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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 16,030 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up and use, fun app that lets you set the temp, and a temperature control and lock so no one changes it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy install. Works as expected. It's so easy to use and save money with. I love using it from my phone when I am away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well; recommend having a C wire

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat gives the ability to remotely control and schedule the operation of the fans, heat and AC. Having a C-Wire (Common Wire) routed from the furnace to the thermostat is highly recommended. Without the C-Wire, the Nest thermostat can constantly run into "Low Power" issues since it cannot charge the battery at the rate which it drains.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey hungryk, thanks for sharing your experience with your Nest Learning Thermostat. It sounds like you might be experiencing some power issues. To ensure your device functions properly, we recommend using our Nest Power Connector. It provides a stable power source to keep your device constantly powered. Learn more about its compatibility here: https://support.google.com/googlenest/answer/10523126 Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A/C

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to set up and program. Have no problems with it since I installed it myself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Why didn’t I get this sooner. So easy to install and a snap to learn how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed it so I don’t really know yet how much it would really help with energy consumption. It’s easy to install! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and has a very clean look. Nest also provides videos for trouble shooting. It's great being able to control the temp from your smart phone whether being away from home or too comfortable to get off the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Excellent. No isdies, easy set up. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, easy to use. Works well with our smart home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome Tech!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is very easy to install and use. It has definitely made a difference in my heating/cooling bill!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgraded 3rd Generation thermostat Is amazing. It learns so much and is super smart. It will alert you if the house is too hot or cold to make sure nothing is wrong. It will alert you if it notices a problem with the HVAC. It has Google Assistant and Alexa yo allow you to control the temperature with your voice. The sensors now performing better and noticed and adjusts when the sun is directly on it. Definitely recommend the 3rd Generation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    nest the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got it and is working good I will save some money in the long run. very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest failed in the installation process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but pro cess for installation was not good. I was replacing an existing Nest thermostat that was no longer working. When's doing the installation this was not an option that was presented during the Nest app installation. Everyday worked out how to do it by removing the old thermostat from my account and then telling the app the thermostat was already installed, very non-intuitive. This needs to be addressed in the documentation. That being said the thermostat once installed is doing it's thing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new sleek design smart Theomostat. Really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    This is a good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Controls temperature and stuff. Looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Good, but challenging install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and functionality. Confirmed with Nest Support that this would work with my HVAC unit, but the wiring diagram was not totally correct. Ending up getting my HVAC company to install the unit. No issues with it operating so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing and already saving me money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thermostat after much research. Being that my heating system is a little older I was skeptical that this would work. To my surprise I checked the Nest website for compatibility and it said it would work. I decided to purchase the white trim version as it matched my decor the best. Installation from start to finish was under 15 minutes and my novice electrical experience. After watching the install video on YouTube and reading the directions it was a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    3rd Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third home we’ve moved into and installed Nest in every one because they are SO much easier to use. Easy to install too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Innovation at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple ease of use and easy installation makes for a worry free purchase every home should have one. It practically pays for its self.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it was on sale and I was also getting state rebate. But as it turned out, Nest is actually GREAT. Sets the temperature based on what you schedule. Auto sets temperature when you are away. Auto away works for me and my wife both so it doesn't got to eco temperature when one goes away. Integrates well with my phillips hue and LIFX lights. Turns them on and off automatically when I come or leave the house. I do not have a big house so I cannot comment on energy savings but with what it does, it definitely saying me some $$.

    I would recommend this to a friend