Customer Ratings & Reviews

We had a single direction thermostat (it either heats or cools or is off) prior to purchasing the Nest. In central NC, that's not a good solution as we have days that have 40-degree swings between the daily high and low. Install of the Nest is super simple. They even provide the screw driver. Easy interface to connect to wi-fi. You can run it from the unit, on your cell phone, or over Alexa. Highly recommend

I've been reading about the Nest thermostat for many years and believed it was overpriced for what I thought it could do. I didn't realize that it has algorithms built in to use the outside temperature (obtained from Weather Channel) and the indoor temperature to "learn" how long the heat will have to run to get the house to the desired temperature. We also love how the device lights up and shows us the outside temperature (configurable between time, outdoor temperature, indoor temperature and other options). We use this constantly and no longer depend on our outside thermostat. After a few days of owning this, we started realizing that it was predicting where we set the thermostat. Our old electronic thermostat had our own schedule defined but I've been lazy between winter and summer to adjust the schedule, so would resort to using the 'hold' button. With this Nest, I don't have to do that...it seems to know our desired temperature patterns, just as advertised. It has done a better job predicting it than I would have expected. We installed without the common wire for a few days. There was an unused blue wire in my wall, and I found that it wasn't connected in the furnace, either. After a few days of pondering it, I decided to hook the blue wire up to the 'C' on the control panel and then tested and confirmed about 25 volts coming from the panel. I then made use of the extra blue wire in my wall to give it a common power source. I know having a common wire is rare in most households, but my house is less than 10 years old and we were lucky that 5 wires (for AC and heater) were sent up - and it was simple for me to add it. I know the Nest guide says it isn't necessary, but I wasn't sure what the affect of 'pulsing' the heater would be, so I wanted to take full advantage of a constant power source. My 8 and 10 year old kids have found the device really nice to see the outside temperature, and find that moving the temperatures to be easy (though they haven't had a need). We have not yet hooked the Nest up to our Amazon Alexa device, but intend to. I've only had it for two weeks during the winter season, so we have yet to know how well this works during the summer. I must also say that the 'unboxing' process was also impressive, and was surprised that a screwdriver came in the box (both flat and philips reversible). It is now my favorite "kitchen screwdriver" for opening up small toys - it's heavy and too good to throw away. I was surprised that it was included in the box. I didn't need the back plastic plate to cover the previous screw holes because I was willing to repair the holes left behind by my old thermostat, though I thought it was a nice touch to have it included.

I purchased this item with reservations as I heard it was difficult to set up. I found it very simple to install all I had to do is add a (c) wire. this was simplified by having an unused wire at the stat. The nest thermostat works great! I definitely would recommend this product. P.S. the associate that helped me locate the last one in stock was very helpful.

Easy to install and easy to connect to the app. I like the simple design and functionality. It's already paid for itself as my energy bill for the first month dropped nearly 30%!

This is my 3rd nest and I couldn’t be more pleased with it. The install take 15-30 minutes depending g on your comfort but really easy to get up and running. I have Alexa voice control in my house which fully integrates and app control is also very easy. The design is unbeatable and very elegant. I would highly recommend to anyone who is interested in smart tech.

This thermostat has so many benefits ! Who wouldn’t want to have one! You can regulate you heat/cooling while not at home. You also can tell if your heating cooling system is not working correctly and get it repaired before damage is done!

I had the 1st generation, which had no problem for as long as I had (until we moved, about 10 yrs). And I recently have purchased the 3rd generation thermostat for my new home. As I expected, very pleased with the impeccable design and performance. Very easy to install and configure. compatible google home. This is the 2nd thermostat for my dual climate system.

This thermostat has been such an upgrade over my standard from its features to its ease of installation, intergeation into the Nest system and finally its aesthetic which is beautiful.

Great product!!! This thermostat is very easy to install and use. Love the fact that you can control your home temperature at all times, even if your are not home, just using the app on your phone. Extra points for letting you schedule different temperatures for different times during the day and it learns your preferences. It also works with Alexa!!

