Customer Ratings & Reviews

I really like this thermostat, however there were no instructions in the box. It makes you set up a google account in order to see the instructions on how to install it. I did get a little bit frustrated with that part of setting it up. It does do a great job learning from how you adjust the temperature. Very easy to use once it is installed.

It's not cheap, but I prefer this Nest thermostat vs the cheaper version. This one twists so you have a better feel of changing the temperature when you walk up to the device. I have Nest thermostats in all of my houses and I love all of them. Never had a problem.

Great smart thermostat. It's nice to be able to check the temp and change the thermostat through the app.

Very easy to use and install. Love that I can control my temperature from anywhere.

Awesome product, I was able to get a credit back through my local electric company. Very useful in trying to help save on cost of electric. Very easy to use.

Easy to install, setup and use. Took me 20 min to install A really nice product.

This works great and is easy to use. Checkout YouTube for helpful install videos

Very happy with this purchase. Installation was easy and straight forward. I found a lot of YouTube videos to guide me when confused about anything. The app itself was easy to set up. Configuration is a bit challenging at first but it's a breeze once you figure it out. It would have helped if a manual existed to walk one through it, though. Overall, I'm happy about the purchase.

The Nest was easy to install, with clear step-by-step instructions. We installed this upstairs so that we could control when we needed to turn on the heat for showers. It's easy to manage from our phones. It did a good job with learning, however, we are inconsistent in our timing of needing heat. Since we can adjust from anywhere, this has not been a problem.

So simple to operate, yet does so much. The learning feature worked great, it learned our schedule in 3 days. Customer service was a huge help in providing me a custom wiring diagram for my application. It made it easy to set up in about a half hour. My wife loves the Alexa voice control. I wish they stated in the description that it comes with a wall plate to cover where your old larger thermostat was. I ordered one from Amazon and did not need it.

WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.

It’s is very easy to follow instruction on how to install, plus ability to control temp from smart phone.

Easy to use! Saves energy! Can control via WiFi, I love it!

So far so good one of the best thermostat I've used in a while easy installation takes a while but once you get all the cords connected and do a run test works perfect

Love this thermostat. Easy to set up, connects to wifi for mobile control. Auto learns heat/cool behaviors. Must have!

My 2cd Nest..works great and learns my patterns. Highly recommend

This is the 3rd Nest thermostat i've installed. They work great, really save money are easy to use.

The nest learning thermostat is so easy to use, program and like the easy installation of it.

Looks nice on the wall. If you want a thermostat that makes you feel special and says hello every time you walk by, this is the one. It like to learn your habits and then tell you how it thinks you should live comfortably. It’s kinda like you’re married to it. You tell it you want 68 then it decides no I want 72. Overall pretty good thermostat if you don’t mind being told what you want.

This was very easy to use and I love this as a small upgrade in tech for my home. It has a dial that allows you to adjust the temperature easily. Great product.