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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 16,029 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to install. Originally purchased an Ecobee but it was incompatible with my HVAC system. The Nest automatically adapted and saved us $$ from not having to hire a HVAC person to re-wire.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A great replacement for my thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my existing thermostat still worked, I saw advantages to having a thermostat that I could control from my phone and allowed me ro monitor the temperature when away from home! Nest has a great reputation which made my decision to buy easier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the thermostat is easy to use, it helps save money on natural gas. However, the installation is another story. The support website does not mention that for some old HVAC system you don't need to connect a C wire to this Nest Learning Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget. Able to control thermostat from phone is convenient. Saves on electricity by using the eco feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest thermostat is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to check my thermostat when i am out of my home! It was so simple to change out and install! Having instant access to my ac even when i am not home is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saved money and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install as long as you're not colorblind. Also gives an onscreen troubleshooter in case you have a loose wire or something. It saves us a lot of energy by using our phones to tell if we are home and automatically lower temps when we are away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install yourself. A lot of convenient options and programs itself just by you turning up the heat and turning down the heat in the long run it'll pay for itself highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product because we needed a new thermostat but had no idea how much we'd end up loving it. So many great features such as learning your schedule at home to adjust accordingly and noticing when no one is home to change to eco-mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Smart Thermostat Hands Down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a 2nd Nest Thermostat since my house has two independent HVAC systems one for upstairs and one for downstairs and this has been the greatest smart device I ever purchased!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love my Nest, wish it worked longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a Nest Thermostat that I had purchased about 2 years ago. Love the interface and the app is slick. Functionality is great being able to control the HVAC from anywhere. I'm just hoping that the first one I had was a lemon to stop working after less than 2 years. We'll see how it goes with the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, very user friendly, has saved me money by being able to alter the temperature from my home when I am travelling

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest 3rd Gen mirror black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t installed it yet, but this is a new nest to replace another nest that I have. The previous one was white but I preferred a black one. The interface is straight forward and install was easy. A must for a smart house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does help to save on electric bill and love the eco setting. I also like that I can control it from my phone I don't have to walk upstairs to turn the air up or down. Installation was easy and instructions were very easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. So elegant and sharp looking beyond functionality. This is my 2nd nest, this time in white. Blends in nicely with me white wall. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Way to go Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Thermostat to help me better control my A/C and utility bill. What I discovered was a easy system to use and control on the go. It’s so smart it learned my patterns and started adjusting the Temperature for me. It can understand when you’re gone and set things up for that. The app is simple and it also works with all my Nest products. I’m sold on Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain to setup but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to set up my 4 wire thermostat using the online utility. I called Nest support and the support specialist was very apologetic and helpful but was unable to resolve my issue after more than an hour of effort. He finally concluded that it was bad and sent me a replacement. This time I called a Nest recommended technician to install it. He initially had the exact same problem I did. I told him it was a heat pump, so he wired it differently than the instructions and it worked. When I was ready to install the second one, I looked at what he did, combined with what I found online, and successfully installed the 5-wire thermostat myself. After surviving that struggle I am now happy to report that they both work very nicely and I have received my rebates from the power company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest learning thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and configure. Would definitely recommend. Makes changed and scheduling easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get this on a sale at the beginning of the year and haven’t looked back. We had a Honeywell smart thermostat and just didn’t like it but have loved our Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tool to control HVAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for all three floors at my house. I love that you can control all systems from the iPhone App. This tool also connects to the security camera feature. This helps me monitor when I'm away. My electricity bills have also dropped dramatically.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works fantastic with all our other Google devices

    I would recommend this to a friend