Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 16,029 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install... Very easy to set up. I love how we can manage it online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install, activate, and program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue at first installing which turned out to be an operator error. I did not get the wires right. Once that was corrected the setup is intuitive. It is very convenient to access with your smart phone. Recently added a nest camera and it with the thermostat work together in the app whichis also a nie feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it! Nice display, easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But a bit complicated to install so you may need help. The video they recommend you using online is very helpful. Once installed just turn the dial to your temperature you want. Change throughout the day and especially if you are leaving. It remembers your preferences. Even better is you can change it with your cell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Google Nest thermostat

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great with nest app. I recommend to have a licensed heat and air professional install this system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like advertised. It looks good on the wall too. It was really easy to install. I did it myself (with no experience) and was able to do it in about 30 minutes. Make sure you use the stickers that come with it to label the wires. I'm only giving it 4 stars instead of 5 because of the price. It's incredibly expensive for what is ultimately just a wifi enabled programmable thermostat. I haven't noticed and reduction in my electric bill. It's a fun toy if you have extra money, but not a big life changer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great Nest Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to install, had to call customer support for installation since my A/C unit had Emergency Heat. Customer Support was very helpful, kind and supportive. I love being able to adjust the temperature on my Smart phone when away from home if I forget to turn it up or down when on my way home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Money and energy saving

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase of the Google Nest! We moved into a larger home with two HVAC zones and needed to make sure we weren't spending extra money and energy on heating and cooling the place, especially when we are gone most of the day at work. I'm so happy we can choose to turn on one of the systems and even do it before we get home to make sure that we can have the heater on when we get home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Thermostat ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so nice and you can control it from your phone it is so easy to setup takes about five minutes to setup definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use and to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install, setup, and use. I'm already saving money!!! The thermostat learned my habits after only a few days and has already been saving me money. The auto away feature is great as well as the app. Setting up a schedule is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart thermostat!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and looks/feels very well made. Installation was very easy, and the app shows daily usage and allows to control the thermostat from anywhere. Only improvement I can suggest is a color display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Digital Thermostat

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The memory feature of my typical schedule sometimes gets frustrating cause it’s not the temp I want but you can always override manually. Probably one of the better products on the market. Very easy and clear instructions on how to instal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great functionality with better looks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only a couple of features that improve over the gen 2 nest, but in general very functional. It detects automatically someone in the room so the display turns on. We have set it to display an analog watch which fits elegantly with the decoration of the room. Screen is larger and thinner, helping with the aesthetic of the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Everything you need in a thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very convenient. It works great. You can control anything from the WiFi and remotely. If it’s getting warm and your pets are at home you can turn the thermostat Down. Peace of mind. Brilliant design and looks great. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, saves money. Would recommend to anyone, if you have a screwdriver you can install it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Easy to connect set with my google assist and is already learning patterns of temps in the house. The ECO mode is great with the preprogrammed settings. Highly recommend. Also Best Buy matched warehouse pricing which was nice and saved me money.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great addition to my home!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to keep the temperatures managed while away from work and ensure I was saving electricity during the day. The Nest was easy to install, looks very nice on the wall and is easy to setup and use. Its a great addition and is already helping me save money on my energy bill.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Just Get It already

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Good, Works Great! So simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy Install & Operation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was very easy to setup. Remote control via the phone app is great. I think the learning takes some time, but the motion detection will kick it out of Eco Mode. It's nice that the unit tells you how long until the house will reach your selected temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with this smart thermostat easy to use.

    I would recommend this to a friend