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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 16,024 reviews
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    A great way to lower your energy costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Nest for about a month. It’s great to be able to control your thermostat from anywhere. Plus as the Nest learns it optimizes your energy usage. It was easy to install and well worth the investment especially with the rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest 3rd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the nest 3rd gen thermostat and I don't know how one could live without it. The nest took only a half hour to install and has been operating well ever since. The best part is using it with your phone to control the temp or hooking it up to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Power savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST Learning thermostat is easy to set up, saves a lot of electricity, and can be remotely controlled. We use it at our cabin on Lake Superior so we can make sure that we have the heat set properly in the winter to prevent our pipes from freezing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my Nest... It looks pretty cool on the wall, with the colorful display and all the information on it... Easy to setup and the best part is you can control it from your phone, anywhere, anytime... Love it :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our nest!! So easy to use. Love how it tracks what we have used & adjusts to our settings/usage. Also love being able to set it from being away from home. Few cold nights at baseball we were able to turn on before we came home & it was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for Christmas and it is the best. it is easy to install. It is easy to program and i love getting messages on how much energy I am using and how I can save more by changing my settings. You Can' go wrong is buying this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Look! Great Features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look function and features of our new copper Nest Learning Thermostat. Goes to eco mode when we aren't home but has the house cool when we come back, Love to see how it works in Winter. Very happy with the product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SMRT Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. It does what you want it to do. You can check online and set the temperature, set away mode. After a few weeks it learns your habits and becomes more efficient. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Why try anything else.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat. Easy to setup and use. Super responsive when in use. The learning mode is spot on. The color is clean and nice. With every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Awesome learning thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added two of these to the house and love the ease of adjustment. And the fact that they learn your habits after a few days of adjusting makes it that much better. Now I'm looking forward to seeing if there is a savings on my heating cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how simple it is to set up and I can connect it to my phone so it learns my schedule with out me having to set a schedule. With it connected to my phone it also knows when I'm home even tho my thermostat is in a location I never walk past.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this device in our old home and this was the first product we installed in our new house. It's a must. So easy to use, sleek and helps regulate throughout the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy to install; works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best is easy to install and so far works great. I can monitor our energy usage and make adjustments to be more economical. The auto-away feature doesn't work great for us because our thermostat is located in a hallway, but that's easy enough to disable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite happy with this thermostat, good internet connectivity. The Google home app links my 2 thermostats, Nest Doorbell and Nest at vacation home. Install was easy with App assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3rd nest and still loving the system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Nest since inception. Sold gen 1 to neighbor when gen 2 came out because of humidifier control. Gen 2 been working great until I had to disconnect and rerun wires from hvac to stat for a basement finish. I guess somewhere down the line I shorted out the heater diode and was forced to make an emergency run to Best Buy for a new stat. I really like the looks of the 3rd gen black. Bigger face with larger numbers is perfect for an old man. Controls are almost identical and setup was super easy. It took the info from the old stat and installed it into the new one. I didn't really have to do anything. I always recommend all the nest products to anyone who asks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth installing. Extremely user friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best thermostat I’ve ever owned. This is the second one I’ve purchased. After falling in love with my first one I bought this one for my other house. I’m replacing a 1 year old smart Honeywell thermostat with this nest one because it’s much easier to use the nest and I don’t have to give instructions to people that stay over. The nest is something anyone can figure out and adjust when they need to, no instructions required. Although my first thermostat replacement saved me lots of money on energy bills I don’t think switching smart for smart will save much but I can’t stand that Honeywell anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not be intimidated to install this on your own it's not hard. The instructions it comes with and YouTube online shows you how to install. Take a picture of the way the wires were installed on your old thermostat prior to uninstalling. In doing so this will ensure that your connections are connected correctly. It takes the Nest a couple of days to remember what temperatures you like when you are home and at what times you are home. After a couple of days Nest will ask you if you want it to automatically go into "Away Mode" when it senses you are not home. Keep in mind the Nest system has a 1 degree band and learns your particular home. Sometimes it may seem like the Nest Thermostat's maintenance band is larger than 1ºF, but it’s most likely that your system takes a few minutes to start heating or cooling after your Nest Thermostat tells it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to use. This is my 4th one I have purchased for different homes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Seems to be working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and it was working right away. It's great setting the temperature remotely and having the house temperature the way we want it as we walk through the door. So far it has been work the money.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing thermostat. I downloaded the app and love the ability to connect wirelessly and control the temp. The scheduled filter cleaning reminders and eco mode help save money over the long haul.

    I would recommend this to a friend
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