Customer Ratings & Reviews

Great thermostat, however geek squad did a horrible job trying to install it my new thermostat. When disconnecting and uninstalling my old thermostat the technician crossed to wires that fried the main power source to my hvac system and blew a fuse. So the install wasn’t successful and the reinstall of my old thermostat was no longer working. I called the supervisor to the geek squad to have another technician come out the following day and he couldn’t determine what the issue was and tried to say I had rats in the Attic that chewed on lines hvac lines to thermostat, which I knew that was a lie because he didn’t go up there to check and I just rebuilt my house from the ground up. Called an actual hvac system company to see what was the problem and all the issues where from when the first geek squad tech came out and crossed the wires. Everything happened at the base of thermostat of failed installment of the my google nest thermostat. & I didn’t receive my Reimbursement for the install that did not & I had to come out of pocket $600+ to fix my hvac system that Best Buy geek squad messed up.. Horrible experience ever..

I had a first generation nest thermostat, loved it. We moved to new house, left thermostat in old house, and upgraded new home to this most recent nest thermostat. It works exactly as i expect it to. there’s not much else to say. nest thermostat is the best and i recommend it to everyone.

I've had this a year now and am glad I upgraded our old thermostat. I can remotely adjust the temperature if I'm away for a while. It can "sense" when I'm home too so it will set my comfort temp.

This was part of my house automation and has been very useful. Having in floor radiant heat pretty much requires and intelligent control system to operate correctly and this device takes all the elements into consideration for its control algorithms. Heating system has never operated so well as it does now. And being able to lock the controls and control remotely is very convenient.

I bought this to replace a broken thermostat in my home. Installation was as easy as matching the wire colors to the correct notches in the brain and took 1-2 minutes to do. The box has EVERYTHING you need to install it, including a screwdriver and template. We plan to get one for upstairs so that I can adjust the temperature after the kids forget to change it in the mornings before school.

I love how you can control the temp from the app. Easy to use, quick to install.

Nest thermostats will save you money by precisely keeping your home at the perfect temperature. The built in energy saving features will automatically keep your HVAC system off when you leave home. I would recommend using this with the Nest temperature sensors for rooms that you want to keep at a specific temperature at times.

Easy to use, works great. Installed it myself. Would recommend it to a friend.

Super convenient and easy to install and use, highly recommend

Had a question about wiring, contacted the Nest website and they actually answered in a timely manner. That is a big plus and contacted me a couple of days later to make sure everything was working. Love the thermostat. Like the fact that it will automatically turn down to a set temperature when it senses that no one is home and automatically increases the temp when you get back. Just one of many perks.

The Nest was easy to install, easy to program, and allows for remote access to turn down heat or A/C. Looks good too. Next step is to link with with Alexa.

Great price. Less than 15 minutes to install. Sleek looking.

Great new technology. Has one of the best installation instructions I have ever seen and included all tools needed. I wish every product took the time to provide instructions, tools to install. This product was manufactured perfectly to easily install the wires, accommodate all types of installation. Setup was a snap as was the ability to upload the app so I can use with my iPhone or Mac. Would definitely recommend.

Great thermostat easy to setup detailed instructions lights up as you approach it .. it does have a smaller footprint then most thermostats on the wall so be prepared for a little touch up around the wall .. great setup Options does work with Alexa as well as google.. highly recommend!!

This is a beautifully designed product as with all nest products. I had to do some youtube searches to find out I had to switch one wire to be able to flip from the heat to cold after some trial and error but everything is working pretty well. Im sure it is just a setting but I sometimes come home when I set the heat to 65 and I get home and its 69 so will have to figure out what to do to make sure my power bill doesnt get too high. Overall though a great product and it looks super nice compared to other thermostats even though it is a bit pricey

Easy to use and install. Helps warm and cool the house before I get home.

It was easy to install and get operational. Connects easy with my ipad and iphone

This is my 1st smart thermostat and it works fine and love this product. This model is pretty expensive but luckily I could get this on black Friday sale and I could buy this and E model (cheaper model) same time. There's big difference between this model and cheaper model. This expensive model has beautiful High resolution screen and metal bracket for wall installation is nice for me.

Easy to install, use, and works great! Modern design and convenient functionality.

The Nest Smart WiFi Thermostat is working much better than I expected. You can adjust the temperature from any where which makes it very convenient.I would recommend this to anyone wanting to upgrade there thermostat, You also get a $120 rebate from PG&E.