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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 16,024 reviews
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! I am able to view the temperature away from home at all times. Set up and adjust temperature before I get home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well; recommend having a C wire

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat gives the ability to remotely control and schedule the operation of the fans, heat and AC. Having a C-Wire (Common Wire) routed from the furnace to the thermostat is highly recommended. Without the C-Wire, the Nest thermostat can constantly run into "Low Power" issues since it cannot charge the battery at the rate which it drains.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey hungryk, thanks for sharing your experience with your Nest Learning Thermostat. It sounds like you might be experiencing some power issues. To ensure your device functions properly, we recommend using our Nest Power Connector. It provides a stable power source to keep your device constantly powered. Learn more about its compatibility here: https://support.google.com/googlenest/answer/10523126 Nest

  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great thermostat best money I ever spent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat best money I ever spent I can turn my air on when I’m headed home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Had to get another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for the first floor last month and had to get one for the upstairs. Great device and with the app it is so easy to adjust the temp even when we arent home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Worthy Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected and it was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Placed in the hall but seems to learn quickly to even out temperature in 2nd floor of house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Surprisingly great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The Wi-Fi capabilities make this thermostat easy to use and convenient for your life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent step up from the old thermostat we had before. Easy to install and the ability to control the temperature from my phone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ability to control my home heating and air from anywhere. My old wall thermostat had timers and was programable but really hard to use. The Nest is real simple to use, program- and after a while it gets to know your habits and pretty much teaches itself how to keep the home comfortable. I also received a rebate from the gas company which is a bonus. and will be saving overall on my heating and air bill now that I am in control. I have other smart home devices like Wink, Ring and Nest carbon dioxide detector which all work well with one another. 100% happy and would recommend the Nest Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product, and easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a bundle package, and was not disappointed. The display is nice, and it is super easy to setup. Using the Nest website's tutorial videos, I was able to swap this out from my old thermostat, and get it programmed in under 10 minutes. The thermostat learns my family's routines, and over time makes adjustments based on what it learns. The display is customize-able with different information. It is very easy to adjust the temperature or switch from heating to cooling. Using the Nest App, you can customize schedules on your own, and there are even "eco" settings, where you can let the thermostat run to a temperature to save you money on your utility bills. I also bought 2 of the optional Nest temperature sensors (because I have a 3-story house). The only downfall to those that I didn't know about is the system can only run, based on which sensor you choose (in my case, I can make it heat my house based on the thermostat on the main floor, or one of the sensors in the basement or on the 2nd floor. But not all 3). I can also control my thermostat/temperatures from my Google Home speakers or displays; along with the app. And, with the Google Home Assistant, you can set up "routines" in there. So when you leave the house, you can make a routine and say something like "I'm leaving", and it would turn down the temperature to an Eco setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Nice addition to the home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Love the thermostat for the 1st floor! so easy to control via your phone. Installation was easy also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a four zone vertical system and bought 3 of these Smart Thermostats (left the existing one in the basement for now). These thermostats were extremely easy to install and jumped right onto the house network and my google online system, where I have 2 other Nest cameras. The app works seamlessly. With routine manual adjustments of the temp on the app and/or thermostats, the three floor system appears to be learning and may even be anticipating when to ramp cooler or go to "eco". So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is actually more useful in keeping house at desired temp levels in real time. The functionality is fantastic. The ability to change remotely is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best to Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We on our 2nd Nest and we love it. Able To Monitor the device from my iPhone is Wonderful . I can make Adjustment from the bed or work. I recommend to buy

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Game changer for cost savings and temp monitoring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is definitively a must if you want to keep track of cost, adjust temperature remotely and keep comfy on all spaces. The fully take advantage of the thermostat, I do recommend adding nest temp sensors to be able to identify zones in the house that are at different temps from where the main thermostat is located. With these two options combined, you can control the times and zones of the house where the AC or heating needs more flow and would help control them accurate. The four stars is due to the fact that it has preset times (morning, afternoon, evening and night) and it does not allow the user to change the start or end times of each preset. Not a big deal once you learn how to change other settings, but would be nice to be able to change them to avoid having to look for workarounds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a regular programable thermostat to this and do not regret it. Nest customer service had me send a picture of the current wiring and then instructed me where to put the wires. Very simple to setup and the app is awesome. It learns how you like temperature in your home throughout the day and programs itself. Bonus: our amazon echo connected to this! We can tell Alexa to adjust the temperature from the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use. Allows remote temperature settings and adjustments … very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat that works really well. The technology is built well and easy to understand. I had it professionally installed because our AC system does not have a C wire. But apparently with this thermostat we didn't need one. I love being able to control our HVAC from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Third Nest Purchased, Great Thermostat!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest products, the 3rd generation smart thermostat offers the best user experience and is easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    A goos thermostat for the price,

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well for my purpose. I like i can turn on or lower the heat from my phone.

    I would recommend this to a friend
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