust the Nest from your phone. It has a furnace filter reminder along with a monthly energy saving report. And to make it even more attractive to purchase, it was on sale at Best Buy, and our local energy company gave us a 100.00 rebate. How can you lose with savings like that!!!

Looks very attractive on the wall and very easy to use. Like all of Google's products the use from the nest app is amazing. I can change the temperature, set schedules and turn off the heat and AC all from my phone. In my opinion this is the best on the market just like their nest yale lock and cameras.

I purchased two of these on 2016 Thanks Giving Sale from Best Buy for $200. It was very easy to install (took help from youtube videos). It detects when you are in the house or away and tones down the A/C unit accordingly. I got $100 one time credit per thermostat from my energy provider, so essentially one of my units is free. It is very easy to use, can be controlled via phone and looks cool on the wall!

I've owned a Nest thermostat since the original one came out in what, 2013? 2014? This is probably my 7th Nest thermostat across 4 homes. I bought this in a rush because the battery in my previous one died. First, the good points. It looks good. It works well, when it works. It does what it says. But if you have a problem... Good luck. When Nest was Nest, their support was fantastic. Google's support is atrocious. My last Nest was a month out of warranty, and they would not honor a battery replacement when it spontaneously died - and in my opinion, 13 months is massively premature for an internal rechargeable battery to die. Also, figuring out that was the problem took a few hours in itself. The symptom was that WiFi would simply stop working. Even the Google support rep did not know that this was because the internal battery wasn't charging, and there was no notification that this was the issue on the device, strangely.. I have seen battery warnings before when our power went out, so sorta ridiculous that the firmware couldn't recognize the issue in this instance. Yes, there are battery replacement kits available, and yes, I should have perhaps looked into that - but this died during the first cold snap of the year, and I didn't have time for that. A thermostat isn't an optional "I have two weeks for Google to get their stuff together to get me a refurbished half-price replacement" thing. So I just went and bought a new one. Sigh. That being said, it looks good, I was already in the ecosystem so replacement and installation was a snap, and Google hasn't completely destroyed the experience using the Nest thermostat like it has other products it's acquired. Yet. However, this is the last Google product I will buy. The elimination of Nest accounts and the forced integration into Google Home was annoying enough, as Google Home is NOT ready for prime-time (and Google does not seem to care that people are paying to beta-test their software) and when this goes (and it will), I will take the time to convert away from Nest and Google. I may be forced earlier, the way Google axes product lines randomly and with regular frequency for no reason than their engineers were apparently bored with the project. Nest was good when it was Nest, from engineers coming out of Apple. Nest is not that good now that it's Google. I also say this as an unfortunate owner of Google Wi-Fi (10 pucks across 2 networks.. It sounded good in theory, never again), Android TV, Chromebooks, and Google Home. All of which have never failed to disappoint. Google - you do not understand how to build, sell, or service consumer products, and your constant no-notice discontinuation of products inspires zero confidence as a consumer. Your hands-off approach to service may be fine for a smart speaker, but not something as integral to home living as a thermostat. You need to get out of the smart home business. Maybe with any luck Google will sell off Nest again to someone who knows how to do products. Until then, I only stick with it because I've got so much invested in it.

The Nest thermostat works very well for my home automation and energy monitoring. It was easy to install and easy to use. I am satisfied with the purchase.

I was never happy with the Honeywell Lyric that was in my house. It was not very user friendly. The Google Nest is a great upgrade. Easy to operate, the app works great, and it is much more appealing. It was so easy to install.

Easy to install, look & feel all excellent as compared to our old standard honeywell thermostat. Scheduling & History is one of the favourite features we had been relying on consistently. Learning helps to get this thermostat adjusted to our schedules. Only negative aspect of this is "Auto Away" feature, in a sense it is good if entire family isn't in the house but sometimes for few hours if no one passes by the thermostat and so it goes in Auto Away. Some enhancement can be of control this feature systematically via auto alerts if Nest app is installed on the phone. Over-all excellent product, will have to watch for next few months on how its helping to reduce gas bills.