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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 16,029 reviews
  • Rated 5 out of 5 stars

    Best thermostat EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about purchasing the Nest Thermostat because I had to buy two (upstairs and downstairs). I finally bought them and had our HVAC company do the install. East to connect and control with my phone. They are wonderful and I wish I had purchased them long ago.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool. Pretty easy to hook up. Strongly suggest buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this NEST Learning Thermostat and I can tell already it knows when I come and go, when to turn up, down, from activity and traffic patterns. It is now comfortable always. Well worth the price. I thought I could not install it but I did it myself with the simple online instructions. Well worth it. RJHamlin

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Expensive but Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the thermostat myself. The instructions and you tube video were helpful. I enjoy changing the thermostat temperature from my iwatch.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    If you have not gone smart thermstat, you need to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise is amazing, being able to control my heat from my phone and set the schedules from the thermastat are amazing. Definitely worth upgrading from the antiquated non-smart thermastats.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this. Worth its price in gold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the nest e thermostat but gave it to a friend. The learning mode on this is already paying dividends. I also like that I can use the external thermostats in other rooms to help average out the temperature in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and easy to install. They have thought of everything and it comes in the box. I own several properties and I have this on all of them. I like to be able to view them and get alerts. Really easy to setup with the app. They even provide a screwdriver in the box for install.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    So many features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this smart thermostat and I don’t think we’ve even used half of them that are offered! I like to sleep cooler and if I forget to turn down the heat or turn up the air conditioning, I can do it right from my bed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best of the best !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, very smart and easy to install. Nest always makes great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thermostat is excellent. 3rd one Ive purchased. Recently sprung for the Gen 4 Thermostat and it is an instant regret. You can still operate this through the nest app, while the 4th gen forces you to use google home which is overly complicated. If you're debating this or 4th gen, don't waste the extra money for the visuals. Plus the rebates from RMP and DE make it even cheaper!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, and it looks great on the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install and easy to operate from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest as I had to leave the first one in my prior home. I like that it is set and forget, but has features that can tell if you are away and allow the temperature to adjust while you are gone, further saving you money. I have no doubt that this has help us to save and is very easy to schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I am away from my home time to time, it will go into ECO mode and use less heating oil as if I am there, it has a Home mode and a Away mode, plus I can change the temp from my cell phone, it know if I am home. It tells me the temp outside also, this is a Neat thing to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research prior to my actual purchase. I could not be happier with how it works and the ease of use overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and works well with your phone or pebble watch

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    None Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, even easier to use. No more time spent trying to program a thermostat. Set the temps you like with a twist of the dial and this smart stadt will figure out your normal heating and cooling patterns and apply them for you. My house is much more comfortable now without the wide temperature swings. So it truly is a set and forget item. .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Modern thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for beginners. Looks stylish. App works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great when working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat randomly disconnected from the Google Home account and never would reconnect. It was awesome when it worked though.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi MikeR. We're sorry to hear about the connectivity issue you've experienced with the Google Home app. Please keep in mind that while the Nest Learning Thermostat can be viewed in the Google Home app, it's primarily designed to be used with the Nest app. If you experience any other issues, please contact us using this link. We're ready to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to control thermostat remotely. But at times I get the message that the nest was offline. So I close and open the app to wake the thermostat (hoping that helps). Sometimes just two or three attempts are good and sometimes more than 5 tries. Overall, it's a good buy. I like the usage history a lot.

    I would recommend this to a friend