Customer Ratings & Reviews

It’s a great value, easy to use, and meets expectations—a solid choice for anyone looking for quality. Reliable and efficient, this product delivers as promised. I'm very happy with my purchase.

the install was flawless. They give you the tools, instructions and labels. Setup was also perfect and very interesting. It works great. This will be the hub of all of my home automation (which will be a lot)

Love it!!!! This is a great product & very easy to use. I am a fan of its “intuitive nature .” The Nest would be my choice every time! I am looking into more products by this company.

Works great so far. Took about an hour to install myself, the instructors are pretty clear. Wasn’t difficult at all to connect to Amazon Echo and I really like that feature. Only reason I didn’t give five stars is because I haven’t seen it perform in cold weather months. Looking forward to the Nest reports on usage.

This app friendly home thermostat helps to keep the home at a comfortable climate. It also is smart enough to learn your patterns and schedule when home or away and adjust the thermostat accordingly.

There is so much praise for this product I'm not sure where to begin. The set up for this thermostat is incredibly easy. The app is easy to setup and very user friendly. I wanted to see the difference in energy consumption between how we were previously using the A/C and now with the NEST. So, we kept the A/C set to run and maintain a temperature all day without modifying our schedule. Then, the following day, we modified the run time by changing the Home/Away features on our app. Needless to say we saved almost three hours of energy consumption just by making that one modification! So far, I'm very pleased with this product. Also, great interface and look of the product as well.

Great design that fits in well with a modern home. Easy to set up and use the several features. Love the tracking of your patterns and how easy it is to adjust the temperatures from your mobile device.

Easy to use, the learning portion can get s a little frustrating, but works well

Love this thing. I upgraded the original 1993 thermostat in my house that is actually controlling my geothermal unit. I was told that the Nest would not work however after a little research and the peace of mind knowing I could return the Nest if it didn't work I gave it a try.....boy am I glad I did. The ability to control things on the go is VERY nice and I love the way it looks. Honestly I don't really like the "learning" function of this device but that was very easy to turn off and I'm really liking everything else about this device.

I would have given this five stars except for the fact it was more difficult than expected to sync with my Google Home Hub. Otherwise it has performed well, comes with detailed installation instructions (do unplug your furnace during installation) and within a few days learned our night/day temp. settings.

I have two heat/ac systems. I equipped each one with a new thermostat and they work great. Easy to control and adaptable for unexpected travel. Easy to control via iPhone which gives us great flexibility.

I have 2 thermostats for my 2 store house and love it. Find them easy to adjust and will automatically keep track of my temperature changes. My electric bill has come down and are worth the investment.

Love this thermostat. Looks very nice and it easy to use. I like that when you walk by it lights up. Very nice features.

Was so excited to get this thermostat. I wish Bestbuy would have stated this device requires a "C" wire to power it. My home has air handler built into heat pump system, 26 years old. My current Honeywell thermostat is powered by batteries NOT by a live wire. You take batteries out and old thermostat goes blank. The 2nd clue was there was no breaker to kill power to thermostat. It took 2 appts with geek squad to figure this out. Bottom line, this sweet device is not compatible with all units. I'm hoping once the new AC is installed down the road, I can purchase this Nest and try again.

I set up my Nest thermostat using a PC then downloaded the Nest apps to our mobile phones. The apps work beautifully and I am able to make changes via the PC as well. My Alexa device also works with the Nest. I simply say "Alexa, lower the hallway temperature to xxxx degrees," etc. I have had the thermostat for about 2 months and only needed to reset it once, when I installed a new router. During a recent thunderstorm, during which we lost electricity for 14 hours, the Nest came up automatically and I did not need to reconnect it to the household Wi-Fi. I have added two users to our Nest household and we have had no difficulties in multiple users controlling the thermostat.

Once I got the Nest installed it worked great. I was on with Nest support for about 2 hours as the heating was cooling and vice versa. I followed the instructions and it just didnt work. The support was phenomenal and walked me through custom wiring based on my AC brand. It is easy to use and besides the wiring hiccup, easy to install.

I was skeptical that I needed something like this over the traditional thermostat that was probably 30 years old. After installing and using this, I must say that it has been very useful to install and use. I've added other sensors so I can adjust temps to meet the conditions in those rooms. My utility company added an incentive to purchasing and I got this on sale. I think this helped my decision and return on investment decision.

I’ve had it installed for roughly about a month now. It’s simple to use and I personally like the looks better than the original mercury thermostat that was installed.

Install was very straight forward. We love being able to control the temperature from our phone. Purchase this to save money in the end!

This is my third Nest thermostat (I move a lot) and i've loved each one of them. I've installed all three of the thermostats and I know little to nothing about electrical or HVAC work. There is a Nest compatibility website you can check to ensure your HVAC system would be compatible. My new home came with a Honeywell Lyric device that couldn't compare. Although the Honeywell Lyric was brand new, I immediately spent the money for Nest and have been very happy. I won't be getting the full Nest suite for this home because the other products haven't proven as essential the thermostat. The local incentives and rebates make it even greater of a value.