Customer Ratings & Reviews

Took me less than 20 minutes to install. It works flawlessly. Hope to see some savings down the road.

This was very easy to install and works great! The app is very user friendly.

works great while we are home and lowers the temp on its own while we are away

Best Buy techs installed and it has been easy to use ever since! It really does “learn” your schedule after a few days and you can save money as it knows when not at home, so it will raise temp of ac so you are saving energy. I like the small size but easy to read panel.

This is the second one I have purchased. They are simple to install and set up. Interface is easy to learn. My nest is downstairs so it's nice to be up stairs or anywhere and control it.

Easy install, easy use, great product. I bought two and use them for both upstairs and downstairs.

Easy to install. Love being able to control the temperature from my phone

It works great. Easy to install. And phone set up took no time at all

One of the best smart home products. Easy to install and use.

Easy to use and easy to install. We love it! Highly recommend.

Great product! Easy to install! Easy to use from phone app!

I read all reviews first before purchasing it, and also took advice from a friend who installed it. I also checked compatibility issues and everything seemed OK. Installation was quick and easy. I first had issues to connect to my wifi network. I rebooted my router and tried a few other things until I got it connected. However, it soon lost connection due to a low battery level. I tried to change the batteries but you can't: this device has unchangeable built-in batteries that charge from the wiring to your furnace. I rechecked connection, checked with Nest Support, and they gave me no good solution to this. It was a weak technical staff. The only way I found to make it charge was to lower the display luminosity level. As it goes on every time it detects movement in front of it, this weird solution managed to keep it working. I had it installed for a week with no problems. Then I travelled for 2 weeks and checked its functioning thru the phone app and it kept working fine. Until a week ago, my furnace got stuck working with the fan only but no heat, and as I live in Minneapolis, that's no good. I could not make it work again, and I could not even reset it. There was a green light blinking on the front of Nest but no other life signals. I had to uninstall it and bring back the original and reliable thermostat. I found out that many users had similar problems due to a bug in the software update released in Dec/2016. I'll try to resurrect it and try to get update its software, but I will return it if not successful. It does learn your habits and starts regulating the temp. I like the concept and the possibility to check it on line. But it didn't live up to the promise. I recognize I may have gotten a lemon. I would recommend it, but with caution.

Easy to install. Nice to be able to monitor home temp while away, and make adjustments if needed.

Great upgrade and very simple to use. Definitely looks nice too.

This Nest is easy to install, very attractive on the wall and I've already noticed energy savings.

Bought my best gen 3 thermostat and so far it's awesome. Easy install including app.

Easy to set up. Easy to use. Works as planned and expected.

Jam up product, super easy install. Looks great on the wall

I bought this for my parents. They aren’t very tech savvy, but learned how it works quickly. So far, they love the nest! They commented that on the way home from an extended vacation this summer, they were able to turn on the air conditioning via the app a couple hours before they arrived. It was one of the hotter summer days in MN and they really appreciated that the AC was working before they arrived.

Works great and best way to handle from cellphone when not home