Customer Ratings & Reviews

We had 2 Nest Thermostats at our previous home, so when we moved, we made sure to purchase and install in new home! LOVE the control and ease of use! Not sure what the new merge with Google means in regard to 3rd party access, but we shall see...

The Nest smart thermostat has been great addition to the home. I love the fact that I can view and change the temperature from the comfort of the couch or bed. I like the fact that I can set a schedule and forget about it. I haven't taken advantage of the "smart" aspect of the thermostat yet. I also paired it with the new temperature sensors to use the information specifically from the room that I want to cool. I really can't imagine going back to the old school thermostats.

Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

Setup was easy to do on my own (not super handy here either), and the thermostat works perfectly, syncs easily with the app, and looks great. I'm not sure the "learning" it does over time really saves much on the bill (for us anyways), but love the thermostat!

This thermostat works perfectly and is easy to use

Thermostat itself was awesome and i loved it but i had to return it cuz i didnt have a C wire on my thermostat and hooking a new one up is too much work. But for the time it was hooke up and on, it worked great!

This is a great thermostat with a friendly interface on the device and the mobile app. It learned my preferences within couple days and adjusts the temperature as necessary. I don't have the "C" wire, but the thermostat works fine by drawing power through the RH wire. It integrated well with our HVAC.

I purchased the NEST as I was looking for convenience when it came to my AC/Heat Unit. I work an hour away from my home and I love being able to cool my home before I am there on a hot day. Also, my utility companies were offering some great rebates which work with NEST on certain Save Energy Days. Just an awesome purchase.

This is actually my second Nest learning thermostat. We received one as a gift about 7 years ago and it worked so well that we ended up buying a new one when we bought our house. The features remained familiar and the app remembered our schedule. The wiring was easy, Nest is really good about providing intuitive instructions. As for the Nest app, it works well. We have a few Nest cameras and some Nest Protects and I can access everything from the Nest app. I have 3 of the Google Nest thermostats for other areas of the home and they do not work with the Nest app. This thermostat does work with the Google home app, so you can use that app for multiple Google Nest items. Overall, this little guy saves us money and helps with home automations. 5 stars!!

This is my third nest thermostat. I have been very impressed. I have one upstairs and one downstairs. This one was purchased for my son’s house. They are efficient and learns your routine so you don’t waste energy when you’re not home.

its awesome product, specially I when you hook it up with google home ... just ask google to do anything you want its automatic...download the app on everybody phone and it will work at is finest (you will have to leave the location on so it can track when you away) for it to track when you home or not...

easy to use. Good quality . Easy installation. Has fulfilled its purpose. Energy efficiency

Very happy with this purchase. I used to have to turn on the light and get my glasses in order to read the temperature reading. I was worried it would be difficult to install but the unit and the directions were user friendly and it was a quick install!

It may seem expensive but this will pay for itself fairly quickly. Being able to put your thermostat on a schedule or even the fact that it can recognize when you are home or not and adjust temperature accordingly saves a lot of money. I absolutely love being able to adjust the thermostat from downstairs via my phone app.

This product is fantastic! My family and I love it, we can use our phone to set the temperature and monitor it from any and everywhere. I told all of my friends about it. I would buy this again and again.

The physical installation was very easy since I didn't have a special wiring configuration situation to figure out. The app made everything a breeze. The only thing I am not sure about is the AI functionality, it has not been adjusting the temprature and the data logs do not indicate it has been learning. So, why did this digital thermostat cost 3 times the amount of a basic digital unit? I'll wait and see for now.

I love this product Initially didn't work well with my home heating Unit but it was due to my Dual run Capacitor that was broken After the Furnace tune up and this install it works like a champ. Must have for any home the App is Very convenient to control the home temperature from anywhere in the world.

Highly impressed whith Nest. Easy to set up and use.

We are still new to the Nest but happy so far with design and features. A pleasant surprise was that it also controls our humidifiers.

It really is convenient to be able to change the house temperature from my phone. When I'm trying to get myself out of bed on a chilly morning, I set the temp up a couple degrees and that really helps!! I don't like programming the thermostat because my needs change often... but it has great capability for that too!