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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 16,024 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my home (use as the upstairs thermostat). Installation was relatively easy. The unit even has a built in level so you know that it is being mounted correctly. Works well, easy to access via the internet and the android app, and integrated easily with my amazon alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is probably the BEST thermostat out there for saving money and easy to use. It learns your schedule, you can adjust the temp even when you not home. So if no one is home. Why have your AC/heater running. I love it, been having it for 3 months and no complaints what's so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    No HVAC guy needed to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was super easy once we got the old one off. I love being able to control it from the app. The lock feature is great for controlling the temperature and heating/cooling costs. The app allows you to schedule temps and see your usage from day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Northern Wisconsin and i travel alot because o my business. This is a great device!! I can keep track on the temperature if my home using the app on my cell phone, which is very important during the winter months. I can set the temperature low to save on my heating cost, then when Im on my way home i can open the app and change the temperature so it will be warm when i get home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Easy to Install / Control remotely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised at how easy installation was and the ease of controlling the temperature from my cell phone. I would highly recommend this to anyone, but i wish it was more economically priced. So far, it appears that you get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a couple WiFi thermostats before and this one is the best I’ve owned! Nice, sleek design, easy to use and schedule setup was a breeze. I love that it can use your location to know when you’re home or away to adjust the temp according to your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns patterns and changes the temperature accordingly. It also tracks or cellphones to set an economic temperature when no one is home. It connects to our alarm and lights it's a great product. Betting able to control the thermostat with Alexa voice control is also super convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    A must have for every home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy install and even easier to start using. We've seen immediate savings on our electric bill $200 to $160 and we are still learning it as it is learning us. Ease of use has been outstanding. Even my wife loves how easy the app is compared to the last smart thermostat we had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the product. We had an old thermostat before and this one gave our home a nice upgraded look. Easy to use and love the eco settings. It’s also nice to be able to use the app and change your temp from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great thermostat/Wish it had spare sensor included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this thermostat is the first one I’ve ever installed/replaced. It was very easy to do and I labeled my wires with the provided stickers. Literally walks you through everything step by step once it’s on. There’s not much else to say about the install itself. This device looks very nice! Has a big/bright display, has tons of options and settings depending on your needs and temperature habits. I’m actually very impressed with the unit itself. I’m used to either older digital models or the ones filled with mercury. So this is like looking into the future. I have not downloaded the app because currently I still prefer manually turning the dial. Which is fun to do nonetheless. There are settings galore and I do think the nest would be useful to many households. It is also supposed to help save money over time, not overnight. Calculate the costs and find how many months or years it takes to pay for itself. Anything saved after that is dollars in your pocket. My complaint would be to add a single temperature sensor in the box, without spending the extra money on the upgraded package. It does have one built into it, but honestly how many homes have the thermostat in an odd spot? In an area that isn’t used often or doesn’t get enough airflow for accurate temps? Other than that I’m very happy with my nest purchase, it looks sleek and offers many settings for every temperature need I’ll ever have. Have a bright future and smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice and smooth.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat has helped save energy at home, easy to install and has a smart learning function that regulate the home temperature. Can be controlled from your cell phone. It has a sleek and modern look. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great for airbnb’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best smart thermostat. I use these for all of my airbnbs. It makes controlling the temperature and Turning off if forgotten a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Fantastic and Easy to install!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about installing the nest but the included instructions paired with great videos from nest online made it a breeze. I do wish it came with a room sensor or two like some competitors does, but overall still very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. I would recommend this to someone who likes to control thermostat from away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I myself by no means is a handy man. And I was able to install. My handy man skills form 1-10 is a 1. So if I can do it you can. Functionality also easy to use. And looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT! I don’t know why I haven’t added this sooner to my home! It’s so easy to use from my phone! No more going back and forth to adjust the temperature! It’s also a plus that I got it as a Black Friday deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this after also switching power providers to a significantly lower cost per kilowatt hour. I wanted to really cut down on my electricity bill and I figured this would also be a good measure. The existing thermostat I had was not a programmable model and didn't seem like it was very accurate either. I wasn't sure how hot it actually got in my place and so I left my thermostat on 85 thinking it wouldn't hit that high during the day, but it would. Given that, I would be cooling my place for no reason at all and wasting money. This allows me to set the exact time it shuts off and comes on so I can save energy while away at work or wherever else and also always make sure I come home to a properly cooled house without wasting money. Highly recommend to anyone looking to cut costs and get more efficient with their cooling/heating. Install is simple and self explanitory and comes with tools to do it. App works great on the iPhone and senses when you are away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    4/5 dont like that it self adjusts to what it want

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/5 i like the sleek look and feel. Intergrstes with my google cameras. Love that it wakes up the screen when i walk near it. Only downside is that it does what it wants even after ive turned some of the features off. I know its a smart device but sometimes i find my temperature too low then too high. Then self adjusts for economy mode. Feel like i have to constantly be checking temperature to make sure its where i like it.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there,
      Thanks for sharing your experience. We're sorry to hear that your Nest Thermostat is automatically adjusting the temperature. To better assist you, please reach out to our support team with more details about your situation: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest will save money for home nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit as I just upgraded from Nest Gen 2 ... So I have been a long time user and this review has great wisdom.. But most of you will only care about if I saved money on heating and cooling cost and most will only care if this product is user friendly for all ages.. But what you should and will care about is this.. You should be interested in purchasing the Nest Temp Sensor for sure.. (note) Temp sensors only work with Nest Gen 3 or later. So yes this product will save you money and Yes its super easy to use and over time you feel better going on vacation.. Because you can access it from anywhere you have wifi and if you want it to this product will go into eco mode when you leave because it sense your phone is not home.. oh.. don't forget to find the rebate in your state before you purchase.. Nest.com has that information for rebates, if available to you?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick install. Like the ability to adjust the temp via the Nest app. So far no complaints. Just wish it wasn't so expensive or I would buy another for my upstairs.

    I would recommend this to a friend
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