Customer Ratings & Reviews

Love the nest thermostat. Nice look. Easy to use. Sadly couldn't get one to work with my upstairs unit for some reason but the main downstairs always works great

Traded in a non working 2nd generation for the 3rd. Only had it a week,but so far works perfectly. Quickly learning our schedule and hasn't dropped the wifi even once. Huge improvement from our experience with the 2nd generation. Worth the extra $.

Love it so far, I like the away feature! I had to do it myself the first couple of times but after that it was automatic. I also love the feature that knows when you get home and sets the temperature to what you like.

Nice to have. Isn’t something you have to have but is cool if you have it. Easy to install and the app is pretty cool and convenient. Is pretty expensive.

I love everything about it, easy hookup, easy use and now its connected to my internet its awesome. those hot nights in bed contemplating getting up to get some cold air circulating, NOT NO more. grab the phone and bam its on in a few seconds.

Easy to install with 3rd common wire added to my system by electrician. Had a faulty base but easy to troubleshoot and works great.

This thermostat is a game changer. I can control the temp of my house from anywhere and scheduling is a breeze. The only issue I had with it was install. Instructions are clear for the most part but when wiring doesn’t match colors wise at that point it’s trial and error. I flipped the breaker as stated to the ac but my air handler still has power to the heat pump. Mistake on my part. Should’ve taken maybe twenty minutes to install but took almost an hour due to popping a fuse. The diagnostics that the nest will give you is bland so there’s a lot of back tracking if any issues come up.

My only error was not getting it sooner! Great product, easy to install and it works! Instructions were easy and from what I hear, customer service is also excellent. Product was recommended by an hvac technician.

This is a fantastic thermostat. The setup and installation are absurdly simple, and comprehensively documented. Even with one small difference in my setup from standard, the online documentation had a solution and I was directed there by the device itself during install. What thoughtful design that is. As for its "intelligent functionality", the Away feature took about a week to learn my habits and the device does a better job than my old unit (programmable) did at keeping things at the temperature it says it is holding. Haven't had a chance to fully rely on the A/C yet, as it's winter, but the heater and fan have been without issue. The A/C was tested and worked during install, however. We really adore the way it "greets" you as you walk by, too. It's non-intrusive, silent, and helpful to see the current status of the system at a glance.

We bought this thermostat after receiving a coupon from our electric company. My husband installed it with great ease. It’s so convenient to be able to adjust temps from your phone. Definitely worth every penny!!

Awesome i love it. Super easy to install. Regulates temperature well i have noticed a vast improvement in my home.

This thermostat learns my habits so well. I never have to change the temperature. When I leave the house it raises the temperature. When I get home it lowers without me moving a muscle.

If you follow the directions this will be an easy install. I installed this thermostat myself and it took about 15-20 minutes to install. I had an issue with it blowing hot air instead of cold air mind you...it was 90 degrees outside and two degrees cooler than the devils soccer field inside. My gut reaction was to return it and give up, but I decided to call the Nest help desk. The tech was super helpful and he asked for the pics that I had taken of the wires (I followed the directions), and he was able to diagnose that it was a settings issue not a wiring issue. I’ve had the thermostat for about two weeks now, and I haven’t had any issues with it. Also, I can control my AC from my phone!!! How cool is that!

For a few dollars more I will always order from Beat Buy and have the product in my hands within a few minutes rather than waiting a day. Yes, that is how I stand my gratification requires! Best Buy is awesome! Oh, the product was great too. Super simple to install and configure. I was up and running within minutes.

The nest is just so amazing and easy to work with. All the features are so cool, especially having access to turn on the heater in the winter, using my phone on the nest app, when I'm about to go home from work.

I have had all the generations of Nest Thermostats. I love em. Great product. Easy to install. Great warranty and great customer service when an issue arrived with an earlier model. Cannot say enough nice things about Nest. Highly recommend!

Most people either love it and there are some who hate it. My experience has mostly been positive, but I docked it one star for the C-Wire stuff. I installed it as per the Video instructions and things went fine. I finally realized after a day that my Heating did not work anymore. My old Honeywell thermostat did not have a C wire connected, and I assumed my nest thermostat would not need it either. Unfortunately it did. Luckily for me the Blue C wire was available, just not connected. After connecting the Blue C wire, things have been fine, other than the Nest thermostat telling once in a while that there is a problem with my Furnace and that it shut down after 10 minutes. Looked up online and checked with few of my friends, its a common complaint from Nest thermostats. For the positives : An App, and the ability to control via voice assistants and remotely as well makes it well worth it.

I keep it in my house, miles away, It keept the temp at exactly 55 and continues to work when the inter net is off (of course, you can't see that it is working. We use it to warm up the place before we get there.

Genius product! Nice look with several selections of trim. Easy to set up once installed. Convenient when you are wanting to remotely turn on air or heat when away and returning home.

This Thermostat is easy to install easy to setup. So far it works great.