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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 16,029 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some tech savvy skills, this product was easy to install and use. Going online to change settings is quick. Must have for all new homes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product love using it looking so beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great to control your house Hvac remotely

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the app integration and the control that I have for my heat pump all year round. It was very easy to install. Also, I like the energy programs that you can enroll so that you can save more money participating in them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grewt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works really well and can Control temp while not in the house

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and intuitive. From installing this thermostat on the wall to setting it up, everything has been easy. It learns from your habits and adjusts accordingly. It’s been pretty dead on as far as schedule. Am I saving money? Don’t know it’s pretty early but I definitely would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! I can control it from anywhere from my phone. It has learned my schedule for the most part. It sets to a deferent temp when I'm home and when I'm away. It was a bit tricky to put in. The instructions were for an older model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    So far so good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far so good. Had a strange error at the beginning but soon discovered that it was because we have not changed the filter. Once it was changed everything was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade worthy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade for those with first generation Nest Smart Thermostats, with only modest features making it a worthy upgrade from the second generation. I appreciate the larger display as well as the support for 5ghz WiFi. Re-creating an established heating/cooling schedule is a pain though. I had hoped that by now, Google would have an option to migrate existing schedules.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You really can install it yourself!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the nest! I was able to install it myself even though I was prepared to hire someone to do it, gave it a try and it was extremely easy when following the instructions on the Nest website. Would definitely recommend it and the app is super easy and intuitive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy self installation. Easy to connect to WiFi. Like having ability to set a high and low temperature for heating and air conditioning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great way to help be energy effecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is easy to install and use. Control from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it, set and forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the process of turning my home into a smarter home. This product makes that so much easier also. Set it and forget it. I like the fact that I can always make adjustments through my smart phone and even control it with my bedside Google home unit. You cannot go wrong with this unit, unless you just don't like circles..

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the process of turning my home into a smarter home. This product makes that so much easier also. Set it and forget it. I like the fact that I can always make adjustments through my smart phone and even control it with my bedside Google home unit. You cannot go wrong with this unit, unless you just don't like circles..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Landed in the NEST and Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the NEST thermostat, its so easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than Honeywell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and installed a competitor product first, but it quit working after 2 months! Just hit the same time period with this one and no problems so far. Build quality seems legit. App is simple and easy to use. I turned off all of the learning features and only control it myself. My favorite feature is probably the "far sight" where you can set it to display whatever relevant info when you look at it across the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to use. When I installed it, I didn’t realize we had a heat pump system. So the heat setting was blowing cold and vice versa. I went on YouTube and found out that I wired it for a conventional system. YouTube showed me exactly how to wire it. Simple. I’m a 58 year old woman! Ta Da!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest works great and set up was super easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functionality not matter where you are.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these smart thermostat and I especially love being able to modify the heat or AC in the house prior to my arrival. I can also schedule my typical departures and arrivals, but there are always exceptions to every week. The mobile app is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally, Some AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new Nest thermostat necause rhe old one was damaged. Came into Best But and bought the nrwer version. Works like a charm. Thanks again Best Buy. Yall are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great and even better interface for your phone

    I would recommend this to a friend