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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 16,024 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saves so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest! I love being able to turn it down or up from my phone or from my echo! It is so easy to install!! I highly recommend! B

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to pick up via best buy price during black friday sales, the Nest is aesthetically beautiful in upgrading from our old thermostat setup, saving money on electric utilities and also smart features to allow for control while away from home!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I have not seen the latest electricity bill, but I love being able to remote into the thermostat away from home or from bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    So wonderful I bought another!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was so easy to install. I did it myself. It works great and is controllable with my smartphone. I purchased a second for my other unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hope it last longer than the last one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second one I got, I upgraded my thermostat about Two years ago, after a year I started getting a W5 error, (cannot connect to wireless) I chose to ignore it, after another Six Months, I started getting a Low Battery error, I had to remove the device and charged it with a USB cable. called tech support and they said they will not replace it due the warranty was just one Year. I bought a new one, (when it was working, it was great). this time I bought the extended warranty and hope for the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Nest, moved to new house and did lots of research on what options are out there and their functions. Easy to setup and easy to use. Chose Nest again for the new house. Love controlling dual thermostats with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Does what it is supposed to. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and very convenient to use. Works really well also added the room temperature sensors!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get the nest for my home and it works fantastic. It's saving me money while I'm away from home. It's very easy to use and it looks beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Great Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to install, look great, easy to set up, work to decrease energy consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for watching your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother set up the Nest. We think he made it look easy to install. No more than 20 min. We downloaded the app on our mobile device and boom! We were creating a schedule. We haven't had a glitch at all. Keeping it cooler at night and when nobody is home in the daytime. Nobody seems to have noticed when it changes the temperature. Very smooth. I am hoping this will help save money by having a schedule. Now I don't have to worry if I remembered to lower the temperature when I leave for work. But I can also keep the temperature higher when the kids are home. Easy to operate with a smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest is the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look that nest has compared to other smart thermostats. It's easy to use from your phone and in person with the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and I love being able to use my phone when I’m away to change the temperature when I forget to before I leave the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to Install and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install (less than 30 minutes). After a short test it was up and running with no issue. If you had a manual thermostat it should provide some significant saving and improve the overall comfort of the home. I replace an existing programmable thermostat and am expecting to achieve some moderate savings, particularly as it detects that no one is home and allows the temperature to fluctuate a bit more. Easy to read display and no more batteries to replace. Through 3rd party options I even have the ability to change the temperature of the house if the price reaches a certain threshold.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Perfect thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Well built and well packaged. Has nice wallplate to cover any hole from prior installations. Paired with Google home and controlled by voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great, functional thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great options. Especially with it connected to our apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neighbor bought one of these and told us about it. After doing research online and going to to Best Buy and looking at it, we decided to buy one. What a great investment!! This works off of your wifi and you can control this from an app on your phone. This works great when you you travel, you can set your temperature at any degrees that you you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple zone heating and had no issue installing this thermostat. Works wonderful and quickly learns our schedule. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got power issues in our house worked out it has worked perfectly. Easy for everyone in the house to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Once you have the nest thermostat you will not be able to live without one. App is easy to use and control the system. Everything works as promised.

    I would recommend this to a friend
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