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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 16,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this unit is slightly higher priced than some of the competitors, it does work perfectly and is very easy to install, program and operate. Love the option where it knows when the primary residents leave (Phone needs to be set up) and sets back the thermostat until you return. Scheduling is easy and making adjustments is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest is quick and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is really easy to install if you're using a single heat / cool source like a heat pump. If you're using a dual-fuel system such as a furnace in combination with a heat pump it takes a little bit more effort to figure out the wiring but you can find the directions on Youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest obsessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my Nest thermostat. I was torn on which one I should get but never been happier with my choice. There are so many options to make your settings perfect for you and your lifestyle. The app makes it easy to control everything. I love that when I'm not home or going on vacation I can change everything from the app and save money!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Already saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have an easy install and they look great. The thermostats will automatically adjust to your habits. Most of the time, the play they create works well, sometimes you need to jump onto a computer or mobile device to adjust things. My home has multiple zones, so I didn't need to worry about the competing products that have extra sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money. Works great. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Paired very quickly to the app!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was easy to install, looks good and we have noticed a difference in our bill now that we’re a few months into using it. Love being able to control the temperature in our home from our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good customer support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second thermostat to add to my home. The first was easy to install, set up and use. This second one was a bit more challenging setting up. Had challenges finding the internet. Four months into use the item totally lost internet connection. It still worked but there was no online controls. Called customer service and spent a good amount of time troubleshooting. It was finally determined it had was faulty. Replacement is on the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THE NEST! Easy installation - yay!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the NEST! Best part was how EASY it was to install. I was expecting to have to pay for installation but hubby said it was a breeze! It began to "learn" our preferences right away and we are going to buy 2 more we are so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nest is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest because it is modern & sleek looking. The features are very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat is a must have for your house. The ability to control the thermostat via Bluetooth is convenient and the way it adapts and learns your patterns is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat thats easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good thermostat. Its easy to set and use. Works well with the Nest app. I would recommend it to anyone needing to replace an outdated one or just wanting one that will help be more economical with heating and cooling bills.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best investment for a smart home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and had geek squad install a few tweeks and works fine remote control of temperature from anywhere. Love that it lights up to let you know temp before you make an adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Me Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home automation at the click of an app? I'm all in! Now I can leave the house, set my temperature for when im back and save a little money while my air conditioner isn't running! Why leave it going if no ones home? Winter may be coming but that thong bring summer on arrival!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Simply Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, even for a novice. Incredibly smart and intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this Thermostat and all nest products!!! so user friendly and great customer service!!! I love that I can control it from my phone!!!m Thanks Best Buy for your customer service as well...

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to operate, very sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best smart thermostat ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Nice to look at and very stylish Will be continuing to upgrade the house using the best system for the ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement buy, warranty options added bonus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far, replaced an older model nest that suddenly stopped working. I also purchased the replacement plan which wasn't offered when I purchased the other one. Definitely an added bonus that best buy offers warranty options for items like this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be scared to install it yourself. Installation is very easy. If I can do it, anyone can. You can monitor our temp from anywhere with your smartphone. It learns your temps and adjusts accordingly. You will notice what looks like a crack in the glass, normal don't be alarmed. Lot's of options and tools to enjoy.

    I would recommend this to a friend