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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 16,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compatible with Alexa works cool but I had to return a couple before I got one that would slide good on the rotation. Not as seamless as they should’ve been, manufacturer defects

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Neat thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and I liked that it came with a cover plate large enough to cover the area from the old thermostat. It learns well and works even better with the more input that you provide. I don't have any other "connected" devices, but am interested in getting some. I don't know how the Nest can monitor heating and cooling differently based on which room is occupied without having a multi-zone system though.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy thermostat to control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat. Provides my home a smart way to control the AC and heat both at home and through the app while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best is a great option for remote ability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nest before. New house new thermostat. Works well and love the ability to control the temp remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been on my list for sometime to purchase but just been putting it behind thinking a normal digital Thermostat will do. I went ahead and just purchased the Nest and think its a wonderful item.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    NEST = BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best learning thermostat available. It can do a lot more than just manage temperature. You can tie it with a NEST Protect (smoke alarm) and have it shut down your HVAC system if there's smoke in the house. And lots more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price, excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went on an usual sale and bought it immediately. Allows easy access and control for my second home, which I cannot always be there. Easy display and lights up when you are nearby. Highly recommend and also be sure to get your local utility rebate!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Saves on heating costs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well to monitor central heating and is very handy for remote wifi control. It wasn't easy to install. Luckily a friend had experience with it and knew where the wires went.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really enjoying my Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love that I can regulate the thermostat from my phone from anywhere. So 15 minutes before I come home I can change the thermostat to a higher temp so my house is nice and warm when I get home or turn the ac on cooler in the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Must for Every Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Nest thermostat. Being new to full home automation having this thermostat is a must and we can't believe we went this long without one. It will be interesting to see how what if any, the learning feature lowers our bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Important part of a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with the Nest Thermostat. With it I can review its settings and usage throughout the day. It was easy to install and very easy to use plus I got a rebate. It is less complex than the model that came with my home and that makes me happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nest. Works great, easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. It’s easy to install and just as easy to use. I highly recommend this for anyone looking for a smart thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I got a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the thermistat after reading reviews. Installed and thermostat worked for a week. Woke up at 2 in the morning to a chilly house. Furnace was off. Called Nest and spent two hours on the phone with them trouble shooting. I was impressed with how much they helped. The internal battery was dead and the tech determined that it was because my router was conttantly pinging it keeping the radio on. I hadn't seen my router on the list of incomparable devices but he thought it was. We decided to try charging the battery using the USB port for a day and seeing if it started working. I installed an old thermostat in the intermediate. When I tried it a couple days later the battery was still dead. I didn't have time to mess with it so just returned it to Best buy. A couple days later a senior Nest tech called to ask about it. He said my router was comparable and that given the battery wouldn't charge the charging circuit was bad. I was actually very impressed with the service team. I will probably try another Nest thermostat when I get the time. While working it performed well. I had it connected to our Logitech Harmony system and it worked well together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our age old theromstat with this wifi and smart thermostat. It is easy to install and use. Ecosaving mode is a good feature to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews, I finally settle on the Nest 3. Simple installation and set up. Has learned my family's routine and changes temp based upon it. Love the fact I can turn the temp up when driving home from vacation so it's nice and warm when we get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old thermostat was 25 years old and decided to get the Nest Thermostat. So glad we did can adjust temperature on my app a big plus when coming home after a vacation or late at night. No more coming home to a hot or cold house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One Less thing to worry about

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! You just basically leave it alone and it learns. And if you don't like the temperature it chooses, based on your usage, just adjust it manually or through Alexa or the app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an ecobee 3 and a nest for over a year. Was having issues with the ecobee and knew without a doubt that I was only going to go with nest. They’re a lot easier to program and love how it learns your habits as time goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great love it works as intended dont over think this buy it u wont regret it.

    I would recommend this to a friend