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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 16,029 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install. East to use. Works great. Looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great when you have kids!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to check on the status of my thermostat when I'm gone and not only fixing it if my kids turn it up too high, but making the temperature where I need it as I come home at a different time than normal. Love the eco mode setting and it was really easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy to setup, save more energy on heater. Is friendly scroll touch button, everyone would have one of this device at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my recent Nest purchase. I can turn my thermostat on and off from my bed or car. It makes life so much easier. Not sure what I was waiting for. The added feature is knowing the weather and temperature at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multiple installations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installed two at my home, then 33 at my businesses, and most recently two for my second home. I love the remote management. Trouble free!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my 60 year old thermostat in my house! Found out you do not need a C wire to use this one! Love that it tracks how much time it is heating the house and learns your routines so the house is warm when you get home! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat could easily be the best home gadget for 2016. Nest. Keep it up bringing awesome new & improve products. Best Buy. Keep it up bring those great discounts. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest on Black Friday for $50 off. It took us a few weeks to install it, but was fairly easy. I like the app and the fact that you can control things with your phone. The Nest is still in the “learning” process, so we are constantly adjusting, slightly annoying at first, but I think it’ll be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hits the mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use out of the box. Remember to take a photo of your wiring before you disconnect. Haven't played with the features much yet, but the smart learning seems to be keeping the house more comfortable than prior to installing.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed this worked great. I setup a schedule to heat my home an hour befor I get home and it’s always nice and cozy. Best part is I setup a pin so no1 can increase the heat above a certain range. A must have for people with kids that like to turn up the heat needlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love my Nest!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. It helps me balance out my temps in the house. it does show humidity. Even I have it turned on Away assit. When Im out of the house it sense my phone isn’t here and it turn down the heat little bit. Great for enegry saver. cant wait see how my gas bill goes for the winter.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Expensive, but worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat. It knows when I leave the home & automatically lowers the temperature. We have a two story home & I bought the temperature sensor to control the temperature in our bedroom at night. The thermostat & sensor work flawlessly together & have solved the problem of our upstairs being hotter than the downstairs. I could have found a lot cheaper products, but you get what you pay for. To me the Nest thermostat & sensor have been worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to control and very efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Is not compatible with Carrier Infinity Systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the Nest products. Planned on adding a thermostat to a second home. Unfortunately, found the Nest is not compatible with Carrier Infinity systems. Ended up installing the Carrier wireless thermostat. It works but not as easy & simple to use as the Nest. If compatible .... I highly recommend using a Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best investments in relation to smart home devices. Consumers energy sent me a $75 check, and they are supposed to send me $25 a season. There is a special incentive through DTE, I have yet to set that up. I have saved about 30% in my energy bill after installing the smart thermostat. Just remember, you may have to install a C wire adapter so you don’t have to constantly charge the thermostats during the summer months when your air conditioner is being used. I currently use a C wire adapter that plugs into the wall so I don’t have to mess with the wiring on my HVAC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable, Easy to Use, Plenty of Prog. Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the Nest has worked wonderfully without any issues. It took a little time to program because of all the various options you have. But this is not a bad thing as you can set the cooling ranges along with heat ranges. No re-fiddling between winter and summer. Just switch between heat and cool and all set (there is a mode to do this automatically). Haven't spotted the option to set the schedules through the app if there is a way. I also would like to see a chart on time spent in efficiency in app, but this is just nit picky.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great quality of life upgrade for my home!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Nest thermostat! I can finally setup a heating and cooling schedule to my liking. I can also adjust the temps from my app whenever I want!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I’m able to control this thermostat from my phone. I get really hot in the middle of the night, and love the fact that I can turn the air on from my phone. I’m also able to see how much my thermostat is running during the day and make any changes I see fit.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    No More Thermostat Wars between Husband and Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money when you can control the thermostat from your phone. Especially useful so that you husband doesn't know you turned it up or down to your liking!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, neat to see the statistics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous at first installing the thermostat but Google Nest had instructions for every scenario. Luckily mine was not too difficult and I got it up and running within the hour. I love the color too! Great deal for the black Friday price and the rebate from the gas company.

    I would recommend this to a friend