Customer Ratings & Reviews

Easy to install, works great. Learned my schedule in a couple days.

Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

Love our nest! The eco friendly mode works well for our household. It looks sleek on our wall as well! We just moved so I am interested in seeing if this reduces any costs or if it's mainly for convinence--being able to change the temperature using our phones and it changing automatically as we come and go.

We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

Love the Nest. Very easy to install and setup. Works great!

Works great. Easy to operate. Links to my Amazon Echo.

We just moved into a house that had HVAC with heat pump. We had an older model that we used for an old boiler system. It saved us money. I'm hoping the same goes with this model. Th color blends into the wall and the color display is a added bonus.

Very easy to install. Quickly learns our desired temperatures. We recently moved to a new home but our old Nest Thermostat stayed with our former home. We wasted no time getting a new one. It also gives us a reduction in our homeowners insurance.

I would have given this 5 stars if it weren't for the fact that I had to search the web for troubleshooting info during hook-up. It was extremely cold when I installed this unit and turns out it can interfere with the A/C hook-up if extremely cold out. I ended up hooking up heat only for now and will have possibly have to add an additional wire to have A/C wired in during extremely cold months. NEST should add this info to their troubleshooting info. I like the wireless control both from my phone and our Google Home Mini.

The ability to control the Neat thermostat on the app is amazing. I go on as I leave the office and the house cools down while I commute so that when I get here it's perfect. Highly recommend

It's been a week with this thermostat and I must say it really gets the job done. Nest customer service is beyond impressive. They truly help with any questions about their products. The only thing that keeps this device from 5 stars is that you must manually tell the system to turn off because sometimes it cools the house when your not home. It takes about a week for the nest to pick up on your cooling tendencies and then develops a schedule for your for future uses. This is good but unless you manually tell it your away the nest is constantly working

We have had this over 6 months and we love it. It’s nice being able to change the temp when your bedrooms are upstairs and the thermostat is downstairs. Just go to the app and adjust to your hearts desire! Not too mention it does seem to be much more effeicient than the standard thermostat. All in all it was an excellent purchase.

Easy to install and setup, looks great, easy to use

Nest by far has the best customer service. I purchased two thermostats and one wasn’t working properly due to lack of power. They sent out an HVAC guy to repair my wiring at no cost to me. I highly recommend this company. I’m now planning on getting the doorbell, door lock and smoke alarms all from Nest.

Even though the wires weren't clear (due to my old thermostat wires colors) where they should go a simple google search found what I needed in Nest support. It was a quick and easy addition to my existing Nest account. Took all of 30 seconds to configure once it was wired up.

Sleek, easy to use and less bulky than my former watch.

Had a choice between neat or Ecobee Neat was much easier to install with no issues whatsoever , and it has already started saving me money

Added a 3rd thermostat when replacing our upstairs HVAC after 15yrs of service. We have 2 other older nests and setup was easy once finding that we could power the new unit by USB and get it closer to an existing thermostat so they could "bond"

I have been using NEST products for a long time, and by far the NEST Thermostat is one of my favorites. The ability to control the temp and schedule is a MUST HAVE. I currently live in an apartment and even switched my unit in the apartment with a nest (took about 5 mins to do) and of course I can put the original thermostat back when I leave.

I installed my thermostat and noticed my furnace was cycling often. I first thought it was an energy conservation feature in Nest. I then received an email from my thermostat telling me to check my furnace air filter. Sure enough it was dirty. Changed the filter and the furnace quit the short cycles. Its a HVAC tech as well as a thermostat.