Customer Ratings & Reviews

Works perfectly. Love the fact I can change the temp while away from home. Super easy to install.

The Google Nest thermostat is a game-changer. It's saved me money on energy bills while making temperature control a breeze. Easy installation, personalized scheduling, remote access via smartphone, and compatibility with voice assistants like Google Assistant and Amazon Alexa make it a must-have for any home. Highly recommend!

The Nest Learning Thermostat, Gen 3, isn’t a new product but we finally got this. Also, added a sensor to try to balance temperature between two rooms. It took 2 mins to connect the Sensor. It seemed to work fine. But somehow, my Thermostat is not connecting to the APP. I tried to reset the Thermostat, first removing the Sensor. Reset & reinstalled the Thermostat, added the Sensor. I still can not get them on the NEAT APP. ARGH. REMOVED A STAR BECAUSE OF THIS.

I love that once installed you can remotely set the heating or cooling. We use this for our vacation home to adjust the temperature within the house based on when we plan to visit the house or if the house is empty. The only issue I have with this thermostat is the installation. The instructions and guidance on what wires should be connected based on what system you have is designed for a professional installer and not your average home owner. I have three of these thermostats and each thermostat I installed I had problems with. after many hours the first two I was able to figure out and get working. the third one I needed to hire and HVAC professional to figure out. Great product...not easy to install!

Easy to install, easy to use and live the modern look.

I absolutely love it, best thermostat that I've ever own, I would like to recommended to everyone. Very easy to use and easy to install, being able to control when I'm not at home and have the house at a desired temperature is the greatest.

easy installation and set up. control anywhere. awesome verbal connectivity with google home. literally just have to tell google good night and good morning to set temperature.

This device has been operational for about a week and has very quickly learned our routine. I compared this thermostat to some other learning thermostats on the market and am very please with this purchase. The appearance is hands down second to none in my opinion. The connectivity with our smart home voice assistant is a very worth while feature alone. Telling a small speaker to change the temperature or ask the current is very handy. Last and probably the most significant upgrade - HUMIDITY READING! I had no clue the importance of maintaining a healthy humidity in the house and this device keeps good measure of the current. Have not yet received our first utility bill after the installation of this device, but the way it has been running/not running the furnace - I feel that it will be energy saving as it claims.

It took me a long time to finally take the plunge and spend this kind of money on a thermostat, but when the local power company offered a substantial credit for installing one, I made the made the move and bought two of them (1 upstairs and 1 downstairs). I figured installation would be a complicated ordeal, but I couldn't have been more wrong. It took about 15 minutes to install and another 15 minutes to set up. I'm amazed at how useful these "little computers" are and how they've helped lower my utility usage in such a short time. It "learns" your preferences and senses when you're "away" from home, then adjusts the temperature accordingly. There's no setting up a daily "schedule", because it "learns" how you like the temperature over time. The phone app (and web log-in) allows me to monitor and control from anywhere in the world. This is a great product! I shouldn't have waited.

This is my 2nd one. Simple and easy to use. Installation was very quick and easy. Love the app! Looks beautiful on the wall.

Thermostat works as stated. Has a lot of good features. The main feature that got us to purchase was being able to change while away from home. It does have learning features that we also liked but did expect more specific learning features per user.

So easy to install and setup. Works well with Alexa and I love how we can check the temperature while away from the house. I also like how it displays the current temp from at least 10 feet or more while I walk past the Nest.

This product can be connected to the internet and you can allow the local electric company to adjust the settings on days when they need to limit electricity usage. These settings can be overwritten. Supposedly we got some additional rebates since we let it heat us up a bit from 2pm to 6pm on a couple of days. One of the nice features with this is that it cools your house a bit colder from 1:30ish to 2 so that it doesn't have to run as much during the peak period. It also connects to your phone so it knows if you are home or not, and if you are on your way home. (If you are comfortable letting it know that much about you.) If you have enabled this, it will let the house warm up to "away" levels then when the gps can tell you are on your way home Nest begins cooling your house so that it is comfortable by the time you get home.

After reading dozens of smart thermostat reviews, product instructions, even taking to a furnace guy, I was convinced a “C” wire was required for these devices to work. That was a deal breaker for me. But our son, who’s installed NEST units in his previous and current home said, “not true”. So I took a leap and bought this latest version at BB. My son first walked me through the compatibility test. Our existing HVAC wiring passed the NEST Test!! Then he guided me through the install via phone which took only minutes! Wow! This stylish little device is amazing. As someone who constantly tweaks our TV room temp, I can now do that with my phone. Absolutely brilliant!!!

Please do not be intimidated by this technology. It is sooo easy to install. You don’t need a Nest Pro Installer. Works flawlessly, beautiful color and design. One of my favorite purchases this year.

So simple to install and use. Love the convinience of being able to adjust the temp from my phone no matter where I’m at. The usage history also shows how much my unit has run everyday so I can adjust accordingly in order to save money.

The Nest was everything reviews said it would be - it's easy to install, functions great, and having the ability to see and control my AC unit in realtime is helping me make up the purchase price quickly. I've already seen a drop in my electricity bill!

Very sleek and easy to use. Can access and control temp remotly

Great product, easy to install, set up, looks great and connects seamlessly to the phone app and Google Home. Getting a free Home mini was a huge bonus and sold me on buying it now and starting down my path of home automation.

Awesome. Love having a smart thermostat. Saves me money and is super easy to use. It’s great to adjust the temp without getting off the couch! Super easy to install too!