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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 16,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good nest!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the nest. It is a very good product and good value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to install. Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one at my other house and worked great. New house did not like the thermostat. Had to get another one with the extra modules for the downstairs and baby’s room. Very comfortable and helps save on energy costs

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermo is a life saver! I can change the temp on my phone from anywhere. You can also lock it with a password to avoid children from messing around with it. I’m very happy with this buy. Plus I got a $100 rebate from ComEd.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was fun to open. Very nicely packaged.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. It looks great on my wall. And it's working better than my old thermostat did. I don't know if I needed this one, or could have been fine with the cheaper one. But, It is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stylist and smart but ...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's stylish and looks good on the wall. It claims to be smart and can adjust the temperature in the room, however, I always feel the temperature to be lower than I wanted, although I adjust manually every day, it still sets the temperature low.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Phoebe, thanks for sharing your insights. We're glad to hear that you liked the stylish look of your Nest Learning Thermostat. We understand your concern about the lower temperature reading, and the first thing we recommend is to start by checking the location of the thermostat, as it may impact the accurate temperature reading. Here are a couple of troubleshooting steps to help isolate the issue further, as well as identifying that the thermostat is not impacted by external factors:
      - Restart the thermostat by pressing the display until it shows a black screen and wait until it's back up and running. A restart should be sufficient to re-calibrate them and show an accurate value.
      - Check if the Sunblock feature is on or off. Open Nest App > Select the thermostat > Tap Settings > Look for Nest Sense > Turn off/on Sunblock
      - Nest Thermostats in the U.S. and Canada are typically installed on a wall. Check for proximity of the thermostat to: air vents / electrical outlets / appliances / plumbing (hot water pipes) / warm air in the wall behind the thermostat. This may also affect the reading for the temperature.
      - Some wireless access points cause the Nest Learning Thermostat’s wifi chip to overheat, which affects the thermostat’s detected ambient temperature. We suggest disconnecting the network for 24 hours, and monitoring the temperature.

      Different brands of thermostats and thermometers have different ways of measuring and reading the ambient temperature. Normally, a temperature difference of 1-2°F can be negligible, but if it is greater than that, and should the steps we highlighted not identify the issue, then we may need to have a look at what may be causing it and work on improving your experience. Please feel free to reach out to us by visiting here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great t-stat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Easy to install. Works great by hand or in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the sheer convenience of being able to control my thermostat from a remote location makes this product worth it. I've noticed the Nest does not auto-set exactly as you'd think it would, and I've also run into a few issues where I went on vacation and it would not register I was "away" causing my AC to run while I wasn't home. Overall, great product, but still a few kinks it seems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Nest thermostat we’ve installed. They work very well. Super intuitive and learns your preferred temperatures so you don’t have to waste time programming temps for times of the day/days of the week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Connect to internet, use your phone, remotely control your robot house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! I would recommend for those who’s looking for this thermostats. Get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works.I only wish it had easyier instructions on how to wire it.I had to hire someone, and he even had trouble.Now that its in,it really works good though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this thermostat over two years and I just put the new one in my second floor really really good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works exactly as it should. Will buy another for our 2nd unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Thermostat with great capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation of the Nest Thermostat is great self learning device. The ability to integrate in whole home systems is very good. Check with your utility as I wa able to secure a coupon for $125 off the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the coolest gadget I've purchased in a while... Very intelligent... Works excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest so much, I can set up a schedule, use Alexa to change my temp. I love the ease of this thermostat and it seems to be helping with how much my heater/ac is running yet still at the temps I like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love love love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this installed for about 5 months now and I am not the best at new technology, so learning it is a bit of challenge, but I absolutely love it so far. I think i will love it more as I learn more about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart thermostat. It’s awesome. It learns your heating and cooling preferences and then automatically heats and cools based on how you live. You can also make changes using the app from wherever you are.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cozy House!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite features is the Nest's ability to learn our patterns. If we forget to turn the thermostat on before we get home, the Nest does it for us. Installation was easy on our newer furnace but a little more difficult on my Father's.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I love that I can control temps through my phone too.

    I would recommend this to a friend