Customer Ratings & Reviews

I regret that I didn’t purchase this product sooner. The fact that you can control the temperature from your phone whenever you want, you can set it up for the system to know when you are away and it also learn your preferences it’s amazingly good. I guess the only thing that made me think twice was the cost of the product at first when you are not yet aware of the benefits.

Installation was easy, the app is easy and very convenient. passing by it lights up and displays our temperature... we are now more conscious of our air condition temperature which reflects on our overall electric bill... the device learned our habits very quickly soon it was setting itself! We look forward to seeing our energy bill next month. it knows when were not home and it knows when we are. we used to crank our air down to 72% now were leaving it at 75 or 76 because it feels just as cool

This item was a great purchase. I especially liked the thermostats ability to be able to be controlled via the internet. This thermostat was very easy to install. The thermostat was even easier to set up and program. I also liked the ability to share the thermostat with my family members as well as the economy mode. I would recommend this product to a friend. Excellent product.

Awesome thermostat, all the information you need at you fingertips and a very good learning thermostat. Unfortunately it was not compadible with my system as it did not have a dedicated C-wire (power). If I had only one zone it may have worked but I have 3 zones so putting 3 thermostats started overloading my system due to the power requirements needed to charge. It's a disappointment because I loved this thermostat! It was easy to setup - took literally 10 mins.

This is the second "smart" thermostat I've owned and it is by far more advanced than the previous (another brand). Setup and installation was pretty seamless. It's extremely user friendly, which is a huge advantage over the other unit I had. The visual display is easy to read and customizable. There's a fair amount of functionality that I don't know I'll use on this. What I like so far about it after a month or so: 1. Ability to show temp outside on the face. 2. Setting a schedule is easy. I haven't explored the learning side of the thermostat too much since we have the schedule set. 3. Adjust the temp via phone app. 4. It has automatically detected me away a few times, so I know that works. Haven't needed it much WFH during COVID though. 5. Energy history. Shows me how the weather has impacted my energy use. The entire Eco setup of the device is great. The one con is that Alexa integration doesn't seem to work as well in hybrid (heat and cool) mode. We're in that season in Florida right now and Alexa gets confused when I try to adjust the temp by voice. Not a huge issue as the app works fine. When I had it just on AC (cool), voice control worked fine. Overall, it's an expensive thermostat that I don't think I will 100% utilize to the fullest, but the ease of use and higher quality app and design made it worth it for me.

I purchased this item with reservations as I heard it was difficult to set up. I found it very simple to install all I had to do is add a (c) wire. this was simplified by having an unused wire at the stat. The nest thermostat works great! I definitely would recommend this product. P.S. the associate that helped me locate the last one in stock was very helpful.

This is my 3rd nest and I couldn’t be more pleased with it. The install take 15-30 minutes depending g on your comfort but really easy to get up and running. I have Alexa voice control in my house which fully integrates and app control is also very easy. The design is unbeatable and very elegant. I would highly recommend to anyone who is interested in smart tech.

I am certainly glad i purchase this product because i can set it days in advance and adjust it as needed. Technology is amazing and this particular product is better because even when the wifi is out it still works as needed.

Purchased this about 6 months ago now. Was able to install it myself without any trouble. Just make sure to purchase the right one because their website said this was the only model that would currently work in my house. Only thing that gets annoying sometimes is because of the Learning part of it, it will switch my temperature once in a while to try to save money.

I had the 1st generation, which had no problem for as long as I had (until we moved, about 10 yrs). And I recently have purchased the 3rd generation thermostat for my new home. As I expected, very pleased with the impeccable design and performance. Very easy to install and configure. compatible google home. This is the 2nd thermostat for my dual climate system.

Great product!!! This thermostat is very easy to install and use. Love the fact that you can control your home temperature at all times, even if your are not home, just using the app on your phone. Extra points for letting you schedule different temperatures for different times during the day and it learns your preferences. It also works with Alexa!!

