Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 16,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great, careful on installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEST thermostat has been great. It really has lowered our power bills and I appreciate the iOS app and web app. Just a little note, if you're doing this yourself the manual instructions aren't as clear if you don't fully understand what HVAC system you have and all the little wires.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good! Easy to use, and just a great product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Easy installation is the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Should have gotten one sooner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I didn’t get it earlier. I already notice a drop in our bill and being able to see a more accurate gauge of the house temp is fantastic. Love that I can turn on the heat before I get home from work. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many advantages. This is great to adjust the temps for when nobody is at home. Instant money saver. The lockout feature is a bonus to prevent other hands from changing the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really comes in handy and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this myself with no problems. Got it in winter so was set to heat only. No issues. Spring time running heat and cool mode is a bit harder to get used to the controls. My kids were wanting to set the heat lower and were setting ac to 65. Burrrrr. Much easier to control in one mode only. We are on budget bill so can't say if we've saved any money by switching. I like integration with alexa so you can change setting from bed instead of going downstairs. Also like the nest app to control it when not home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart home is smart!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third or fourth Nest we’ve bought! We installed them in our last house and now that we’ve moved into our current home, we replaced all the old honeywell thermostats with new nests. We absolutely love them and we plan to have them anywhere we live in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new thermostat. One less thing to worry about! My temperature is always great every minute of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze and the operation is the easiest ever

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. It looks and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice to look at

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great and is wonderful to look at as well

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Control from bed with phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I get too hot (yeah, I'm at that time in my life), I don't need to get out of bed to turn down the heat in the winter, or turn on the AC in the summer. I just pick up my phone and control the thermostat from bed. Also, I can do it when I'm out, to make sure the house is at a good temperature when I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Take control of your home!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love what the nest does. It only took a couple of days to figure out when we got up, when we went to bed and when we went to work. I also like the ability to set it remotely since I always forget to set the temp when I leave, so now I can do that via my phone. I also like that I can have it turn back on an hour from home when returning from a road trip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement for 1st gen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last nest gen 1 went bad after 8 years was sending crazy info to my unit. Love the Neat and its functions Hope I get atleast another 8 years out of this one works with my best protect and google home

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best smart home accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first piece to your smart home and one that delivers its value over time as it learns ways to improve the efficiency of your heating and cooling. The ability to heat up the house on the way home is amazing in the winter. Just make sure it's compatible with your HVAC system before you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google nest thermostat

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat comes with the sensors have had for months now and it’s been perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Money Savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a lot of reviews prior to purchase. Installed it in about 20 minutes and it was extremely easy to setup. We have radiant heat flooring so looking forward to the learning part but if it heats anything like it cools I'm looking forward to the savings. Awesome features like knowing when no one is home and lowering the heat/air.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases Ive made for my house. Its great to control your thermostat right from your fingertips wherever you are. It can be used for a heat only home as I just use it for my furnace to heat and only have 2 wires going into it. There are videos online that show you how to set it up. I had it done in about 10 minutes. Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Smart Thermostat!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!! Easy to install, easy to use on the app! We absolutely love the functionality! Highly recommend

    I would recommend this to a friend