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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 16,029 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great thermostat with many options which helps controlling it. Another great thing is having the app which you can control it from anywhere. I do recommend the sensors they will help because one part of the house maybe cold and others hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 early version nests and bought this for a friend. I must say I like it much better, especially the ability to add a temp sensor in another room to better balance the overall zone . Still easy to install and had her do most of it so kudos to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    steep updrade time will tell under the elements HI TECH FOR AN OLD SCHOOL I LIKE IT and over the phone notification if your not around to answer mind is with google show its whole a lot difference than just a donut speaker. recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for elderly parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad who has mobility problems. He is 92 and does fairly well with technology. He can now change the temperature in the house without trying to get to or work the thermostat. He has vision problems and the old thermostat was very hard to see.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't Go Wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a nest thermostat since they had come out in 2011. When I sold my house they stayed with the new owner which helped with the sale. Well since buying my new house the Nest was one of my first purchase's very pleased to have them up and running again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Having a nest is a game changer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget having to walk across the house if you forget to turn down the thermostat before bed! It only took a few days for the thermostat to start learning our preferences. Very happy with the decision to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Support could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great once it is setup, but I highly recommend checking your wires first. If you don't have a Common wire, it's likely you'll have issues. If you aren't handy, find someone who is or don't buy this. I also spoke to Nest customer support. Wasn't helpful and they couldn't solve my issue. They were nice, but support was lacking. With all of that said, once it is installed it is simple to use and is great to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, helps with energy bills and is connected to the internet

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it more every day

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, I know it is saving me money. Love that I can change the temp before I get home or with my google hub just by talking. Don't even need to get out of bed to make the house warmer or cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned my apartment into a much better experience all by itself. The main winner for me was being able to measure the humidity in the house. It has made everything much more comfortable and is definitely saving us money. There are a few bugs with the phone application but nothing worth really complaining about.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Thermostats are the Greatest! So easy to keep your house temperature right where you want it without having to keep adjusting it, like the older models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is a must have. I got it at Best Buy for a discounted price and it works great. The installation was easy set up. I now save on my electric bill. Amazing look and it is just wonderful that you can change the settings when not at home. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Thermostat! We had the older version which didnt wotk with additional sensors. Can keep certain areas of home temp controlled on schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Saves Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. I have two homes and this saves money by leaving it on eco. When I go from one home to another I can turn up the heat from one hour away. It works well with google home. It handles power outages well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching thermostats on line and finding out there is $100.00 rebate from ComEd for the Nest it made my decision easy. It was easy to install and setup. The mobile app is useful and again easy to use. Based on my last gas bill it looks to me it is saving me money as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wondeful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and install! No screwdrivers required - just stick the wires in as you push down a button. Responds well on my device. It's fun to stand in front of it and use my iphone to control it and watch it change on the wall. It senses the outside temperature (from the internet) and adjusts accordingly. I love the usage summary that tells me how many hours it ran every day. We had our attic re-insulated, and it was awesome to watch the usage go down afterwards on my device. The claim that this will pay for itself is no joke - I have had it for a month, and can see that it will happen. No wonder the gas company is offering a hefty rebate for this!! And that's something that has bothered me about Best Buy - they didn't mention the energy rebate at all. After buying it at Best Buy, I went to Home Depot to look at other cheaper options to replace my thermostat, and that's where I found out about the rebate. Needless to say, I kept it and have been more than happy ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install and setup with fan schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was done installation in half hour using their video. Good tip to photograph old thermostat wires. Creating the account and setting up Home/Away feature took some reading. I like the fan schedule feature of running it every 15/30 mins in an hour to keep the air circulating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install, took 20 minutes, no tools require

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the easiest devices I have hooked up and connected to my network. Once you sign into theAPP, it walks you through the exact set up for your HVAC. Pictures and labels help make sure you are installing correctly. 5 stars!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, you can control it from your phone, it looks nice, its supposed to save money so I am yet to see that but it is a step up from your typical thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest 3rd Generation is all it is advertised to be. It was easy to install (seven wires) with the coding system provided. And, in only four days it had learned our basic use pattern. I would recommend this product to anyone who is replacing or upgrading their thermostat.

    I would recommend this to a friend