Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 16,024 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Learning Smart - Easy Set Up

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation and Set up. Great reliable Software and convenient. Monthly usage data breakdown by the end of the month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty, but pass on the "machine learning"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, easily the best looking one on the market. If i could redo it though I wouldn't get stainless steel, the white or black models look a lot better. Also I disable the smart learning feature, while that's their main marketing gimmick here I feel using the robust scheduling interface to set exactly what I want makes more sense - otherwise the device just continually messes with your scheduling any time you deviate from your normal patterns on any given day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A homeowner's MUST HAVE

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a Texas resident or somewhere where you heavily rely on your HVAC unit, then I highly recommend a NEST. It's programmable online, on a smartphone app & everything is so user-friendly. It was a breeze to DIY install. Took no time & you don't have to be a professional electrictian whatsoever. Rather than continue to waste money on a non-programmable thermostat, this is a MUST HAVE. If you want your home set at a particular temp while you're gone, or if you change your mind (or the weather does) then you can simply adjust via the app. So simple.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control it anywhere. Can lock it for the visiting guest who thought our AC should be set on 74. Only thing is, when replacing another thermostat (mine were Honeywell), be sure and look at the bottom designation/heat pump identities of the wires in order to hook up correctly with this Nest. Otherwise awesome. The provided trim plate isn't very attractive and is simply white so if you need to dress it up, look for a color plate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Worth all the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat to use. Very easy. Learns your schedule and i never have to touch the temp. Will save money in the long run and pay for itself. Easy to set up and use their app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Future of AC & Heating

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. When out of the house I can control the temperature should I forget or simply wish for it to be warmer/colder when I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Smart thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It works fine, and I love how it looks in my house I don’t like the big white boxes this one is neat and cute

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat Easy to use and works well, I will recommend to my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product! Saves $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a bit of research on this thermostat before making the purchasing. At first it seemed similar to programmable thermostats that are much less in initial cost, but it's far superior. The Nest thermostat not only learns your schedule and changes temperatures accordingly, but lets you know when you're being energy efficient. Seeing the leaf (Nest's way of telling you you're being energy more efficient) has helped us become more aware of our energy usage, which in turn has saved us money. In the long run, this product will easily pay for itself. In addition, the ability to change the house temperature while away has been a great added benefit!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install took less than 5minutes, using with the app is great as you can have temp set before you walk in the door. Certainly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a month of use, working exactly as I needed. Easy to install; easy phone interface. Has useful historical tracking of system cycle on/off to see effect of interior temp setting and outside temp. I expect to save the price of the unit in electricity with better system control and data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Works reliably and conveniently.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit pricey for what it does, but the ease of use and setup make it worth it. Reliably controls temperature and 'learns' what you prefer, that you pretty much don't even need to use your smartphone to control it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second google nest. It is easy to use and looks really good. The best part is that you can control the temp via your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Way cool and its saves you money!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was easy to install and our utility company has already provided us with a $125.00 credit for installing it. Functions are user friendly and are more than were expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to see if it will help on energy usage...so far it is very easy to use..takes time for it to learn your patterns. Like that I can change setting from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works like advertised ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age - your just a web search away from knowing virtually anything and everything about a product your interested in. That being said - instructions were easy to follow for installation. It looks great installed, and is working without any issues so far (going on a couple months now). It saved us on energy usage and the apps works like it should. Can't ask for more for my money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to install. It learned our daily routine and sets the temperature according to our presence. The electricity bill has gone down around 15 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item, loving it. So glad I purchased and would highly recommend any one to have. Looks awesome and so easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, paired with Alexa is awesome. Can set the ac from bed or on my way home from work. Also there is almost always a rebate from your local power company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the thermostat over the holidays. Easiest thing to install and the fact that we can control it from anywhere. It is going to pay for itself .

    I would recommend this to a friend
Sponsored