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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 16,024 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control the thermostat from my phone and google assistant. Saves you from getting out of bed on nights when you want to change temp. Very easy to install and comes with tools needed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Smarter than you think!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why’s not to like? (the price?) They’re sleek, it works with temperature sensors if you want. So it can make a room a specific temperature at a programed time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy install and the sun block is a nice feature. I like the fact I can see the history and see how this is saving us already. Install was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is amazing...really easy to use and setup! The best thing is that when I wake up in the middle of the night because I'm too hot or too cold I don't have to get out of bed. I just grab my phone and adjust the temp in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Greatest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously the greatest thermostat ever, extremely easy to install (2 mins) nice face plate to cover larger thermostat holes in your walls, and soo easy to use, esp from your phone. You can control it from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Nest happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest…. Easy setup.. change the temperature from anywhere… the red and blue controls light up to show whether heating or cooling is taking place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth 3rd generation Nest that we have purchased (2 for our home and two as housewarming presents). Being able use our phone app to check our house temperature when we are away on vacation (we have pets), turn on/off the air conditioner/heater when we are too lazy to get up from bed, turning off/on the unit when we left the house for the day to save on electricity costs, hooking it up to our Google Home so we can just tell the system to turn on or adjust the temperture while cooking or watching a movie.... the NEST has been a great purchase that is well worth the cost. The units are usually $249 but we paid $199 during the Black Friday sale. On top of that, we qualified for a $50 rebate through our electricity company. My husband installed the units and said that it was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    New savings

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and easy to work and setup. Saving in electricity bill. I would definitely recommend this product for purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is easy to use. The product is great. Best Buy’s installation team was smart and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent! Truly plug ... and you can play...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. The associated YouTube videos are very helpful too. They have thought about everything that can make your experience a memorable one, right form the time you open the box (... that small blue arrow where to peel the plastic off)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    highly satisfied with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have moved houses, inheriting and installing a variety of thermostats in the last several years. After again researching options and talking to the technicians when we recently upgraded our A/C, we went with the Google Nest throughout our home. There are less expensive choices on the market, but for us Google Nest has proved to be the right option. We like both the clean design and easy user interface. We prefer to turn a dial to control the temperature than to use a touchscreen or buttons, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out that the Nest needs a 24 V supply from the furnace, and got it installed, it has been great. I like the feature that enables me to control the run time via my smart phone. And ability to track how much time it ran each day is nice. Is it saving me money, probably not as much as I'd like, but it does seem to have a tighter temperature control band than my old programmable thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it; had it for four days and it has already "learned" some of our habits. Has a lot of neat features. It's nice that you can control the thermostat using your app if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed ourselves, it’s stylish and has many features. It’s terrific product and connects to internet easily so we can adjust temperature before returning home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I needed a internet-connected thermostat but this smart device has really changed my life for the better! It was super easy to install. I did have to send a photo of my current wiring diagram to tech support and within minutes they sent me exactly what I needed to correctly hook up my existing wires to my new Nest Thermostat. Also the geofencing works perfectly! When I leave my house it automatically puts my thermostat in eco mode saving me money and as I approach my house the thermostat will turn back on and resume heating or cooling my house to my desired temperature. I would definitely recommend this Nest thermostat and even my Nest Protect to any interested tech savvy home buyer both products were very easy to install and really are a great way to enhance your everyday home living experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat was a very simple install. The instructions made it simple and clear on how to handle the installation. Syncing the system up to my home network was simple as well. It is nice to be able to control the thermostat from the Nest App. I knocked off a star for the price. Yes, the system is clean and functions very well, but in the end it was still a bit hard to make an easy purchase out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat so easy to use especially because you can control it with your phone and it tells you how many hours you used it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty impressed with how easy this was to install AND how easy it is to control from your smartphone. It truly learns the temperatures. Our bill has already went down within the first 60 days of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Smart way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is easy to install as long as you mark your wires. Learns quickly and I love the remote feature (being able to change the temp while on the way home or just being lazy and not having to go upstairs to change the thermostat)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit longer to install than I anticipated, but was entirely my fault. Didn't take the two seconds to look at the different wiring setup for my unit that has a heat pump. Once properly installed, the Nest looks and performs great.

    I would recommend this to a friend
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