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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No buyers remorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, straight forward set up. Intuitive. Wish it was better intergrated with the google home app rather than needing to pivot to the nest app. Outside of that, absolutely love it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JTeno! Thanks for your review of the Nest Thermostat! We're glad to hear you found the setup process easy and intuitive. We understand your wish for better integration with the Google Home app. We're constantly working on improving our products and user experience, and feedback like yours is valuable. In the meantime, although you can manage and change the settings with either Nest app or Google Home app, full features and functionality are found in the Nest app. Voice control with Google Assistant requires a compatible smart device (sold separately).

      If you need help with using the thermostat in the Nest app or Home app effectively, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Had a previous programmable that went crazy on me so i thought i would upgrade. I love it! Havent had more than 2 weeks or so yet but it should save me a ton of money and house is always comfortable when at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very accurate tempatures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units were fairly complicated to install. It took a Tec Guy and a Electrician. They crossed the wires on the heat pump unit so it was in Aux heat mode. They nailed it the second time around. We are very happy with the nest 3rd generation thermostats.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google-Nest Learning Thermostat works well with my new Carrier AC unit, in auto mode the unit maintain real great indoor temperature to keep everyone comfortable. Will recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the “smart” thermostat it replaced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best smart thermostat for anyone that wants one that just works once it’s installed. The contractors that Billy my house didn’t properly hook up the neural wire and that caused issues on initial setup but once that was figured out it’s worked without issue since. Much more reliable than the Honeywell smart thermostat the contractor installed. Could have been partly the wiring, but there smart service seemed to often have issues for the Honeywell that the nest hasn’t had. Smart functions won’t work when the internet goes down, but you can still control at the unit which was not an option with the Honeywell thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and it is very easy to use. Bestbuy did the install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Classic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my 2nd generation to this 3rd generation in my rental unit and my tenant was very happy! Although there is nothing wrong with the 2nd generation, the 3rd one has a larger display and different color options. Very easy to install and set up a schedule!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Looks amazing. The features available are features you never knew you needed. And it’s just so easy to use! I connected two of them with easy and I love how it displays everything that you need to know on the first screen. No clicking around for what you want to see. Like to setting for both thermostats, if it is on Eco mode,etc. also you can set a timer for the fan!!! That is probably the most basic setting that I love because I don’t want the fan on all night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation and great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is a wonderfully easy and intuitive product. Setup was a breeze and I love how easy the controls are on the unit and on my phone. Setting schedules is simple and I look forward to seeing how it learns our patterns to automatically make our house comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is one of my favorite systems for the house. I like that I can get summer time rebates for having come at cycle my AC system through the nest app. I like the usage reports that it sends out every month. It is very stylish looking and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The energy savings alone will have my Nest paid for by August. The installation was simple and I haven't even touched it (physically) since the first 2 weeks it was installed. The monthly reports are a great reminder of how much money I *was* wasting on heating and cooling an empty house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, looks nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having it work with Alexa Echo and dot as well as the Nest app on the phone. Also appreciate it switching from heat to cool without a system change like our old thermostat. Kind of pricey, but with our moving toward smart home accessories (Hue, Alexa) it is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is terrific! Just being able to adjust the temperature from the lower level of my condo is wonderful! No more taking the stairs just to adjust the thermostat. I'm looking forward to being able to turn it up on my way home when gone for a few days. So glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, our previous one was water damaged from a leak and this is a replacement. We have two of them for the zones of our office. I really like the app so I can change settings from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still better than most "smart" thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts that the Nest would live up to all of the hype. However, I found that it met the expectations and exceeded in some areas. I am also a SimplySafe user and was pleasantly surprised how well the two systems integrate to save you money on climate control while your are away.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek Design while being energy and money saving! Disappointed that install was not an option despite being a BB Credit Card holder and Total Tech Member.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello MS12, thanks for sharing your post on your Nest Learning Thermostat. We're sorry to hear that you're unhappy with your options with installing your device. Your feedback here helps us understand our customers better when it comes to the products and services we provide. Rest assured that we'll relay this to the right team for potential improvements in the future. If you need further assistance or have additional questions, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart thermostat and app!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing more convenient than changing the temperature, using the Nest app from the comfort of your bed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Big improvement over "yesterday-tech" T-stats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design love the remote management ability and the reporting. Easy install and wiring. These things Rock!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very clean design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this thermostat for the esthetic of it because it looks very nice and clean my only issue is it always changes the tempeture when you leave the house even when u turn that feature off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Very premium quality. Ease of use and easy installation

    I would recommend this to a friend