Replaced my 14 yo thermostat with this and love it!! Works perfectly and I don’t have to turn on a light and haven’t glasses on to read it! Easy install!

Works well, looks modern, easy to install and to program

This thing is awesome. Very simple to install and operate. Most of the functions we control from our smart phone

I've been reading about the Nest thermostat for many years and believed it was overpriced for what I thought it could do. I didn't realize that it has algorithms built in to use the outside temperature (obtained from Weather Channel) and the indoor temperature to "learn" how long the heat will have to run to get the house to the desired temperature. We also love how the device lights up and shows us the outside temperature (configurable between time, outdoor temperature, indoor temperature and other options). We use this constantly and no longer depend on our outside thermostat. After a few days of owning this, we started realizing that it was predicting where we set the thermostat. Our old electronic thermostat had our own schedule defined but I've been lazy between winter and summer to adjust the schedule, so would resort to using the 'hold' button. With this Nest, I don't have to do that...it seems to know our desired temperature patterns, just as advertised. It has done a better job predicting it than I would have expected. We installed without the common wire for a few days. There was an unused blue wire in my wall, and I found that it wasn't connected in the furnace, either. After a few days of pondering it, I decided to hook the blue wire up to the 'C' on the control panel and then tested and confirmed about 25 volts coming from the panel. I then made use of the extra blue wire in my wall to give it a common power source. I know having a common wire is rare in most households, but my house is less than 10 years old and we were lucky that 5 wires (for AC and heater) were sent up - and it was simple for me to add it. I know the Nest guide says it isn't necessary, but I wasn't sure what the affect of 'pulsing' the heater would be, so I wanted to take full advantage of a constant power source. My 8 and 10 year old kids have found the device really nice to see the outside temperature, and find that moving the temperatures to be easy (though they haven't had a need). We have not yet hooked the Nest up to our Amazon Alexa device, but intend to. I've only had it for two weeks during the winter season, so we have yet to know how well this works during the summer. I must also say that the 'unboxing' process was also impressive, and was surprised that a screwdriver came in the box (both flat and philips reversible). It is now my favorite "kitchen screwdriver" for opening up small toys - it's heavy and too good to throw away. I was surprised that it was included in the box. I didn't need the back plastic plate to cover the previous screw holes because I was willing to repair the holes left behind by my old thermostat, though I thought it was a nice touch to have it included.

Set a schedule for what you want the temp to be and what time. Can have it start cooling down when you’re on the way home from work and have eco temp set when you’re gone to save money on your bill. Control everything with your voice or phone. Can also be manually controlled with the wall unit but I never do. Looks good. Works great. I have one for upstairs and one for downstairs.

Can't beat this beautiful piece of tech. It is so intuitive and efficient. It learns your schedule well or you can easily change it manually. Love seeing those "green leafs" daily for efficiently managing my usage. It also works flawlessly with the Google Nest Home system including the Google Home devices and doorbell/cams. I switched both Ecobee3 we had in our home and never looked back.

This was super easy to install. I’m not handy and it took less than 10 minutes. I used the included wall plate to cover up the holes in my wall. Looks really good. We love the ability to change the temperature from anywhere. We also synced with Alexa. It’s really great and highly recommend.

Love these things. So easy to use. Look great and install can be done by anyone

GREAT FOR MY HOUSE NOT FOR BUSINESS UNITS, IN MY HOUSE I HAVE 2, BUT NOT COMPATIBLE WITH MY BUSINESS A/C, AFTER 2 MONTHS SHUTS DOWN BY ITSELF, CAN RETURN IT AND GOOGLE CUSTOMER SERVICE SAID THE UNIT IS OK, SIMPLY NOT GOOD FOR COMMERCIAL UNITS. I CANT DO A BAD REVIEW BECAUSE IN MY HOUSE THEY WOTK PERFECT, SAVE A LOT OF MONEY MONTHA MONTH. MY BAD I DIDNT DO THE PROPER RESEARCH.