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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,029 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Thermostat is exactly as advertised. Looks good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart thermostat available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Nest smart thermostat for several years now and just bought another one to put in my new home. The ease of use, programmability, and level of control from the excellent mobile app make this item a must have for me. Nobody else makes an easier to use, more reliable thermostat than Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new NEST. Perfect addition to the new heater we just had installed. The sleek sophisticated look makes it so much nicer than old thermostats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love This Thermostat!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. It actually makes you want to set the thermostat to save energy with different settings throughout the day. Prior to this I just left my old programmable thermostat at the same temperature 24 hours a day. I am anxiously looking forward to my next gas bill to see just what kind of savings I'm realizing with with this thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works well, can't complain. Makes heating my apartment much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interface with Alexa. I can adjust the temperature in the middle of the night without getting out of bed. This is particularly important with hot flashes on and off all night. Also important is the “learning” feature so the AC is not running like crazy when no one is home. Also connects through app on phone and can be adjusted from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great quality easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and easiest to install does a great job in conjunction with app

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great upgrade to a learning thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the user friendly settings. The installation was very easy with step by step instructions. It automatically updates the firmware when it is available. Sometime I feel that the temperature sensor is off by a few degrees with the actual temperature. It is nice that I can control it by an app on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system to install. Super simple and it saves you money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not cold.....Not hot.....just right!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I have had this product for approx 8 months. No issues. I am amazed of how this smart wifi learns how we like the temperature to be in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my AC was malfunctioning in order to prove many of the issues with the unit. I was pleasantly surprised at how easy it was to install. Before having to mess with any wires, the company made sure the Nest was going to be compatible and provided simple instructions. It's saved us tons by being able to automate settings and track our usage. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment. Me and my husband decided to install ourselves. After watching a few videos online and doing some research on what a heat pump was we were able to install 2 thermostats in our home. It learns your temperature changing habits and has lowered our power bill. App is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zoned heating and my other thermostat is an Ecobee. While it has its good points, the quality of the Nest is superior. I only wish the Nest had satellites like the Ecobee. The Nest is much easier to program. I have found the Ecobee can't do some of things I'd like to do easily. Both are far superior to the regular thermos and I'll easily pay for their cost in savings.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something modern, and user-friendly. Nest was a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. works well. I can change the settings from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install. Great for conserving energy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a handyman, but was able to install without issue. Using the app to install it was recommended to hire a Nest Pro for installation due to using natural gas with my forced air furnace. I watched a couple YouTube videos and continued with the install. The thermostat and Nest App are very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love My New Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Nest Thermostat gives us great peace of mind when we are not home. It's so easy to check, and control from my cell phone. Even when we're home it's convenient to reach for my phone to monitor, or change the temperature in the house. It's so great to bring our home into the 21st Century! The Nest is more informative than my old thermostat. Easy to program, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was so easy to install and even easier to use. It is so smart that it learns the habits of my family members on how they want the temperatures during the day then creates schedules for it to be on and off. I already have seen a savings in my electric bill, it will pay for itself in no time. This purchase should be a no brainier for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Simple and Effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility this provides me. Being able to adjust temperatures from anywhere is great. The interface and setup were easy and intuitive, definitely recommend this to anyone in the market for a new thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device, why did I wait?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. So easy to adjust by either Google Home or of the Nest App. There is a lot of data that I have not explored, yet. So easy to set schedules. The display turns on when you walk buy. If furnace is running the background is orange. If the A/C Is running, background is blue. Easy to install, too.

    I would recommend this to a friend