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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade our dates thermostat and this was my pick. No complaints so far. It’s been pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about a thermostat, but these are very convenient for controlling the temp from your phone or through your smart home without having to go to the actual unit or even be home for that matter. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works perfectly with my google home system!! Also works great while away from home with the app!! We vacation in the winter often and don’t have anyone to rely on to make sure our home is warm enough to insure our pipes don’t freeze up while away!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, I’m able to configure temperature for multiple rooms with connected sensors and it works just fine. One upgrade I will request is fast connection when operating via mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and get set up. Really like being able to control it through the Nest app with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent once up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest appears to be working well now, although it wasn't easy to get up and running due to wiring issues. I have a new home, and the wiring matched up with what nest indicated would be a match. Initially, it would set up, but then the battery drains, so it stopped working. We had to spend a lot of time in the attic with the wiring and actually consult our HVAC guys to come out and finish the job..... once up and running it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive But an Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for dual zone system. Both work just as advertised. Exceptional features and intuitive controls that are easy to use. Though costly, I am pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Self-Managing Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in my home. It runs the fan to circulate air on a regular basis while using less energy to heat and cool the home. The Nest also recognizes my patterns and adjusts the temperature when I am around the house and when I am away. Great way to reduce energy costs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart thermostat with all the functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and troubleshooting function to indicate if the wires are properly in place is very helpful. I got the additional room sensor and it helps to set thermostat based on room. I have other nest products and they all work well together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and eco mode helps you save energy and money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month now. The features are very modern yet simple to use. Being able to schedule heat for the colder months so far has been great. Using the app to set schedule, see energy usage, and Trac eco times has been great to review.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Favorite Thermostate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nest Thermostat. Being able to see our usage really helps me understand pur energy usage. And being able to control the temperature from my phone was a life saver with a newborn!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best option! and the white color is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well cant say enough I have had one in previouse home and installed one new home Great if you want to not leave air conditioning or heating on while gone and use app to turn on so house is comfortable before coming home saves a lot on your bills

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    I Wanted it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited about getting the NEST only to find out it wasn’t compatible with my HVAC unit. After hours of trouble shooting and calling a hvac company to check out why I was getting errors, it was determined my unit wasn’t compatible. Check before you purchase if your unit will work with the NEST. Save yourself the headache I had. I have the NEST at my work and love it so I know I would’ve loved it at home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suggested by an ac tech. I have to say the convenience of having this on an app is, hands down, awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item will hopefully help save energy during the summer while I'm away, but the best feature that I have used so far it the app. If I get too warm during the night or too cold in the morning I can simply use my phone to adjust the temp without getting out of bed. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great looking thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the house and much better looking than the standard gray scale display units from other manufacturers. The ability to control the settings from the Nest app is very nice and intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple, informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. The ability to set a schedule from the app is essential!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup no need for an HVAC guy. Any issues nest will help you through the setup process and I already noticed a significant difference in my monthly energy bill. Doesn't compare to any smart thermostat on the market.

    I would recommend this to a friend