Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 16,029 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    It’s neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well. I think over time it’s value will be realized. It was easy to install, took only a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat for the 21st century

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these at home, and install them for others when we flip houses. When you find these on sale, it's unbeatable. Great to be able to see the temps and change it from anywhere. We use it with Google home, and it works great. Just say "turn up the heat", or "lower the temperature upstairs" and it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone and way to easy to install your self

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good product, but still with flaws.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest Thermostat so far. I like being able to adjust the temperature of my phone. I also like to be able to see how much energy I've saved and how often my air conditioner has been running. My only complaint would be that the Nest isn't very consistent. But neither is my work schedule which is probably part of the problem. My schedule switches back and forth between dayshift and nightshift. Sometimes I'll be in bed and the thermostat is set to 69 degrees. Later on I'll wake up to the thermostat making the house hotter to 73-74 degrees even after I manually set it to 69. I don't get that yet. But overall, I really like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Virtually control your home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful and yet useful tool to tinker with your home temperature from a distance. Over the course of a couple years this thing will pay for itself in energy/electricity/gas costs. One major use case to provide; The Nest saved my colleagues home by letting him know his home temperature had risen above 90 degrees. He had a neighbor go take a look and his kitchen was on fire. Although they lost their dog in the process, the home was saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to control the temp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a NEST off Amazon about two months before I got this one and for some reason it just quit working. Didn't have time to wait for the warranty and bought a new one. Hooked it up and took a few steps with the app on the phone and it was working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. I have two of them in my house and they are super easy to use both on the device and through the web interface. I just wish they were about $100 bucks cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Does the job - and how!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has not only helped reduce my power bill, but it has also figured out that I like it cool at night to sleep and not so cool during the day while I'm working at the computer. Additionally, it seems that it might even sense our house plants because they are looking much better than they used to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    No brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use....it does the work for you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best of the best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice yet! Best way to stay cool warm comfortable with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Thermostat!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son suggested I purchase, he has had one for years and loves it. He installed it for me, works like a charm!!! I never knew modern technology like this would be wonderful!! The app on phone was easy set up and the Rebate from Utility company was a Bonus!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    so easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have held off getting this for some time now because I figured I would need a pro to install but no! This was so easy to install. If I can do it anyone can do it. Loving it so far. eco mode when I'm away from the house is really saving energy for me. Also I like that I can run the fan whenever I want

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy cheaper thermostats that will do the trick but we love the Nest. After just a couple of weeks of use, it’s has learned our pattern. No more nights of forgetting to turn the heat down when going to bed because it has already done it for us. I also love being able to adjust the temp from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! We had one in our old house and when we moved we had the Ecobee because we read it was the "best". We were wrong. We had nothing but trouble with the Ecobee and a so happy to be back with the Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving having the Nest thermostat. I always get into bed at night and realize I left the thermostat a degree lower than I would like. Now, I just reach for my phone and make a quick adjustment instead of walking across the house in bare feet and nightgown.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Does the job but watch out for learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Nest is great. I had an issue with people adjusting the thermostat and I’m in and out of my house a lot. It’s great to be able to turn it on anywhere. I also like the custom screens a lot for the display to show weather outside and that stuff. What I don’t like is the learning due to how variable it is that I am home and I also have issues with being able to remotely connect to it via the app. Other than that, it’s fantastic so that drops it a star. Overall solid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it should. Easy to set up and adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works as advertised. Programmable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation wasn’t easy with my dual fuel system. After spending about 4 hours troubleshooting with Nest, they agreed to reimburse me for the cost of professional installation. Once installed properly, no problems. It’s been a great thermostat and I have seen a noticeable difference on the power bill.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

    I would recommend this to a friend