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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 16,024 reviews
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced very old Honeywell thermostat with the google nest and we like the way it learns and adjusts the temperature. Very nice features and Also looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Loving my new thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up were easy enough. Being able to control my thermostat remotely is a definite plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    User friendly and energy efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options on the thermostat are useful and very easy to follow. The installation was also easy. Helps save a lot of energy, especially when you're not home in the daytime.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat and easy to install. The app works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works well. App could be improved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy setup. The app/sync process could improve though. It initially took a few tries to get it paired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AlexN. Thank you for sharing your experience on Nest Learning Thermostat. We are glad to hear that you had an easy time with the setup. We appreciate your feedback on pairing and connecting the thermostat to your phone and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great, Modern Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the device set up for a couple of weeks but it looks great and has started updating my temperature based on my usage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I have a heat pump and gas furnace. It switches easily between the two on it's own. It looks nice as well. I will see what my hearing costs are in a month. Happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great energy saver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they just love it. They can adjust the temp while away. ALso, if busy with the baby, it can be adjusted without having to get up . Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old fashioned thermostat in my apartment that needed to be replaced. Decided to purchase the Nest because it appeared easy to use and is eco friendly. Installation was a breeze and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation can be confusing if you don't already know what you're doing. Nest has a video online that shows you but even still you might have some differences between your old one and this one that could make things less obvious. I was able to figure it out though. At first, I thought I screwed up because my Nest shut off for a few minutes. I couldn't figure out how to turn it back on or why it turned off but eventually it came back on and it's been fine since. As far as design and features, it's exactly what it's supposed to be. It has a bunch of things you can adjust in the settings. It does the best it can at saving energy. The best thing I can say is that it's worth buying if you want something more than a standard thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use! Sleek and simple design fits any homes aesthetic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Very useful and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it has been really useful, we were able to monitor the usage of the AC, control during vacation, and even adjust the temperature when my in-laws were visiting while I wasn't home. I was so easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the flexibility!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my older thermostats with ones that would allow me to control with my phone. This was extremely easy to set up, and I have been loving it! The learning feature is great, and works very well. It only took a few days before the thermostat started to control itself based on when I normally change the temperature. The interface is also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Learning Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always Wanted One of these. Pretty Easy to Install . I love that I can control this from my Phone . And this Nest learns How I like to stay Warm OR Cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , smart way to control your ac. Really helpful while outside your home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought a new house, I was able to install this with no issue. The set up was easy as long as you know basic technology. Rebate from local energy company was good enough incentive.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tech for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced abut 10 year old thermostats that were high tech "in the day", and wow! This is amazing! I have a two-zone system, and they communicate to each other. The house seems at a more constant temperature than before. The app is cool to tell how much energy we are using each day. I like how it knows that we are not home and lowers the temperature automatically. We are also replacing our heaters, and the installer said that these thermostats are far and away superior. His comment: "They do things you are not even aware of, like monitoring the outside temperature, and coming on early to bring the temp up in the home earlier on cold days to reach target temperature when you wake up." So, wow!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest over ecobee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my ecobee with the nest thermostat and it was the best decision I could have made. The ecobee was not working correctly and the nest now is more advanced and works better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once all set up and running this thermostat has been great! I love being able to change the temperature without getting out of bed at night lol. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well, sleek & like the learning temp feature

    I would recommend this to a friend
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