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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, ended up buying one for my parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends of mine had the gen 2 version. After checking out the reviews and specs (bugger screen was a large plus) I decided to purchase one coinciding with my new condo. Setup was easy as the directions were detailed and thankfully the wiring was color coded. I like that it reminds me to change the air filter on the unit ever few months. Ended up getting one for my parents home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps save you money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After allowing the system to learn your habits, it will save you money in no time. The best thermostat comes with a friendly easy to use app for your mobile phone to help ensure the best heating/cooling for your home is being properly implemented. Glad we purchased this product, it came with a free Google mini speaker too. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best thermostat there is

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t have any other thermostat in my house. We have two and they are compatible with our complicated ac and heating system in our house. Quick install and it has never failed us. Have had them for years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Amazing home connected device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying the Nest protect carbon monoxide alarm (two of them) and then getting the Nest Outdoor cam and the regular Nest Cam I decided to go for the Thermostat and it is such a joy to be able to change temperature from my phone and the way the device "learns" and adjust the temperature for you when you are not home is such a plus. Also keep in mind that if you do have the co2 alarms from Nest and there is a co2 leak, the thermostat will shut off the gas line which is a plus and such an important feature for your security! Nothing to complain really, the screen is beautiful, it has so many sensors! it will light up when you pass by it, I mean perfect device! Don't be afraid if your house is old, mine is like 90 years old and I was still able to connect it and set it up in less than 30 minutes. Wonderful device! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Self learning, attractive product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Automatically self learns temperature changes throughout the day. Allows us to sleep with a lower temp, and then increase the temp when we typically awaken. In terms of installation, helped that we had an HVAC person do the installation for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to install and set up...it works great, wish it had remote temp sensor option though..links with my Harmony remote,ipad,htc phone, and my Lutron smart hub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Advanced Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completed a lot of research before choosing my Nest Thermostat where the decision to make the Best Buy purchase was a winner! Installed and set one up both downstairs and upstairs in less than 40 minutes. They look great, fun to use, and saves $ right away! If you especially travel or have a second home then a NEST is definitely something to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy and it only took about 10 minutes to wire it, attach it to the wall and go through the initial setup. By the 4th day the Nest learned our manual temperature adjustments from day to night and it started changing it by itself. Integrating it with Amazon Echo was very easy too and we love the ability to change the temperature by voice.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome device. Has paid for itself since purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one of these for over two years now. It keeps us at just the right temperature when we are home, and saves us money while we are away. The learning features work well and eco mode can you save some $$$ if you use it. Best thermostat I’ve ever had. Wish it worked natively with Apple Home though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and keeps my heat balanced throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Stssrted saving money almost immediately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely easy to install, it helps that we have brand new HVAC systems too as there wasn't any wire matching complications. The setup was easy and done within minutes. You xxx an do everything from your phone and it even used your phone to know if you're home or not and, if you aren't home, it adjusts the temp to an energy saving, predetermined level. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these now and they work perfectly, easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very helpful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for controlling your thermostat while outside of your house. Have come into many situations where I realized I would be gone longer than I expect from home. Was a simple fix by getting on the app and lowering the temperature or raising in the case of the ac. Also has many features that help you save on your energy bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had a new heating/air conditioning system installed and thought why not purchase this thermostat with the hopes that it will also save us some money. It is very easy to use. Setting up the programs is very simple. The app makes it simple for anyone in the house to adjust. We are pleased with it. We wish we had purchased another for our other zone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Nest Thermostat for over a month now and really like its features. It is a bit pricey so I'm really hoping it will save us money, in the long run, to make it a good return on our investment. You really don't have to touch it much once it learns your preferences and I can control it thru Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and works great! I love that I can connect it to my phone and Alexa devices to easily control the temp.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my nest thermostat❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fairly easy to install. I didn't do it personally but watched. Their customer support was excellent in determining if my system was compatible and emailed me the instructions which were very easy to understand. I actually spoke to a live person. How refreshing! Would definitely recommend this product as the app is so easy to use and am seeing less energy usage already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is very easy, just follow the video instructions. Display is easy to read and brightens when motion is sensed, so you can even read it in a dark room. Can set heat and air conditioning temperatures and just let it run. Spouse touches thermostat a lot less. Though you may notice it move as it is adjusted using the iPhone from anywhere. Menu does take some intuitiveness to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest thermostats work well when they work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace a two week old Nest thermostat purchased from Google (Nest) which stopped operating. Google would not replace the broken Nest because I was not on site to perform several tests they wanted to conduct although my HVAC contractor had already concluded the unit was faulty. So, I bought this Nest at my expense from Best Buy as a replacement so that the A/C could stay on. When they work, they are great, but plan on a battle with Google if you have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in its class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about getting one for the longest.... I can tell you now that it is FAR BETTER and functions FAR BETTER than expected. You wouldn't be disappointed by getting it. Try fan feature once you do, fun to use!

    I would recommend this to a friend