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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 16,024 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth the extra money on this thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased a home with two HVAC units and had to purchase for the upstairs. works seemingly with the entire google nest system and easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat that learned our preferences quickly. Installation was really easy according to my husband. Hopefully it will help us save on our utility bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've added several Nest products to my home including this thermostat. My main concern was whether I would be able to install myself. The online documentation was excellent and the box even included a screwdriver so no extra tools were needed. From start to finish it took me about 30 minutes. It has a user friendly interface and navigating the set up was a breeze. I love managing the system with the Nest app which enables you to adjust the temperature, set the heating or cooling mode, set your daily temperature schedules, remotely run the fan, view home humidity and review your past energy history. It also reminds me to check the furnace filter. My Nest smoke/CO2 detector synced with the thermostat so if any CO2 is detected, it will turn the furnace off. I like it so much I bought one for my daughter's house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation- Easy operation - Easy on the eyes too. Works well even in an old house with an old system. Tells me how efficient I am and other info that will influence my thought process to save money and keep my home comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was easy to install and is very convenient. If you are getting other products for a "Smart Home," I recommend buying all the same brand. I purchased a thermostat, cameras and carbon monoxide detector. The app and devices are all very user friendly. I used the backplate in one location and installed a second one in another location without the backplate. Be advised, the Nest video history is available for a 1-month trial. Following your trial period there is a monthly fee. If you prefer not to enroll you can only view real time video (no history).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 4 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's look very nice, to easy to connect and we controlled with celulars and iPads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical. My husband is the techie who wanted this when our old thermostat became unreliable. I’ve been so impressed. What I’ve appreciated most is that it “learns” our patterns and sets the temps accordingly. It’s saved me a lot of “oh no, did I turn it up while we were gone?” Furthermore, the ability on the app to confirm the temps in the house while away is golden.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Rose Gold

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is very easy to use and program. Color matches my decor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is great! I like how we able to link the google nest to our alarm system. This is very useful. We would recommend it to anyone who is interested in buying. This also very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    What did I do b4 this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is awesome. It is really easy to use and simple to program! I am able to turn down the heat when we are away and also warm it up as we are on our way home. Also- it's learning pattern is spot on after only a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked wonders for me since I've had it. (About 3 months). You're fooling yourself if you don't buy this. The fact that it learns your environment says enough. Oh, and you can control it from your phone. It knows when you leave your home and sets it for "away" to save more energy. If I had 4 thumbs it give it a 4 thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a thermostat I could control remotely, including sitting on the couch. Took a little getting used to, but it performs well. Very satisfied

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dewey, we're happy that you chose Nest Thermostat. Other than having an awesome, smart thermostat for you, we also have a dedicated team of support specialists, ready to help you with your support needs. You're more than welcome to contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    My HVAC system has never been happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool looking, scorchingly accurate and a breeze to use and install. Don't believe the hot air from other reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    replaced earlier model Nest

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest replaced an earlier model Nest that did not seem to work correctly. The new Nest works as expected without any issues. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    customer service is incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. My previous thermostat was complicated to program and this was super easy. I love being able to change the temperature in my house from anywhere. Works great with my home security as well. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, can change the thermostat settings and then it learns. It's really cool and looks much nicer than my old one. If you try to install yourself make sure you turn the unit off or you risk blowing a fuse that can cost $100

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. This thermostat is very easy to operate and smart features are quite good.

    I would recommend this to a friend
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