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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 16,031 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and get operational. Connects easy with my ipad and iphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install with my GeoThermal system, and is intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very handy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little interesting to install but it could have been my HVAC unit. However, once installed I have been very happy. I am looking at install additional components as well. The smoke detectors are going in be installed as well as a camera or two in the next few months. The emails showing how often the unit ran and total length of time is a nice touch in helping with keeping power consumption and costs down.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A useful automation tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that we can remotely control just about everything now but the Nest learning thermostat really makes sense. Remotely controlling your air/heating units can save you a lot of money. The benefit of the learning thermostat is that it can learn your patterns and save you money with minimal input. Definitely worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Convenient and Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, use, and works great! Modern design and convenient functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest. It has a lot of great features and is relatively easy to install. I struggled a little with figuring out auto away, but otherwise everything has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st smart thermostat and it works fine and love this product. This model is pretty expensive but luckily I could get this on black Friday sale and I could buy this and E model (cheaper model) same time. There's big difference between this model and cheaper model. This expensive model has beautiful High resolution screen and metal bracket for wall installation is nice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saves you money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it learns your schedule and adjusts accordingly is amazing. Saves you money in the long run. Also works really well in the app. Buttery smooth :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks good, works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I expected. Looks good on the wall. Only complaint is the mounting bracket and screws. The holes weren’t drilled out properly and the screws are brittle. Two of the four snapped at the head when installing. Had to use better screws to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Helps warm and cool the house before I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works Great, Looks Great, Easy to Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was easy to install, easy to program, and allows for remote access to turn down heat or A/C. Looks good too. Next step is to link with with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and how it was so easy to set up and to work with

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat, Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and simple to follow. I love the way the device automatically adjusts to my temp habits and takes into account the temps outside. I can also easily see trends through the app which is a plus! The price is kind Of steep but I ended up getting two of them a lot cheaper due to a price match. Essentially everything you need is in the package. Great buy and I’m loving them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 of these. Works well. We turn the device on and off from our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Thermostat works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works great! Very easy to install in home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great energy saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Less than 15 minutes to install. Sleek looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat horrible installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, however geek squad did a horrible job trying to install it my new thermostat. When disconnecting and uninstalling my old thermostat the technician crossed to wires that fried the main power source to my hvac system and blew a fuse. So the install wasn’t successful and the reinstall of my old thermostat was no longer working. I called the supervisor to the geek squad to have another technician come out the following day and he couldn’t determine what the issue was and tried to say I had rats in the Attic that chewed on lines hvac lines to thermostat, which I knew that was a lie because he didn’t go up there to check and I just rebuilt my house from the ground up. Called an actual hvac system company to see what was the problem and all the issues where from when the first geek squad tech came out and crossed the wires. Everything happened at the base of thermostat of failed installment of the my google nest thermostat. & I didn’t receive my Reimbursement for the install that did not & I had to come out of pocket $600+ to fix my hvac system that Best Buy geek squad messed up.. Horrible experience ever..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    It did everything I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted smart thermostat to help manage the energy cost for my home. I was away during recent periods for very variable temperatures. I really liked the ability to change settings remotely. I actually brought three of these for various areas of the house with different heating cooling requirements. I have be able to minimize the hvac run time. I have not used them long enough to know if I am saving money.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Tricky setup and getting used too it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautifully designed product as with all nest products. I had to do some youtube searches to find out I had to switch one wire to be able to flip from the heat to cold after some trial and error but everything is working pretty well. Im sure it is just a setting but I sometimes come home when I set the heat to 65 and I get home and its 69 so will have to figure out what to do to make sure my power bill doesnt get too high. Overall though a great product and it looks super nice compared to other thermostats even though it is a bit pricey

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Nest products. Easy to install and easy to use. Looks great also.

    I would recommend this to a friend