Customer Ratings & Reviews

This thermostat is amazing and super user friendly

This is a great product. It learned when to turn on the temperature in the morning to have the house heated at the temperature we want very quickly. Also turns down the temperature at night. Easily controllable from phone app. Love it. Nice rebate from the Energy company for it as well. Installed easily, less than 30 minutes.

Love our new NEST. Perfect addition to the new heater we just had installed. The sleek sophisticated look makes it so much nicer than old thermostats.

Wow. I read the hype and it is all true. From the Apple influenced packaging to the ease of installation and online support, this product rocks. And, after using it for a month I can only say that I need another for my downstairs. And, the rebate from the energy provider is too good to be true as well so double check and see if you qualify. One of my best purchases!

In general, we're happy with the thermostat. It seems more accurate than our old thermostat, which is generally good, but turning it up results in a more gradual increase than just a new blast, which can sometimes be welcome. Synching with our phones wasn't flawless, but reasonably easy. One minor hitch: the plate isn't big enough to cover the area formerly covered by its not-too-large predecessor.

This would normally be a 5 star review. However the situation being that it was. 2 years and 2 days after my purchase(considering its a 2 year warranty) the wifi module went out on my previous Nest Thermostat. After contacting support at Google Nest which they do through Twitter, now X, they "regret" to inform me of this well known situation and that the only solution is to go and purchase a new one. So thats what this purchase is. A replacement unit for something that should have been warrantied by almost any other company. Seriously contemplated going a different thermostat route, but because of the unique nature of our heating and cooling on this home and the wiring all done, all I have to do is pull off the old one and plug the new one in and connect to my wifi and go. I decided for ease of use I would do that.

I bought two thermostats - one for each of my zones. Very pleased thus far with performance and learning capability. Away feature is nice, but app asks every time you use to allow your phone to use location services in the background, which I don't want to do. Not sure if there is a way to turn off this reminder each time. Overall very happy with the purchase.

I am very happy with the product. Easy to install and use

This is the best smart thermostat I have seen so far. The install is easy and it works with every HVAC system I have helped install it with. The app is super easy to use and with the remote temperature sensors we are able to better regulate the temps in our home for rooms that were normally too hot or cold during the season.

It works great it was easy to hook up and it is easy to work

Beautiful modern design. I don't really care about the learning features. I just like the stainless steel tactile turn wheel. The white version with the mirrored screen doesn't feel as tactile. I bought this one solely because it looks cuter, and it doesn't disappoint!

The best thermostat ever! So easy to set up and use.

The Nest is great no matter if you are home or not. We don't keep it too cool in here but when we go away our dog/house sitter likes it cooler. No problem! She can do what she wants, we will check while she is out to work on our phones and set the temp according. Saving money already!!!

The nest was something I had been researching for some Time. Finding ways to reduce our electric bill was a huge reason we purchased this item! This was a great buy and I recommend it to everyone I know! The accessibility to maintaining and being able to adjust my homes temperature whether I am there or not make a huge difference in our bills.

Installation was a breeze. Only problem was did not have common wire. Ac would turn on and off for no reason. After doing a little research found out that a common wire was needed. Nest support was very helpful. We are going to be reimbursed $189 for ac tech to hook up wire. Being able to control thermostat from anywhere is great.

Got one for my Grandma, she use to call me and say it's too hot or cold in my house can you come over and fix it, couldn't always get there as quickly as I wanted, great that I can adjust the temperature from anywhere. Now I go there for Tea, not fixing the thermostat.

Great tool to save money. Easy to install with a little knowledge. If tech support needed they are a great help.

I bought this due to my system requiring more expensive models of thermostats. I tried to get a lower priced wi-fi t-stat but it wasn't compatible with my heat pump/aux heat/2 stage system. Nest customer support was great in helping me getting the Nest t-stat wired correctly and then configured. Love this product so far and the app for my iPhone is great!

The unit was easy to install and works fine. My biggest problem is the learning curve in how to effectively use the device. Plenty of support to help.

this is my second gen 3 nest thermometer. The first one battery died after a few yr. I like it as I can watch and control the temp if I'm on vacation or anywhere. Just installed it yesterday so it is still learning.