Set a schedule for what you want the temp to be and what time. Can have it start cooling down when you’re on the way home from work and have eco temp set when you’re gone to save money on your bill. Control everything with your voice or phone. Can also be manually controlled with the wall unit but I never do. Looks good. Works great. I have one for upstairs and one for downstairs.

Can't beat this beautiful piece of tech. It is so intuitive and efficient. It learns your schedule well or you can easily change it manually. Love seeing those "green leafs" daily for efficiently managing my usage. It also works flawlessly with the Google Nest Home system including the Google Home devices and doorbell/cams. I switched both Ecobee3 we had in our home and never looked back.

Once installed, the Nest worked great. It's simple / intuitive to operate. It will be a while until I can see how much, if any it impacts energy usage. Check your electricity provider for rebates/discounts. I could have bought my Nest from my provider with a $100 discount. In my case, installation was complex even for my ac/heating service company due to the nature of my system which has dual fuel and a steam humidifier. They had to do some significant rewiring and replace a part of the existing system. For some systems, the install can be much simpler such that even a non-mechanically inclined person can easily do it. In my case, professional installation (and an additional part) was needed and cost more than the Nest device.

I bought the Nest smart thermostat and love it already. Setup was pretty easy, and now were just training it. But it is already intuitively making adjustments at night and in the morning based on our schedule. I am able to adjust it from my phone when I'm leaving work. Right now we have it hooked up to the our Google Home as well, so I can adjust it by telling google, without getting up. Nice feature. Waiting to see if and how the bills are actually affected though.

Love these things. So easy to use. Look great and install can be done by anyone

I haven't done a lot with it yet. The setup was simple. Turn off the breaker. take off the current thermostat. Mark the wires with the labels that are in the package. Connect the new one. The Nest boots itself up and guides you through the setup. It finds your home wifi signal. I downloaded the app which works just as described. Two other things that I love about it is that it lights up when you walk past it, and that it knows the weather because you put in a zip code in the setup.

Works well, looks modern, easy to install and to program

GREAT FOR MY HOUSE NOT FOR BUSINESS UNITS, IN MY HOUSE I HAVE 2, BUT NOT COMPATIBLE WITH MY BUSINESS A/C, AFTER 2 MONTHS SHUTS DOWN BY ITSELF, CAN RETURN IT AND GOOGLE CUSTOMER SERVICE SAID THE UNIT IS OK, SIMPLY NOT GOOD FOR COMMERCIAL UNITS. I CANT DO A BAD REVIEW BECAUSE IN MY HOUSE THEY WOTK PERFECT, SAVE A LOT OF MONEY MONTHA MONTH. MY BAD I DIDNT DO THE PROPER RESEARCH.

I had been contemplating going to a Nest thermostat for almost two years after we bought our house. I finally made the plunge when it went on sale (20% off!). I was able to install it in under 30 minutes (just as advertised) and within a few days it has captured the changes we put into it during 24 hours (cooler at night and warmer when waking up) along with changing the settings when no one is home. Plus it looks sleek on the wall! Even my non-tech wife thinks it's great!

Look style, easy to install & work very well and it s not required a G wire (the power supply)

I've tried both ecobee and nest thermostats and eventually went back to nest. Aside from the "learning" capabilities of the nest, I found the user experience is overall better with the nest thermostats. It is simple to use and more straight forward. One simple feature i like that i found very useful is the fact that the display changes colors between heating (orange), cooling (blue) and not running or off (gray). So you can tell whether the air conditioning unit is running or not from across the room or in your bed without even heading to the thermostat. Another big difference i found between Nest and Ecobee is the connectivity of the mobile app. I noticed the ecobee app doesn't update the status as quick or as consistently as the nest app does. For example i would change the temp on the ecobee thermostat and would noticeable a delay before the new temp updates on the app , sometimes a few seconds, sometimes up to a minute. Other times i would go to use the ecobee app and find that it has logged off and is asking me to log back in. The nest app updates more frequently and is more consistent. Most of the times the changes you make on the thermostat are instantaneous on the app, at most you may have a 5-10 sec delay.