Customer Ratings & Reviews

I read a lot of reviews before finally purchasing the Nest thermostat. In all, it was about a year between thinking about buying and actually buying it. I have an Xfinity Home security system and it was important to me that the thermostat I chose would work seamlessly with my system. The install was very easy. I chose to repaint the wall it was mounted on so that I would have the clean modern look of just the round "eye" of the thermostat and not use the rectangular baseplate. Wiring was very easy by following the instructions to the letter, especially using the included labels to label the wires before removing them from the old thermostat. The only issue that I had was this. After wiring and installing on the baseplate, there was no power to the screen when I turned the breaker back on. I searched for a solution online and finally came across a troubleshooting guide on the Nest website. It stated that in most cases the "C" wire is not needed by the Nest thermostat. So, I removed the "C" wire and it worked just fine. It would be VERY helpful if Nest would just include this important tidbit in the Installation Guide. Controlling the Nest from either the Nest app or the Xfinity Home app is a breeze. While the Nest thermostat does its best to learn your temp routines throughout the first few days, the app allows you to make minor adjustments or completely reprogram the settings. The Nest thermostat is worth every penny. I only wish I had bought it sooner.

Looks very attractive on the wall and very easy to use. Like all of Google's products the use from the nest app is amazing. I can change the temperature, set schedules and turn off the heat and AC all from my phone. In my opinion this is the best on the market just like their nest yale lock and cameras.

This has been awesome! The install went a little awry when we missed the proper breaker and blew the fuse by touching some wires together. Once the fuse was replaced, the install went fast and easy. I like the simple, sleek design. The user interface is super simple as well. My favorite part is being able to change the temperature from my phone without having to get out of bed at night.

I've had this thermostat for several months now, and after using almost all the features, I have to say that I'm really happy with it. I use remote sensors to choose which room I want to set at a particular temperature, and it's all controlled really easily on the app (for example, at bedtime I want the bedroom to be the priority room, and during the day I want the den where we hang out to be the priority room). That lets me set a particular temperature and ensure that the room I'm in reaches that temp, not just the area around the thermostat itself. Let's be honest - who cares what the temperature of the hallway might be? We all want the rooms we LIVE in to be the right temperature. This thermostat, paired with a sensor or two, does exactly that.

We travel a lot and needed a thermostat that could help us manage the environment in our home while we are away. The NEST was easy to set up and is super easy to use through our phones. We have already noticed that it seems to run the air conditioner more efficiently already.

I love the ease of use, beautiful display and it looks great on my wall. I have 2 of them, 1 upstairs and 1 downstairs

Love the "Nest"! Was first introduced to it in 2017 and had to buy one for my brand new home. You will not regret paying the price: the look, the features and how you can control from your iphone, it's really perfect. And it makes my entrance lobby look so much nicer. Installation was pretty straightforward, very happy with it.

The thermostat is very easy to install, connect to wifi, and pair with the Nest app. Works great for when setting schedules, temporary access to visitors, and monitoring energy usage. I would strongly recommend, especially if you're replacing an existing thermostat or furnace. Some energy providers may also offer discounts or coupons when purchased at Best Buy.

Initially, I bought one Nest Theromostat, as I have two thremostats in my house. After a few days, I went back and bought a second one. I love the functionality of this product and the ability to control the unit remotely. You will not be dissapointed and Bestbuy price matches other cites. Troll the internet before purchasing, Bestbuy matched both of my purchases, no problem!

So easy to install that even a less than handy person like myself was able to put it together and make it work. Love being able to control the heat/cool from my phone and put it in "away" or "eco" mode when I leave the house for an extended period of time. Has already saved me money on energy bills, plus the product (in Illinois) was eligible for rebates from the electric and gas companies.

I’m in love with my Nest Thermostat. I now have the ability to see and control the temperature in my home wherever I am (so long as I and my unit are connected to the internet). Setup was super easy. I believe it took me 20 to 30 minutes to install. That is from install to the wall, going through the setup menu from the beginning to the end, and seeing it pop up on my Nest app.

Once I got the ports open on my Comcast router so the Nest would talk to home base, this works great. NEST customer support is top notch!! She stuck with me on the line with Comcast over an hour to be sure it worked! Love that it lights up as I approach it. Love being able to set the ac and heat from my phone or tablet.

So far we have owned our nest thermostat for a little over a month. We have noticed that the temperature of our house is a little more comfortable. It keeps track of the amount of hours your heat and air run I know for a fact that it’s about half the time of our previous thermostat. It was easy to install took no more than 30 minutes. Would definitely buy again.

Installation and setup could not be any easier. I have an older home but the wiring instructions made it a breeze. Setup was very simple and the unit has basically just taken charge of everything since we set the temperature ranges we wanted. I like the monthly energy reports that I get and the fact that I was able to connect this to both my Logitech Harmony remote and my Amazon Echo. Great product.

Within two weeks after installing my Nest thermostat, i LOVED looking up the weekly savings. It was an easy install and works great with my electronic devices. The only one flaw, if any, is the price. I think it's a little overpriced, but looking at the savings in a few months it'll make up for it. I knows when I'm home and when i'm away. It's an amazing tool to have at home.

Really easy to intall also easy to control from any were i am I really like it

Pros: 1. Easy to install (don't follow the schematics in the paper instruction. Use the NEST website for the correct wiring. 2. Cool design and operation (love the turn knob) 3. App on iphone works with no issue. Like the Usage history and why energy consumption is high on that day. 4. Auto away mode works. It has a motion sensor that turns on the display when you walk by. Areas of improvement: 1. Heater/air-con only turns on 2-3 degrees above/below set points. Have to manually compensate when setting my range. 2. Paper instruction wiring is misleading especially on RC or C wires. Use the website to get your correct wiring. 3. Expensive toy

Design is perfect and easy to use. Interface is functional. Love that you can connect it to the network and control it anywhere.

Installation was a breeze. Their website has a great tool for matching up the wires you have with where they are supposed to go on the Nest. Once installed, everything just worked. The interface and app are intuitive and easy to use. The only thing I would point out is that the “learning” mode is on by default. That’s not necessarily a problem, but something to be aware of.

Wow! Awesome! We bought a house during winter & the heat worked. We tried using central air in the summer & it didn't work. We bought this device & it was fairly easy to install. Once installed, i selected "cooling" & the central air worked! Miraculous & saved us tons of money!!!