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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 16,029 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Love these thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on the recommendation of my HVAC guy. I travel alot and sometimes I forget to adjust the thermostat before I leave. He was supposed to come back to install the 2 Nest thermostats, but he didn't return my call. I guess it wasn't enough money for him. I decided to try to install them myself and it couldn't have been easier. I took off one star because it sometimes goes offline for no reason when everything else is still connected to the wifi with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Smart Thermostat for my husband for Christmas. (The newest addition to our Google Home gadgets) He really likes it and loves that it can be controlled by his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice & sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Nest Thermostat & all it has to offer. Only reason for the 4 star versus the 5 is mine has a little glitch. You can set it up where it can tell if you're home by using your phones location but mine will switch to Away mode while I'm sitting in the house. Made a appointment for Geek squad to come out so hopefully that will remedy the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good thermostat and easy to program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. please hook up with 5 wire. even learns schedules wwith shift work. works well with google assistant

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Save money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfect!! I can now control it from wherever Ingo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought three of these bad boys, some as gifts. That should let you know how much I love this product. My wife and I are always on the move and we definitely need this to keep the bills down. Works with plenty other smart devices and every easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best smart thermostat in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of replacing my honeywell thermostat, until I see articles about smart home equipments. Thought to myself why not try first with the thermostat. The nest design is the best out there. When you compare it to the ecobee and honeywell smart thermostats, the nest's minimalist design, clickwheel function and easy to grasp menu items takes the cake. You can set it up fairly easily with the instructions in the box but you have to be careful to properly label your old thermostat wires and connect the corresponding colors in the nest. This thermostat is really convenient by controlling it with the nest app so the house is toasty warm when you come home or cool in the summer. Overall a very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our smart nest helps us save money on energy and keeps our house cool and fresh. Love that you can work from your phone when not home and love how nest knows to your patterns and saves you energy

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Technology. Ease of programming exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thermostat will save you money in the long run as it allows you to set optimal temperature for your comfort. The best part about it is that you can operate it remotely via any computer or portable devices. It is an investment that will pay dividends with respect to recuperate the initial cost of acquiring the Nest !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thermostat for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t fault anyone for owning and ecobee but as someone heavily invested in google’s ecosystem it was the right choice for me. I like the support in the best hub and the integration with my best smoke detectors for presence. I like that it’s easy to use/program.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love both of our nest thermostats. It is nice to see and control the temperature from your phone from anywhere. Great for when company is coming or to cool down before you get home. Great learning features too to learn your schedules.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and works really well..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Being able to control the temperature from my phone is great. Also great this works with the remote temperature sensor so it can react to temperature in a room that is different than the thermostat install location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and works great, will pay for itself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Upgrade Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out of 5 for this new thermostat to replace my outdated one. Very easy to install, but a little difficult with customization.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Very easy to install and works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wireless Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest Thermostat which is wireless, can be controlled from your cell phone. After the 1st week, it learns your habits and then adjusts the temperature accordingly. The installation process was simple. It was an adjustment for us to get used to this type of wireless product, but once we did, we recommend it to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great smart home accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten full effect yet, but it’s easy to set up, and looks great. Time will tell if it saves me any money?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool to manage electric costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was very easy to install. Even easier to manage compared to my programmable thermostat I had before this. You can really start to see where you can manage your cooling costs during the summer in Arizona.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fuel saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using less fuel snd the house is warmer in frigid weather! Preheating means the house is already warm when I come downstairs and get out of the shower. No worrying that I forgot to turn down the heat. The unit was easy to install. Like it so much we bought another.

    I would recommend this to a friend