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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WOW..! This Nest is Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into our new construction home and didn't like the brand or how the thermostat works. Love the brightness of the display. The fact that you can control the temperature of the house on your Smartphone, is fabulous! Only I had it for a short time, but it has already learned our habits on where we want the temperature set in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google - Nest Learning Smart Wifi Thermostat is one of the best purchases you can make to save energy in your home! It has amazing features and is very user friendly. It is nice to be able to set your thermostat on the app when you are away all day or forget to do it before you leave the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install like that I can control it thru my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents. They aren’t very tech savvy, but learned how it works quickly. So far, they love the nest! They commented that on the way home from an extended vacation this summer, they were able to turn on the air conditioning via the app a couple hours before they arrived. It was one of the hotter summer days in MN and they really appreciated that the AC was working before they arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and use . So far works as described !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Nice to be able to monitor home temp while away, and make adjustments if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It looks promising, but failed to deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all reviews first before purchasing it, and also took advice from a friend who installed it. I also checked compatibility issues and everything seemed OK. Installation was quick and easy. I first had issues to connect to my wifi network. I rebooted my router and tried a few other things until I got it connected. However, it soon lost connection due to a low battery level. I tried to change the batteries but you can't: this device has unchangeable built-in batteries that charge from the wiring to your furnace. I rechecked connection, checked with Nest Support, and they gave me no good solution to this. It was a weak technical staff. The only way I found to make it charge was to lower the display luminosity level. As it goes on every time it detects movement in front of it, this weird solution managed to keep it working. I had it installed for a week with no problems. Then I travelled for 2 weeks and checked its functioning thru the phone app and it kept working fine. Until a week ago, my furnace got stuck working with the fan only but no heat, and as I live in Minneapolis, that's no good. I could not make it work again, and I could not even reset it. There was a green light blinking on the front of Nest but no other life signals. I had to uninstall it and bring back the original and reliable thermostat. I found out that many users had similar problems due to a bug in the software update released in Dec/2016. I'll try to resurrect it and try to get update its software, but I will return it if not successful. It does learn your habits and starts regulating the temp. I like the concept and the possibility to check it on line. But it didn't live up to the promise. I recognize I may have gotten a lemon. I would recommend it, but with caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat bar none. Easy to install and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest is easy to install, very attractive on the wall and I've already noticed energy savings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to install and works from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy to use and easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the house cool and warm with great ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, easy to install - but may need a professional depending on your existing set up - they don’t tell you this before purchase. Lucky I have a friend who is an electrician! Love the internet connectivity and OPPD has a program that links to Nest. They gave me $100 up front and $20 a mo th to agree to Let them regulate thermostat during peak hours. It basically paid for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things ever! It was simple to install and link with my Google Home and phone. I love that it knows when I am away and to change the temp as to not waste energy. And for the super lazy times when I just don't feel like going downstairs to turn it off or adjust the temp, I can now control it from wherever I am from my phone. Nice upgrade from the standard thermostat I previously had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install -and setup I Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our first nest was a lemon, defective from factory so I had to return it and get a new one. After getting the new one it only took me 20-30 minutes to get it running. Really simple to install even for someone not to handy. So far we love everything about it and we can see how it’s already saving on our electric bill by setting it on Eco mode. It will pay for itself in no time. Must have def. recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    So easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and setup I purchased 2. Works great and interacts with my other devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our new condo. Looks great. Easy to install and program. Keeps temp constant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use connects to your smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    High tech thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for latest style high tech thermostat. I’m happy with ease of use and look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Nest is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is the best, by far. Easy to use, easy to install, you won't regret it!

    I would recommend this to a friend