Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 16,029 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to use, Easy to Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It was super easy to install and the directions online made it simple. I thought since I only had four wires I may not be able to hook it up, but the online set up guide found a way for my present hook up to work. I love that I can control everything from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, excellent, ultra intelligent, modern and beautiful designer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently moved and had to leave b behind my first Nest, as soon as we lined up our new house this was the first purchase we made. Now they come in cool colors AND are super easy to use? Awesome. The email updates on energy usage are fun to get too. Would recommend 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest changes the way you interact with your home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest device super cool. I can control my house from anywhere. Nest knows when Im house and what temp I like it. Also all the other devices that connect to it, really has changed they way i live. If you dont own it click buy it now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, works as advertised!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 3rd generation Nest Thermostat for my father-in-law, after my own success using the Nest Thermostat. It was easy to set up and is busy learning their habits. It is the backbone of the Nest ecosystem and the app is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great best product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use once the app is installed on your phone. I love that I can turn on the ac before I get home and turn it off without having to go downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's smart!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you live in an area where you need the heat and the AC all in the same day. The app control for the thermostat is also pretty sweet. It does a good job learning your patterns so it makes temp control in the house very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stupid Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to take a picture of your thermostat before you install this, ALSO USE the tutorial thingy, it makes your life so much easier. For those who are "oh I got this" you do, but the tutorial thingy makes it so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hate, like, love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed to work with hydronic baseboard heat only. Ugh! Had me worried as so many different settings to choose from and nothing specifically noting hydronic heat just “radiant” heat. It did take some time to learn (not sure if because of type of heating system) so I thought it wasn’t working initially and I kept changing the settings which didn’t help. Almost returned it. Best to set it up and forget it. I found the app a little buggy (iPhone 6s). Sometimes when away it had me logged as being “Home” so I took the “auto scheduling” off. It learns the times you prefer your heat turned up and down anyway so once I got that figured out, all was well. Didn’t have to touch it after a few days. Some learning curve but totally worth it. Customer service was also responsive and took time over phone to ensure all was set up properly. The price can be shocking but if you’re into cool gadgets and wanna change your heat setting from anywhere using an app, it’s for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well. It is saving us $$$ by adjusting when we are not at home. It learns your schedule, so the house is comfortable when we return from work. Great to be able to verify the temperature of the house and make changes from anywhere with you phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product with simple installation process. Many States provide rebates and incentives for this energy saving product, so accompanied by lower electric bills, you end up saving a big chuck of the overall Google Nest price.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The Smartest, Best Thermostat Yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thermostat you have to set twice and never touch again is the best kind. From the hot weather, this has learned our preferred temperature at the proper times and prevented us from touching it at all. With winter around the corner, I'm looking forward to its heating schedule as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this thing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for Nest Thermostat 3rd Gen Stainless Steel. Love this thing! Not sure if it's more about the thermostat or the fact that I don't have to get up in the middle of the night to adjust the temp as I did before. Now, as you may have heard in reviews as I did before purchasing, it does have some flaws. Today the Eco mode came on when my wife left for work but I was still home asleep. I knew the house felt cold for some reason. Seems if it doesn't sense movement over a certain amount of time it switches to Eco. Never really did that before today. For those that don't know, there is a mode of degree range you set for when you're not home called Eco Mode. It keeps the home from using energy when it senses that no one is there but automatically keeps the temps from becoming dangerously hot or cold. On another note, when setting, the temp seems to sway 1 or 2 degrees from what it's set for. So if it's set to 75 it will shut off around 76, and turn on around 74. From what I've read in other reviews and forums, this is possibly to keep it from switching on and off so frequently. For these reasons I give it 4 stars.Think they may have tried to make it do too much whereas it falls short of accuracy on a few features. But for my need (which was the convenience) it is great. I can live without some of the other stuff, just switch it off. I'd say this device (as with any) is something that's according to you or your family's needs. Some features in your phone you don't use, as some other people do. Find out what you can or can't live without in your best interest. I got tired of getting up and down when I finally get comfortable. Either way it's better than your old thermostat that's downstairs or across the room that you have to change in the middle of the night. That alone makes it worth it to me!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Successful HVAC Upgrade with Nest!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Nest to replace a Carrier brand communicating thermostat. Had to rewire the furnace and condenser boards but not a problem. Nest performing as expected. Great systems update!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Nest thermostat for a little over a year now, We absolutely LOVE it! I am pretty sure we are coming close to having it pay for itself at this point! It is so easy to use and so convenient and it makes saving energy and in turn saving on your electric/gas bills SO easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great price. This is the best thermostat in the market, works and looks beautiful. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wonderful Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little reluctant on buying this item as I've heard people talk badly about smart thermostat's and it actually running up electric bills. Not so at all, this thing is amazing. It's not all that easy to install as the videos state. Luckily my brother the HVAC tech installed it for me or else it would still be in the box. Depending on how old your house is, will depend upon how easy it is to install yourself. But once it is installed it is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for energy savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat in my home 3 months after moving into the home. In the past 3 months I've since a huge difference in savings as compared to the old thermostat. Easy to setup and even easier to use. I've recommended this item to 3 people and all have had the same success. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use and install. Awesome innovation and lowered my bill

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat, I have had no problems what so ever and i have got my family members to get it also, they all love it as well, great way to save money and stay the right temp. Works great with google assistant.

    I would recommend this to a friend