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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 16,030 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! My previous thermostat stopped connecting to wifi so I purchased another,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great until it fails and must be replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's great. 4 stars because this is a replacement after the original failed secondary to a known wifi issue with no solution despite being known for years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MkB1. Thanks for giving us feedback and we’re glad that you find the Nest Learning Thermostat great. We’re sorry to hear about the experience you had, and we’ll share your feedback with the right team as we’re constantly looking to improve the products’ reliability, usability, and use of various features. If you find yourself in the same situation with your replacement device, please share with us your recent case number so we can have a closer investigation into this issue, here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart thermostat does its job to conserve energy and kept my house comfortable. Price was ok, not a good deal. However, once in a while, it would disconnect from Wi-Fi though the Wi-Fi strength was excellent. Another con is that the battery doesn't last long if unplugged and that it uses a micro USB port.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey FinnE. Thank you for taking the time to share your feedback. We understand how important it is to have a reliable wireless connection for your Nest Learning thermostat, especially given your strong internet signal.

      To help you resolve this issue as quickly as possible, please reach out to our support team through this link: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is working as advertised.. Love to be able to control it away from my house.. But it's to soon to tell if I'm really getting a bang for the buck.. My 1st bill was the same as last years I need check the stats in 1 year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks amazing, great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this thermostat. The only thing that I didn't particularly like is the learning feature, it felt like it would make it too cold when it thought it was too hot. I have been having to manually change it so that I don't get too cold. Everything else works amazingly. Integrates really well with Google Assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    very easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can change the house settings with this when i am nowhere near home and i dont have to worry about the family being too hot or too cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for making my home more comfortable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in an area with wide temperature swings used to be a pain with our old thermostat, with this one it’s a piece of cake to set the minimum and maximum temperatures and setup a schedule for when we are not home to conserve energy. Also being able to monitor and adjust it from anywhere remotely is great if changes need to be made. Having the ability to add remote temperature sensors is awesome as the thermostat is located in an area more susceptible to influence from outside changes allowing us to make sure the rooms we spend the most time in stay the desired temperature. I would absolutely recommend purchasing one of these for your home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It makes life easy. I can program it or adjust it to cool the house before I get home. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was simple to install and easy to set up. It connected easily to my network and I haven't had any issues with it after several months. I would recommend it if you are looking to buy a smart thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Same as the old but better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even compared to the previous version, this feels like it is a well needed upgrade. The basic design is the same but the interface is much smoother and the setup seems more intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted one of these, then got one on sale. Easy to install, just make sure you take a pic of your old thermostat wiring before you install, makes it a much simpler process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the handiest person, but was still able to understand the install. I have been using the thermostat for a month now and would definitely recommend it. App is great and I know it's saving me money which is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Perfect Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to control my thermostat from my phone and away from home is gamechanging! No more worrying about overworking the HVAC system. Perfect for the environmentally conciencius and money saver over the long term!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great new product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good directions easy to install and set up , was surprised by how many features are built in as well as how it learns your schedule. in addition the discounts you can get from your electric company provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thermostat you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 5 minutes to install. Put the app on my phone and away I went. Very simple to use. I'm a big fan so far. I also love changing the heat from my bed using my phone, instead of having to go to the hallway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. This is my second of this generation not a replacement just in addition too. Great to be able to control the upstairs thermostat from little prying hands that want to see how cold they can make it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Had hard time figuring the wire diagram online, but its due to not knowing the correct AC unit specifications. After finding out and following the online schematic, it work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was very easy to install and set up, as my heating system is very simple. Be sure to check your existing wiring on their website to make sure it is compatible with this thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would enjoy having this product so much. I can easily adjust the temperature from work or home or if traveling and forget to set it up or down. Super easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It looks great and though I’m still learning about it.. I’m very happy with it. I hope to save energy with it and excited to have a smart thermostat.

    I would recommend this to a friend