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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 16,031 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Smart Thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!! Easy to install, easy to use on the app! We absolutely love the functionality! Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation wasn’t easy with my dual fuel system. After spending about 4 hours troubleshooting with Nest, they agreed to reimburse me for the cost of professional installation. Once installed properly, no problems. It’s been a great thermostat and I have seen a noticeable difference on the power bill.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Does the job but watch out for learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Nest is great. I had an issue with people adjusting the thermostat and I’m in and out of my house a lot. It’s great to be able to turn it on anywhere. I also like the custom screens a lot for the display to show weather outside and that stuff. What I don’t like is the learning due to how variable it is that I am home and I also have issues with being able to remotely connect to it via the app. Other than that, it’s fantastic so that drops it a star. Overall solid

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Being able to control the temperature from my phone is great. Also great this works with the remote temperature sensor so it can react to temperature in a room that is different than the thermostat install location.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the NEST as I was looking for convenience when it came to my AC/Heat Unit. I work an hour away from my home and I love being able to cool my home before I am there on a hot day. Also, my utility companies were offering some great rebates which work with NEST on certain Save Energy Days. Just an awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest smart thermostat has been great addition to the home. I love the fact that I can view and change the temperature from the comfort of the couch or bed. I like the fact that I can set a schedule and forget about it. I haven't taken advantage of the "smart" aspect of the thermostat yet. I also paired it with the new temperature sensors to use the information specifically from the room that I want to cool. I really can't imagine going back to the old school thermostats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the access I have when I am away from home. Easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    User friendly thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat with a friendly interface on the device and the mobile app. It learned my preferences within couple days and adjusts the temperature as necessary. I don't have the "C" wire, but the thermostat works fine by drawing power through the RH wire. It integrated well with our HVAC.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to control from anywhere is great. Only small thing is the eco mode turning on when im not home but im sure thats a setting i havent found yet.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Connecting issues on this 2nd Nest purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. The old one was perfect. This one acts up with connecting constantly but works to keep the temperature set at the device.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey Duckies! We're sorry to hear about the connectivity issues with your Nest Thermostat, specially after having a great experience with your previous one. Regarding the connection issues, we need to gather more information to give you the most accurate solution, please contact us here for further assistance: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may seem expensive but this will pay for itself fairly quickly. Being able to put your thermostat on a schedule or even the fact that it can recognize when you are home or not and adjust temperature accordingly saves a lot of money. I absolutely love being able to adjust the thermostat from downstairs via my phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its awesome product, specially I when you hook it up with google home ... just ask google to do anything you want its automatic...download the app on everybody phone and it will work at is finest (you will have to leave the location on so it can track when you away) for it to track when you home or not...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly impressed whith Nest. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to control the temp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a NEST off Amazon about two months before I got this one and for some reason it just quit working. Didn't have time to wait for the warranty and bought a new one. Hooked it up and took a few steps with the app on the phone and it was working.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Cool looking and smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still new to the Nest but happy so far with design and features. A pleasant surprise was that it also controls our humidifiers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Thermostat!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son suggested I purchase, he has had one for years and loves it. He installed it for me, works like a charm!!! I never knew modern technology like this would be wonderful!! The app on phone was easy set up and the Rebate from Utility company was a Bonus!!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving having the Nest thermostat. I always get into bed at night and realize I left the thermostat a degree lower than I would like. Now, I just reach for my phone and make a quick adjustment instead of walking across the house in bare feet and nightgown.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our smart nest helps us save money on energy and keeps our house cool and fresh. Love that you can work from your phone when not home and love how nest knows to your patterns and saves you energy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product Initially didn't work well with my home heating Unit but it was due to my Dual run Capacitor that was broken After the Furnace tune up and this install it works like a champ. Must have for any home the App is Very convenient to control the home temperature from anywhere in the world.

    I would recommend this to a friend